Likelihood to Recommend Order to cash processes and scenario are implemented natively in IFS. An HR module exists for career management also (objectives, comportments, training, mobility) but may be improved in terms of workflow validation (e.g. training to validate by a manager) or reporting.
Read full review VAI (Vormittag Associates, Inc.)
This ERP is suited for products that do not require customizations or personalization. Ideally, if you are selling a product as is, then S2K will fit your needs. Make sure to have all of the requirements for each piece laid out. For instance, with products - know all of your attributes and functionality for product pages ahead of time. Include this in the presentation for ERP selection. Ask what functionality is out of the box, and what is a customization. Ask for quotes ahead of time. This may increase the overall cost of the ERP as well as the time it takes to launch. Example: Product reviews, cross sells, remarketing, abandoned cart integration, etc
Read full review Pros Accounting Finance Complex Inventory Read full review VAI (Vormittag Associates, Inc.)
Customization for various businesses. One-stop shop for managing a website, real time inventory, order processing, accounting, and shipping. The platform is easy to use. Whether it is used by a customer service member, designer, or developer. Read full review Cons The speed of bug fixes should be improved by the IFS after sales teams. We saw the difference of responsiveness prior to Go Live and after Go Live, with a change of teams. IFS France is working on that point, and strategically wants to innovate by acting now with two other third-party companies in early 2017, to improve the after sales experience for customers. There is no license model between the full licenses, which gives access to all IFS features, and the light licenses, to get access to a specific module like expense sheet. As a consequence, you must acquire a full access license for one team working only with a dedicated module (e.g. general ledger). Maybe an intermediate type license would be welcome to balance the budget. IFS tries to make prices competitive but you have to consider full upgrades of the product too, where requiring full licenses can be hard on the budget. When you have an Active Directory ecosystem with a trust relationship, users from domain B can't natively access IFS, even if AD sync is in place with domain A. It's important to improve that functionality because many companies have a merge and acquisition context, with SOX constraints sometimes, and avoiding maintaining contacts or local accounts simplifies SOX compliance, or to management of accounts within the company. Read full review VAI (Vormittag Associates, Inc.)
There will most likely be customizations made for a particular niche site to integrate with their system. Product reviews, up sells, and cross sells are not built into the website functionality. Customization to the offerings would be needed. Very little documentation or open source resources on instructions or development in regards to the website design and integration with the ERP. Read full review Likelihood to Renew VAI (Vormittag Associates, Inc.)
S2K is easy to use, has room for growth, and serves the company's needs as a whole
Read full review Usability The system is very difficult to use, overly complex, and difficult to learn. It also has limitations that are hard to overcome.
Read full review VAI (Vormittag Associates, Inc.)
The platform is easy to use, customize, and fit an organization's needs.
Read full review Support Rating We have been unable to get answers to our questions, solutions to our problems, and they don't seem interested in working in the construction industry.
Read full review VAI (Vormittag Associates, Inc.)
Great support. The staff is very knowledgeable about the platform and the capabilities within the IBM framework
Read full review Implementation Rating VAI (Vormittag Associates, Inc.)
If this is someone's first ERP implementation, I strongly suggest you ask for services to help implement. Ask for training on every aspect of the implementation. Make sure this is put into the overall ERP quote
Read full review Alternatives Considered Microsoft AX, QAD (in continuation of our previous ERP), Sage X3 was an out of the box ERP that was part of initial RFP. We have chosen IFS based on the compromise between costs & budget, functionality, technical features, and feedback from similar customers that gave their feedback. The project manager team and qualification level of technical or consultant teams were differentiating factors too. Finally IFS application was named in the Gartnerās mid-market ERP Magic Quadrant, along with SAP, and helped us to finalize our choice
Read full review VAI (Vormittag Associates, Inc.)
S2K offered a system that could be used by various departments. There were modules for accounting, customer service, order entry, and web development. The ability to customize the website integration was a plus. S2K allows the option to have products in different warehouse locations. This allowed us to better manage inventory and see in real time what the stock status was
Read full review Return on Investment Reporting is now centralized and managed. Previously, reports were outside the information systems and there was a risk of incoherence. Accounting controls are now in place on the overall processes, including production, which helped the company to reduce closing periods or to produce more easily official mandatory accounting files yearly. Interfaces between the CRM forecast tool and IFS helped to keep the tools in sync, and to decrease the processing times prior to production launch. Read full review VAI (Vormittag Associates, Inc.)
Reduced shipping time - shipments are now heading to customers 2 days sooner than before. Ability to search by attributes. In stock status - real time inventory tracking tells customers if a product is available without the wait. Order tracking - the ability to track every shipment associated with their order. Read full review ScreenShots IFS Applications Screenshots