ID.me vs. Trustmatic (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ID.me
Score 9.4 out of 10
N/A
ID.me is a digital identity network that aims to simplify the user's indication verification experience.N/A
Trustmatic (discontinued)
Score 10.0 out of 10
N/A
Trustmatic software supported verification processes and KYC compliance. The application is no longer available for sale.N/A
Pricing
ID.meTrustmatic (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ID.meTrustmatic (discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ID.meTrustmatic (discontinued)
Considered Both Products
ID.me

No answer on this topic

Trustmatic (discontinued)
Chose Trustmatic (discontinued)
Better support, better pricing, better features.
User Ratings
ID.meTrustmatic (discontinued)
Likelihood to Recommend
9.5
(6 ratings)
10.0
(3 ratings)
User Testimonials
ID.meTrustmatic (discontinued)
Likelihood to Recommend
ID.me
ID.me is well suited for our business to verify customers to provide a discount due to their top-notch software which is easy for our customers to use and is quick. Beyond customer experience, it has massive business benefits as it saves us a lot of time and money to use their white-glove software vs doing it ourselves as we did in the past using paper documents and our own people.
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Discontinued Products
Trustmatic is best for businesses that use facial recognition or ID verification when accessing their system. It uses AI to protect clients from identity fraud. Clients' data is completely safe since the technology can identify fake documents and distinguish live photos from traps. It searches for images through databases to prevent unwanted users from entering the system
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Pros
ID.me
  • Scalable audience size
  • Easy integration with Shopify
  • Secure customer verification
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Discontinued Products
  • Saves time on manual verification
  • Fast and seamless integration
  • Supporting over 13k IDs all over the world
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Cons
ID.me
  • Be able to verify people without them providing any documentation by getting access to needed databases where that information is stored.
  • Be conscious that people do not like to provide their SS#.
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Discontinued Products
No answers on this topic
Alternatives Considered
ID.me
We didn't evaluate any others. At the time ID.me had the largest customer base and I believe that still holds true.
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Discontinued Products
Better support, better pricing, better features.
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Return on Investment
ID.me
  • Raises AOV for select segments
  • Brings new customers to our store
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Discontinued Products
  • Increased revenue
  • Saves time on manual verifications
  • Less money spent on user acquisition
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ScreenShots