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iFax vs. Upland InterFax

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iFax

158 Reviews and Ratings

Upland InterFax

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    iFax

    Score8.8 out of 10
    		N/AHIPAA-compliant fax. With advanced encryption and strict adherence to HIPAA regulations, iFax ensures maximum security for sensitive information and documents, as a HIPAA-compliant fax provider for businesses. The vendor states iFax has earned the

    $0

    Upland InterFax

    		N/AN/AUpland InterFAX is a secure cloud-based fax service with a flexible enterprise-grade API.

    $9.95

    per month

    Pricing
    iFaxUpland InterFax
    Editions & Modules
    No answers on this topic
    Fax + 200
    $9.95
    per month 100 inbound pages & 100 outbound pages
    Fax + 500
    $22.95
    per month 250 inbound pages & 250 outbound pages
    Fax + 1000
    $42.95
    per month 500 inbound pages & 500 outbound pages
    Offerings
    Pricing Offerings
    iFaxUpland InterFax
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Custom packages available. Prepaid packages available starting at $10 (91 pages at $0.11 per page), or 500 pages at $0.10 per page ($50).
    More Pricing Information
    Community Pulse
    iFaxUpland InterFax
    Considered Both Products
    iFax
    No answer on this topic
    Upland Software
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    15 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    13 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    16 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    12 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    No answers on this topic
    Best Alternatives
    iFaxUpland InterFax
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    OpenText XM Fax
    Score10 out of 10
    OpenText XM Fax
    Score10 out of 10
    Enterprises
    OpenText XM Fax
    Score10 out of 10
    OpenText XM Fax
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    iFaxUpland InterFax
    Likelihood to Recommend
    9.0
    (16 ratings)
    -
    (0 ratings)
    User Testimonials
    iFaxUpland InterFax
    Likelihood to Recommend
    iFax
    iFax is the best for people who need to submit documents to government agencies and offices that don't use email as a means to sends pdf files and other forms of documents like word, excel, etc. It is best for those who only need to send less than 5 pages of documents to the recipient.
    AJ Morin
    Owner
    Read full review
    Upland Software
    No answers on this topic
    Pros
    iFax
    • The sign-up to use their service was really easy.
    • The online dashboard for my account was intuitive and had a nice look.
    • Setting up the account so I was ready to send my first fax was smooth and simple.
    • Sending my first fax was very simple and took very little time.
    Incentivized
    Michael McCleve
    Owner
    Read full review
    Upland Software
    No answers on this topic
    Cons
    iFax
    • I would like to see a better price package that caters to small clinics.
    • The clarity of uploaded logo images is not the best and improvement is needed to promote a more professional look.
    • I am not aware of any referral offers for small business that refer other clinics to use the product, which would be helpful to all parties.
    Incentivized
    Verified User
    Read full review
    Upland Software
    No answers on this topic
    Alternatives Considered
    iFax
    the services were honestly the same but efax forces you to add a credit card so that they can charge you once a month in order to get their free trial. I only sent one fax with efax this year and canceled immediately. at least with ifax I can send one small document per month
    Incentivized
    Verified User
    Read full review
    Upland Software
    No answers on this topic
    Return on Investment
    iFax
    • Having faxing capabilities makes my company look more professional.
    • It is helpful to have faxing capabilities to better communicate with other providers as well as insurance companies, however I have only noted a small ROI at this time.
    • With faxing capabilities my referrals have increased from providers.
    Incentivized
    Verified User
    Read full review
    Upland Software
    No answers on this topic
    ScreenShots

    iFax Screenshots

    Screenshot of the dashboard where users can send and receive fax through filling all the needed information and preferred time. This helps users to schedule a fax that needs to be sent in a preferred schedule/time.Screenshot of Professional Settings, where users can customize their profile's privacy, and the information to be shown in faxes.Screenshot of a customizable fax number depending on preferred location.Screenshot of the screen where users can: Scan: Capture documents with the mobile scanner, included in apps. Import: Connect to cloud storage platforms, import documents, and fax them securely. Fax: Use the iFax website or mobile fax apps to fax from any device. Store: Maintain an encrypted fax history in the cloud for optimal security and accessibility.Screenshot of New fax number creation (or use an existing number). - Dedicated fax numbers are available to new users - Transfer an existing business fax number to keep it so there is no need to update contacts and print-ads - Porting an existing fax number takes 3-5 days - A toll-free number can be generated, or a fax local numberScreenshot of iFax uses military-grade 256-bit AES end-to-end encryption, helping businesses to comply with HIPAA, GLBA, and other strict security guidelines. All faxes sent and received have complete audit trails, making iFax a fax solution for regulated industries like legal, finance, healthcare, insurance, and real estate.

    Upland InterFax Screenshots

    Screenshot of the dashboard to keep track of invoices and messages.Screenshot of where to send a fax, which is as simple as sending an email.Screenshot of the sent box, used to track when faxes were sent, as well as the status of each.Screenshot of a file, viewable from the home page.