The ideal fit for our 365 solution
April 18, 2025

The ideal fit for our 365 solution

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Premium

Overall Satisfaction with Ideagen OnePlace Solutions

We needed a cheap and user friendly solution to saving emails quickly and easily from our Outlook mailbox into a custom built SharePoint legal case management system, with minimal implementation. By selecting Ideagen OnePlace Solutions as a vendor at the same time as SharePoint, we were able to tailor make the SharePoint site(s) and underlying data structure to best accommodate the metadata that Ideagen OnePlace Solutions saves.

Pros

  • Saves emails quickly and easily
  • Useful search function retrieves relevant legal matters based on any text string found within the matter properties (SharePoint columns)
  • Customisable file navigation per user, so they can access their favourite libraries.

Cons

  • Saving emails and their attachments as separate files takes 2 actions instead of one
  • Saving to multiple folders simultaneously is not possible
  • Loading of our file structure can often be slow
  • Allows us to maximise utilisation of a relatively cheap 365 subscription.
  • Replaces the need for a non-365 system. Our previous provider was far more expensive (monthly price was the same as Ideagen OnePlace Solutions annual for our team)
I found it a little clunky at first, and there were teething issues with implementing into SharePoint. However, it required minimal staff training and requires little maintenance to fulfil our needs.

Do you think Ideagen Mail Manager delivers good value for the price?

Yes

Are you happy with Ideagen Mail Manager's feature set?

Yes

Did Ideagen Mail Manager live up to sales and marketing promises?

Yes

Did implementation of Ideagen Mail Manager go as expected?

Yes

Would you buy Ideagen Mail Manager again?

Yes

Ideagen OnePlace Solutions is well suited to a legal matter management system with shared access, but less useful for saving to personal OneDrives. It can sometimes suggest irrelevant folders within personal OneDrives in preference of more commonly used shared folders. However this can be narrowed with a search.

Comments

More Reviews of Ideagen Mail Manager