iFax Helps the Little Guy!
September 11, 2023

iFax Helps the Little Guy!

Michael McCleve | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with iFax

I use iFax once in a while to send documents when they cannot be sent digitally as PDFs. Usually it is for government-related document filing. It is almost always only 1 or 2 pages and rarely is it more than once or twice a quarter. Given this low volume and frequency, the iFax service works really well for me.
  • The sign-up to use their service was really easy.
  • The online dashboard for my account was intuitive and had a nice look.
  • Setting up the account so I was ready to send my first fax was smooth and simple.
  • Sending my first fax was very simple and took very little time.
  • I have only used iFax one time and I have not found any areas of improvement yet.
  • iFax helped me get paperwork submitted to a government agency that would not take a digital document. Getting the paperwork submitted now allowed my business to be eligible for certain contracts and other revenue-generation possibilities.
I prefer iFax because they have a genuine free version account, which is perfect for my business right now. I've used eFax in the past, but only for their trial period. Even the lowest paid plan with eFax was unnecessary for my level of usage and it didn't make sense for me to keep that account and pay them. So, I really like iFax having the option for a low-volume user like me.

Do you think iFax delivers good value for the price?

Yes

Are you happy with iFax's feature set?

Yes

Did iFax live up to sales and marketing promises?

Yes

Did implementation of iFax go as expected?

Yes

Would you buy iFax again?

Yes

I gave iFax a 10 because for my use, their service was fantastic! I use it for 1-2 page documents that can only be received by a fax machine for the person requesting the information. I only use it once or twice a quarter. So, I think the service they provide is excellent for my purposes.