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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IFS Assyst

    Score10 out of 10
    N/AIFS Assyst (formerly Axios Assyst, acquired by IFS March, 2021) is an ITSM product in both SaaS and on-premise configurations - the SaaS version is called assystSaaS. This product competes with BMC Remedy, IBM SmartCloud, Cherwell Service Management, and FrontRange ITSM (now Heat Service Management).N/A

    Nutanix AHV

    Score9 out of 10
    N/ANutanix AHV is presented as a modern and secure virtualization platform that powers VMs and containers for applications and cloud-native workloads on-premises and in public clouds. Its tools and automated workflows simplify the day-to-day administration of VMs and containers.N/A
    Pricing
    IFS AssystNutanix AHV
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IFS AssystNutanix AHV
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    IFS AssystNutanix AHV
    Considered Both Products
    IFS
    No answer on this topic
    Nutanix
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    12 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    12 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    12 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    12 Answers
    Features
    IFS AssystNutanix AHV
    Incident and problem management
    Comparison of Incident and problem management features of IFS Assyst and Nutanix AHV
    Feature
    IFS Assyst
    8.9
    1 Ratings
    9% above category average
    Nutanix AHV
    -
    Ratings
    Organize and prioritize service tickets10.01 Ratings00 Ratings
    Expert directory9.01 Ratings00 Ratings
    Service restoration9.01 Ratings00 Ratings
    Self-service tools9.01 Ratings00 Ratings
    Subscription-based notifications9.01 Ratings00 Ratings
    ITSM collaboration and documentation9.01 Ratings00 Ratings
    ITSM reports and dashboards7.01 Ratings00 Ratings
    ITSM asset management
    Comparison of ITSM asset management features of IFS Assyst and Nutanix AHV
    Feature
    IFS Assyst
    9.0
    1 Ratings
    10% above category average
    Nutanix AHV
    -
    Ratings
    Configuration mangement10.01 Ratings00 Ratings
    Asset management dashboard9.01 Ratings00 Ratings
    Policy and contract enforcement8.01 Ratings00 Ratings
    Change management
    Comparison of Change management features of IFS Assyst and Nutanix AHV
    Feature
    IFS Assyst
    8.7
    1 Ratings
    3% above category average
    Nutanix AHV
    -
    Ratings
    Change requests repository10.01 Ratings00 Ratings
    Change calendar7.01 Ratings00 Ratings
    Service-level management9.01 Ratings00 Ratings
    Server Virtualization
    Comparison of Server Virtualization features of IFS Assyst and Nutanix AHV
    Feature
    IFS Assyst
    -
    Ratings
    Nutanix AHV
    8.9
    5 Ratings
    10% above category average
    Virtual machine automated provisioning00 Ratings8.84 Ratings
    Management console00 Ratings8.85 Ratings
    Live virtual machine backup00 Ratings9.15 Ratings
    Live virtual machine migration00 Ratings8.55 Ratings
    Hypervisor-level security00 Ratings9.15 Ratings
    Best Alternatives
    IFS AssystNutanix AHV
    Small Businesses
    Agiloft Service Desk (discontinued)
    Score9 out of 10
    Proxmox VE
    Score9.2 out of 10
    Medium-sized Companies
    ManageEngine ServiceDesk Plus
    Score9.2 out of 10
    VMware vSOM (discontinued)
    Score10 out of 10
    Enterprises
    Ivanti ITSM
    Score6.4 out of 10
    IBM PowerVM
    Score9.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IFS AssystNutanix AHV
    Likelihood to Recommend
    9.0
    (2 ratings)
    9.0
    (25 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (4 ratings)
    Performance
    -
    (0 ratings)
    8.9
    (18 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (17 ratings)
    User Testimonials
    IFS AssystNutanix AHV
    Likelihood to Recommend
    IFS
    I would suggest that in this product class, you get what you pay for. Although it is was sold as SAAS with a nearly 'plug and play' implementation, at least one full time highly trained admin is needed for ongoing support. I would advise a team implementation strategy.
    Incentivized
    Read full review
    Nutanix
    I think Nutanix AOS is a great product and, I would recommend it to anyone. The only reason I did not give it a 10 out of 10 is because I don't do that for any product. Every product has room for improvement.
    Read full review
    Pros
    IFS
    • IT Asset Management and IT Service Management in one product
    • ITIL framework
    • Highly customisable service catalogue and processes
    • Mature mobility product
    Read full review
    Nutanix
    • One component to support both compute and storage needs for virtualization.
    • Easy expandable as business needs arise both at the node level and larger with blocks.
    • Well outlined interface with good historical data.
