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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IFS Assyst

    Score10 out of 10
    N/AIFS Assyst (formerly Axios Assyst, acquired by IFS March, 2021) is an ITSM product in both SaaS and on-premise configurations - the SaaS version is called assystSaaS. This product competes with BMC Remedy, IBM SmartCloud, Cherwell Service Management, and FrontRange ITSM (now Heat Service Management).N/A

    Logsign

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    Logsign Unified SO Platform integrates SIEM, threat intelligence, UEBA, and SOAR, helping organizations to optimize and streamline their cybersecurity operations. In addition to that, the platform allows organizations to integrate their existing security software by leveraging an integration library, expanding the Logsign USO Platform's functionality to provide a comprehensive security management experience. Organizations can use Logsign to improve their security posture and…N/A
    Pricing
    IFS AssystLogsign
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IFS AssystLogsign
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Start from $499/month
    More Pricing Information
    Features
    IFS AssystLogsign
    Incident and problem management
    Comparison of Incident and problem management features of IFS Assyst and Logsign
    Feature
    IFS Assyst
    8.9
    1 Ratings
    9% above category average
    Logsign
    -
    Ratings
    Organize and prioritize service tickets10.01 Ratings00 Ratings
    Expert directory9.01 Ratings00 Ratings
    Service restoration9.01 Ratings00 Ratings
    Self-service tools9.01 Ratings00 Ratings
    Subscription-based notifications9.01 Ratings00 Ratings
    ITSM collaboration and documentation9.01 Ratings00 Ratings
    ITSM reports and dashboards7.01 Ratings00 Ratings
    ITSM asset management
    Comparison of ITSM asset management features of IFS Assyst and Logsign
    Feature
    IFS Assyst
    9.0
    1 Ratings
    10% above category average
    Logsign
    -
    Ratings
    Configuration mangement10.01 Ratings00 Ratings
    Asset management dashboard9.01 Ratings00 Ratings
    Policy and contract enforcement8.01 Ratings00 Ratings
    Change management
    Comparison of Change management features of IFS Assyst and Logsign
    Feature
    IFS Assyst
    8.7
    1 Ratings
    3% above category average
    Logsign
    -
    Ratings
    Change requests repository10.01 Ratings00 Ratings
    Change calendar7.01 Ratings00 Ratings
    Service-level management9.01 Ratings00 Ratings
    Security Information and Event Management (SIEM)
    Comparison of Security Information and Event Management (SIEM) features of IFS Assyst and Logsign
    Feature
    IFS Assyst
    -
    Ratings
    Logsign
    10.0
    1 Ratings
    23% above category average
    Centralized event and log data collection00 Ratings10.01 Ratings
    Correlation00 Ratings10.01 Ratings
    Event and log normalization/management00 Ratings10.01 Ratings
    Deployment flexibility00 Ratings10.01 Ratings
    Integration with Identity and Access Management Tools00 Ratings10.01 Ratings
    Custom dashboards and workspaces00 Ratings10.01 Ratings
    Host and network-based intrusion detection00 Ratings10.01 Ratings
    Best Alternatives
    IFS AssystLogsign
    Small Businesses
    Agiloft Service Desk (discontinued)
    Score9 out of 10
    No answers on this topic
    Medium-sized Companies
    ManageEngine ServiceDesk Plus
    Score9.2 out of 10
    IBM Security QRadar SIEM
    Score8.9 out of 10
    Enterprises
    Ivanti ITSM
    Score6.4 out of 10
    SolarWinds Security Event Manager (SEM)
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IFS AssystLogsign
    Likelihood to Recommend
    9.0
    (2 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IFS AssystLogsign
    Likelihood to Recommend
    IFS
    I would suggest that in this product class, you get what you pay for. Although it is was sold as SAAS with a nearly 'plug and play' implementation, at least one full time highly trained admin is needed for ongoing support. I would advise a team implementation strategy.
    Incentivized
    Read full review
    Logsign Inc
    Logsign SIEM is well suited for organizations that need quick deployment, and do not need very skilled specialists, everything is easy and intuitive. And with the new license model, it is a very affordable solution. It has everything that modern SOC needs nowadays, automated/semi-automated responses. There are also many plugins for the log source integration, possibilities to create custom your own plugin/logic
    Incentivized
    Read full review
    Pros
    IFS
    • IT Asset Management and IT Service Management in one product
    • ITIL framework
    • Highly customisable service catalogue and processes
    • Mature mobility product
    Read full review
    Logsign Inc
    • Google like search capabilities
    • Very easy to create correlation/cross correlation rules
    • In-house Rules and Behavioral lists
    • Easy to update/upgrade the whole solution
    Incentivized
    Read full review
    Cons
    IFS
    • Service requests, incident, problem, and change management
    • Knowledge mgmt is not-existent - the product uses a WIKI for it's own knowledge base.
    • Axios help desk does is not knowledgable and does not follow up on reported incidents
    • Training is incomplete - no real resources available except billable by the hour.
    Incentivized
    Read full review
    Logsign Inc
    No answers on this topic
    Likelihood to Renew
    IFS
    At this point, we are stuck with it. We can't afford a change at this point.
    Incentivized
    Read full review
    Logsign Inc
    No answers on this topic
    Alternatives Considered
    IFS
    Axios assyst outperforms JIRA in every aspect, JIRA is a good job system but when it comes to complex processes and configuration management then JIRA is simply not the right system.
    Read full review
    Logsign Inc
    No answers on this topic
    Return on Investment
    IFS
    • Replacement of 3 systems with Axios assyst
    • Integration with other enterprise systems
    Read full review
    Logsign Inc
    • Within the first days of implementation, you have the big picture of what is happening in the organization's environment
    • The license model is very understandable and affordable for any organization even for the smaller ones who earlier could not afford robust SIEM solutions
    • Support is very responsive and skilled
    Incentivized
    Read full review
    ScreenShots

    Logsign Screenshots

    Screenshot of Threat Intelligence OverviewScreenshot of Severity DashboardScreenshot of Traffic Dashboard