iGradePlus vs. Pulseway

The program works very well for me, even though I am the only one in my school to use it. My colleagues are Thai, and they would have a difficult time working with this English program. Also, there is quite a bit of the program that deals with parental contact and other items used more in a United States school system that wouldn't work here very well.

If you have to manage a large number of computers, especially spread over multiple clients or a large physical area. This is one of the main products that allows us to act as a Managed Service Provider (MSP) and actually manage our clients devices and not just react to issues as clients call them in. Clients really love the proactive approach it allows us to take. Sadly as we became more familiar with options out there we found this area lacking and what was actually holding us back.

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• It's record keeping function is robust in its free version.
• Client support is very responsive.
• It's set up guide is thorough.
• The homepage with the news feed is clean and easy on the eyes.

• It monitors computers and notifies us of any issues with any computer.
• It allows remote control of computers, such as requesting a computer to reboot itself.
• It is very highly configurable to monitor exactly what we need to monitor. For example, on server, we can have it notify us any time the server is shutdown or rebooted. On the other hand, for a desktop computer, we don't have to be bothered with notifications when a user decides to reboot his computer.

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• The transcript templates need to be improved.
• I would love to see them add services for canteen management (point of sale).
• I would love to see them add services for library management (circulation).

• It would be nice if they increased their scope of supported third-party apps.
• It would be great if they would create an ios app for their ticket system.
• If they could possibly build in a location service for tracking devices, that would be helpful.
• If they had two-factor authentication, it would be nice.

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They have good instructions. There are some pages that appear confusing at first, but there are enough directions around for me to figure out what I need to do to accomplish what I need to. I don't always remember what I need to do when it is a task that happens only once or only a few times a year. The grade report section looks difficult, but I have always been able to find out what I need to do there without too much time or effort. Also, when I need to import students from a previous year into a new grade book, the program has provided the information I need to do that

The tool is easy to use however it is can be daunting with the amount of features available in it. Last I checked, their knowledge base was not very expansive and they relied a lot on the changelog for how to do some stuff. This can make it hard to learn how to do some more advanced things like the automation.

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I have never had to use the support for Pulseway. However, when initially starting out, we would receive emails every so often asking how we are doing and if there is any support that they can provide. I would imagine that any request would be supplied with the same great support!

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I have worked with FACTS (formerly known as RenWeb) and I enjoyed all of its features. It almost has too many rings and bells. iGradePlus has many of the same features for a much lower price. Parents and students are able to log in to see the grades. We can print our report cards. We can keep track of tuition. There are some features that I would like to see in the future, such as canteen management (point of sale) and library management (circulation) but for right now, it is perfect for our young school

Pulseway has the most features, the best looking app with the best design and better usability than any others we evaluated. We liked the uniformity of the app design across all platforms (Windows, Android, Apple) and the notifications displayed on each platform. The price was a major contributor to our selection of Pulseway compared to the competition.

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• More than half of our clients monitor their child's attendance and lesson logs as seen through the parent portal access count.
• Our record keeping is now centralized.
• iGradePlus became a proof of our legitimacy for some of our parents.

• Problems can be dealt with more rapidly because I have access to systems from anywhere. I don't have to carry a computer with me nor do I have to find a location with potentially non-secure wifi to gain access to my systems.
• I can handle 99% of my system admin tasks using Pulseway and never have to touch a system or connect to the console.
• Pulseway gives so much control over a system that I don't need to spend extra money on other software to perform management tasks.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info