Ideagen Mail Manager is an Outlook email management solution developed by Arup and acquired by Ideagen in early 2022 to help project and client-based businesses eliminate their email headache.
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Thunderbird
Score 8.4 out of 10
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Thunderbird is an open-source email management application from MZLA Technologies Corporation, a subsidiary of Mozilla.
Ideagen OnePlace Solutions is well suited to a legal matter management system with shared access, but less useful for saving to personal OneDrives. It can sometimes suggest irrelevant folders within personal OneDrives in preference of more commonly used shared folders. However this can be narrowed with a search.
I like that it's free, I like that it's open-source, and the fact that it allows IMAP lets me have this on all 3 laptops and it's synced. I would never consider using it as my primary email client, however; just too clunky and can't navigate around fast enough the way I do with Gmail. And not even close to having all the features I'd need that Gmail does: 30 second undo-sending, canned responses, easy-to-create signatures for each email address (I literally toggle over to Gmail, compose a message, and paste my sig into the body of Thunderbird emails, so clunky), all spam ends up in my inbox even after I've marked enough as spam that it should know, email labeling and filtering... Gmail is just way more advanced and feature-ful. But, Thunderbird does beat my ridiculous RoundCube webmail interface!
I found it a little clunky at first, and there were teething issues with implementing into SharePoint. However, it required minimal staff training and requires little maintenance to fulfil our needs.
Thunderbird is a software very simple to use, but efficient in every aspect. We don't have a specific need, apart to manage email in both directions, and Thunderbird does it's job in the best way. I would like to see a more friendly interface, with some colours more, to help the sight in the email searching. When we have many of them, sometimes it's difficult to find the one that we need.
Allows us to maximise utilisation of a relatively cheap 365 subscription.
Replaces the need for a non-365 system. Our previous provider was far more expensive (monthly price was the same as Ideagen OnePlace Solutions annual for our team)