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Ideagen Procedure Management vs. SilkRoad Learning

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ideagen Procedure Management

    Score9.1 out of 10
    N/AOp Central is an operations, training & compliance management software platform for franchises and multi-site organisations, from the company of the same name in South Yarra, Victoria.N/A

    SilkRoad Learning

    Score7.7 out of 10
    N/ASilkRoad Learning is a web-based LMS. The vendor advertises enterprise-level platform for addressing skills gaps and regulatory compliance, as well as ecommerce and mobile support. It can integrate with other SilkRoad offerings and 3rd party content.N/A
    Pricing
    Ideagen Procedure ManagementSilkRoad Learning
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Ideagen Procedure ManagementSilkRoad Learning
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Ideagen Procedure ManagementSilkRoad Learning
    Learning Management
    Comparison of Learning Management features of Ideagen Procedure Management and SilkRoad Learning
    Feature
    Ideagen Procedure Management
    9.0
    2 Ratings
    8% above category average
    SilkRoad Learning
    8.6
    3 Ratings
    4% above category average
    Course authoring9.12 Ratings9.03 Ratings
    Course catalog or library9.12 Ratings9.03 Ratings
    Player/Portal9.12 Ratings7.63 Ratings
    Learning content8.22 Ratings8.53 Ratings
    Mobile friendly9.11 Ratings8.53 Ratings
    Progress tracking & certifications9.12 Ratings9.03 Ratings
    Assignments9.12 Ratings7.13 Ratings
    Compliance management9.12 Ratings8.13 Ratings
    Learning administration9.12 Ratings7.63 Ratings
    Learning reporting & analytics9.12 Ratings10.02 Ratings
    Social learning9.11 Ratings10.02 Ratings
    Gamification9.11 Ratings00 Ratings
    Single Sign On (SSO) Enabled Learning9.12 Ratings00 Ratings
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    Ideagen Procedure ManagementSilkRoad Learning
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    User Ratings
    Ideagen Procedure ManagementSilkRoad Learning
    Likelihood to Recommend
    9.1
    (2 ratings)
    8.1
    (12 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    3.6
    (2 ratings)
    Usability
    9.1
    (2 ratings)
    8.0
    (1 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    7.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    4.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    Ideagen Procedure ManagementSilkRoad Learning
    Likelihood to Recommend
    Ideagen
    Prior platforms wouldn't allow custom expiry dates for uploaded certificates. Op Central allows us to adjust this based on when team memeber uploaded completed the relative course or noted expiry of their licence. Could have better function for custom fields that can be tailored to different roles/groups and by location. We have many team members who are not require to have certain documents uploaded they have the custom field shown on their profiles due to there not being any target options
    Incentivized
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    SilkRoad
    It is very well suited as a web based LMS. They have excellent customer service and support. Ask about the reporting features - these are challenging in many LMS applications. The training they provided for administrators is also very good. Overall a great company, and they are constantly working to improve the product
    Incentivized
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    Pros
    Ideagen
    • Policy control
    • Centralised learning
    • Easy to navigate modules
    • Provides AI function to create questionaire based on policy/protocol uploaded to ensure competency
    Incentivized
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    SilkRoad
    • GreenLight is very good at keeping track of employee requirements through the use of qualifications. It is the backbone of how courses, classes, requirements and activities are assigned and monitored.
    • The content objects (development) portion of GreenLight is robust. It allows you to mix various content objects from different sources. For instance if you import a SCORM ecourse, an AICC ecourse and want to add an HTML page as an introduction, the software will allow you to combine all seamlessly into one course. In addition, the navigation and sequencing tools offer considerable functionality.
    • The reporting feature of this software is very good (but not best of class). The number of standard reports is fairly extensive and cover most needs. Having the ability to output files for further analysis and manipulation in Excel takes care of a number of areas where the standard reports fall short.
    Incentivized
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    Cons
    Ideagen
    • Easy formatting - allowing the screen to expand when creating a document
    • Provide hardcopies of updfating documents that are not watermarked to be used if there were ever an issue with accessing the platform.
    Incentivized
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    SilkRoad
    • 'my profile' has been a little glitchy for us but we are a very small team and don't use that element much, photos don't load or stay loaded
    • Sometimes the main list with due dates, type of training etc. seems hard for people to completely understand some more customizable sections here would be useful for us
    • On the whole, is not a customizable as other platforms we've used. Is good at tracking but not so much the kind of cataloging we need.
    Incentivized
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    Likelihood to Renew
    Ideagen
    No answers on this topic
    SilkRoad
    Our training director has determined that the customer service and ease of use is too difficult. She intends to check into other LMS systems and end our contract with Silkroad.
    Incentivized
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    Usability
    Ideagen
    Ideagen Op Central is a very intuitive and functional program
    Read full review
    SilkRoad
    I have a better understanding of the system and so it is easier for me to use. The student side is very easy and simple for anyone to use.
    Incentivized
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    Reliability and Availability
    Ideagen
    No answers on this topic
    SilkRoad
    There have been many times when the site was unavailable for a short time. Also, glitches and unexplained ed activity such as sending training notifications out to terminated employees.
    Incentivized
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    Performance
    Ideagen
    No answers on this topic
    SilkRoad
    It works well most of the time.
    Incentivized
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    Support Rating
    Ideagen
    No answers on this topic
    SilkRoad
    The questions regarding how to implement in the system are answered quickly and efficiently. If there is an issue with the technical side or integrations it takes forever to get results and after much escalating.
    Incentivized
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    Online Training
    Ideagen
    No answers on this topic
    SilkRoad
    some are thorough and others are not. I like that they are available for review.
    Incentivized
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    Alternatives Considered
    Ideagen
    Previously using World Manager, we would constantly have to flip between 3 different variations depending on brand. Ideagen Op Central now has everything built into one convenient location that is user friendly and easy to use.
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    SilkRoad
    SilkRoad Learning is much easier to customize and roll out globally. The Skillsoft product was expensive, cumbersome, and required a large ramp up time. When working with clients on Skillsoft, too much had to be predetermined, the languages were not fully developed and learners had to pay each time they accessed a module and get reimbursement from the company - it was not effective.
    Incentivized
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    Scalability
    Ideagen
    No answers on this topic
    SilkRoad
    The system went down/offline for 5 or 6 days in January. This is the month we have 3400 employees taking annual required training. It had several glitches afterwards that took months to correct.
    Incentivized
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    Return on Investment
    Ideagen
    • Allows all brands to be housed on one platform rather than across 3
    • Mitigates the manual labour in preparing policies, converting to PDF, loading and then notifying teams of changes
    Incentivized
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    SilkRoad
    • GreenLight has provided an easy route for our users to receive training online and in-class. They can quickly and easily search and sign up for anything on the catalog. Being in healthcare, we provide a lot of training on a constant basis. GreenLight has provided a great foundation for our company to accomplish it's training needs and goals.
    • Employees can quickly access and complete online trainings so that they can get back to their jobs.
    Incentivized
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