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IDEXX Cornerstone Practice Management Software vs. Timely booking & payments system

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IDEXX Cornerstone Practice Management Software

    Score8.2 out of 10
    N/AIdexx Laboratories, headquartered in Maine, offers Cornerstone Practice Management Software for veterinarians, aimed at improving operational efficiency and including a wide range of features.N/A

    Timely booking & payments system

    Score8.8 out of 10
    N/ATimely is appointment scheduling and business management software for spas and salons from the New Zealand company of the same name.

    $26

    per month per seat

    Pricing
    IDEXX Cornerstone Practice Management SoftwareTimely booking & payments system
    Editions & Modules
    No answers on this topic
    Build
    $26
    per month per user
    Elevate
    $39
    per month per user
    Innovate
    $47
    per month per user
    Offerings
    Pricing Offerings
    IDEXX Cornerstone Practice Management SoftwareTimely booking & payments system
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—All plans available through a monthly plan, with no long-term contract.
    More Pricing Information
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    User Ratings
    IDEXX Cornerstone Practice Management SoftwareTimely booking & payments system
    Likelihood to Recommend
    7.0
    (1 ratings)
    9.0
    (3 ratings)
    User Testimonials
    IDEXX Cornerstone Practice Management SoftwareTimely booking & payments system
    Likelihood to Recommend
    Idexx Laboratories
    It is well suited for larger organizations to remove the need to manually track down where a performance review is at any given time, you can always find where it is in the system. It does require a lot of dedicated support to launch the process so I do not believe it would work as well in smaller organizations where you may not have the extra time or "hands" it takes to build and test the template and process.
    Incentivized
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    Timely
    I've researched a lot of salon software, and Timely was the top-of-the-line software that does it all compared to competitors. It has a friendly interface, offers easy ways to communicate with clients via text and emails, and provides insights and reports, so it indeed does everything you need for booking software. On top of that, it's cloud-based, so say goodbye to only accessing your appointment book through your computer at the salon.
    Incentivized
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    Pros
    Idexx Laboratories
    • Takes annual goals set up at the beginning of the year and puts them in the performance management process for employees to begin their self-evaluations.
    • Routes from employee, to manager, to second-level manager, to HR, for review and then sends back to all for acknowledgment and sign-off.
    • It sends out automatic emails prompting everyone included in the process to begin the process, prompt them through the process and emails when the process is complete.
    Incentivized
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    Timely
    • Integration with Google Calendar allows avoiding double ups
    • Automatic appointment bookings with SMS reminders
    • Xero integration and Automatic Invoicing, Payments and Partial Reconciliation
    • Multiple Staff Members to be booked
    • Facebook Integration, allows people to book from Facebook
    Incentivized
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    Cons
    Idexx Laboratories
    • The process to actually set up the performance management template is more complicated than it should be.
    • Setting up the performance management task process is also a little complicated. I do not think it is as user-friendly as it could be. It took a lot of assistance from a Cornerstone implementation specialist to get the process set up.
    • It would be nice to be able to remove some features that are hard coded in the performance management template. We have no need for the Tasks & Targets part of the template, however they could not be removed and really confused our employees.
    Incentivized
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    Timely
    • UI/UX
    • Cloud based system
    • Has to be more customer friendly
    Incentivized
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    Alternatives Considered
    Idexx Laboratories
    I did not care for SuccessFactors, I felt Cornerstone is a much easier system to understand
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    Timely
    Timely is by far the most user-friendly and fun to use. It's got a great interface, works on iPads, and training is super easy for the team. Other software is clunky and takes too long to set up and train the team to use.
    Incentivized
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    Return on Investment
    Idexx Laboratories
    • I don't have hard numbers, but it saved HR a ton of time from constantly having to track down reviews. When done through the manual process, it could take a full year to get a completed reviews into our HR file.
    • I was told that this was one of the easiest review cycles the manager has ever experienced at our company.
    Incentivized
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    Timely
    • Bragging rights, yes. Always cool to tell how automated your business is.
    • ROI, no. In our case, it wasn't worth the time spent in integration into the website, system setup, plus subscription fee. However, take into account, that High-Value Professional Services is a wrong industry for this product.
    • Convenience and confidence that there will be no double booking across G Suite and Timely was tested and were really handy at the times.
    • No ability to use our own SMTP. If your server has Anti-Spoofing DKIM and etc., setting it up with Timely was a nightmare as support had no idea. So a lot of emails were going to Spam on the client's side.
    Incentivized
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    ScreenShots

    Timely booking & payments system Screenshots

    Screenshot of a view of the Timely calendar.Screenshot of a view of the Timely connected checkout pushing payment to a terminal.Screenshot of A view of a fully booked Timely account on a tablet.Screenshot of A view of Timely's reporting tool.Screenshot of taking in person payments with a Timely terminal.Screenshot of a client testimonial - Shelly Rau, of Nails by Shelly R