    • API tools are available to obtain logging information from Nutanix that can be used with other monitoring tools such as Splunk.
    Incentivized
    Read full review
    Cons
    IFS
    • Service requests, incident, problem, and change management
    • Knowledge mgmt is not-existent - the product uses a WIKI for it's own knowledge base.
    • Axios help desk does is not knowledgable and does not follow up on reported incidents
    • Training is incomplete - no real resources available except billable by the hour.
    Incentivized
    Read full review
    Nutanix
    • Nutanix has a huge learning curve. We purchased the on-line training course when we moved to the platform and it was literally weeks of instruction. It was so extensive, in fact, that we ran out of time to complete it before the test.
    • Operations that cannot be done from the browser require running commands from a terminal emulator; perhaps owing to the newness of the platform, documentation is not robust. I highly recommend you buy the tech support.
    • Software updates are sometimes rushed to release. I've gotten to where I wait at least a few weeks after release before installing them, as I've run into significant issues with buggy software. Such installations have required time-consuming tech support calls to resolve.
    • While the promise of perpetual VM uptime is being fulfilled, the dashboard frequently reports issues that need to be resolved.
    • Because of significant hardware redundancy, the cost per byte of storage capacity is high.
    Incentivized
    Read full review
    Likelihood to Renew
    IFS
    At this point, we are stuck with it. We can't afford a change at this point.
    Incentivized
    Read full review
    Nutanix
    We made a huge financial investment with this platform (four clusters, all-flash storage array), so we're in it for the long haul. Luckily it's a beast. I've had to use support more than any other platform I've administered, but the help has been very good. Nutanix continues to add features and innovations which increase the ROI
    Incentivized
    Read full review
    Usability
    IFS
    No answers on this topic
    Nutanix
    Nutanix Prism Element and Prism Central are easy-to-use HTML5-based web consoles. The layout makes sense; you're only a few clicks away from getting to where you need to be. The AHV hypervisor is integrated into the platform for a fast and seamless experience. Rich data on VM metrics is also available.
    Incentivized
    Read full review
    Performance
    IFS
    No answers on this topic
    Nutanix
    Due to the cool DFS architecture, Nutanix has good read performance for loads. In general, everything works well. We only ran into problems with very specific workloads that did not allow multithreading. It is also worth noting that loads should be tuned according to best practices for best performance, which is not always an easy task.
    Incentivized
    Read full review
    Support Rating
    IFS
    No answers on this topic
    Nutanix
    Nutanix [AOS] is a leader in the HCI industry and it becomes evident after deploying the software. The solution runs effortlessly and can scale seamlessly. We ran the Nutanix solution on Lenovo Servers and since Lenovo has a close working relationship with Nutanix, you can procure the Nutanix software directly from Lenovo as part of your Lenovo HCI solution. The advantage of going this route is that the hardware has been tested and verified by Lenovo that it is thus certified for Nutanix. The support is then also directly with Lenovo for both hardware and software.
    Incentivized
    Read full review
    Alternatives Considered
    IFS
    Axios assyst outperforms JIRA in every aspect, JIRA is a good job system but when it comes to complex processes and configuration management then JIRA is simply not the right system.
    Read full review
    Nutanix
    We looked at both Simplivity and Cisco HyperFlex. Both are pretty good in their own right. Simplivity was very 'efficient' in the way they handled data, but we didn't like the idea of a propitiatory hardware card. Cisco's HyperFlex was our second choice, but we were so impressed with what Nutanix had done for us already, that we were already leaning toward that.
    Incentivized
    Read full review
    Return on Investment
    IFS
    • Replacement of 3 systems with Axios assyst
    • Integration with other enterprise systems
    Read full review
    Nutanix
    • Nutanix Beam helps enable enterprises to take control of their total cloud spend with automated cost governance policies. Beam provides unified visibility into public and private cloud spending, including clusters, VMs, and other services.
    • Lower administrative overhead, increased employee productivity, and costs savings.
    • Nutanix AHV is also generally free to use, which can benefit organizations with budget constraints.
    Incentivized
    Read full review
    ScreenShots