FACTS Student Information System (formerly RenWeb) is a Student Information System that handles admissions, student information, billing, report cards, grading, attendance, and parent access, among others. FACTS is a property of Nelnet Business Solutions.
6 years of experience4 years of experience6 years of experience12 years of experience10 years of experience5 years of experience6 years of experience8 years of experience
FACTS Student Information System (formerly RenWeb) is a Student Information System that handles admissions, student information, billing, report cards, grading, attendance, and parent access, among others. FACTS is a property of Nelnet Business Solutions.
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| Mobile Application | No |
FACTS is a versatile software platform that is widely used in educational institutions. Teachers rely on FACTS for various tasks, including attendance tracking, grade book management, database access, and communication with students and parents. The software serves as a comprehensive student management system for teachers in K-12 schools, allowing them to efficiently plan lessons, record attendance, and post grades. The accessibility of all student and family information to members of the organization is a key advantage of using FACTS.
In addition to teachers, office staff also heavily depend on FACTS for a range of administrative tasks. These tasks include admissions management, medical records for nurse staff, billing, donor and alumni tracking, scheduling, hot lunch management, as well as maintaining student and parent demographic information. FACTS streamlines these various functions into one central location, making it easier for staff to coordinate and collaborate effectively.
The software has significantly improved record keeping and staff coordination within educational institutions. With FACTS, teachers can consolidate all aspects of student management into one system, from attendance and grading to report cards and parent communication. Moreover, the software facilitates the collection of essential student information such as medical records while enabling easy access to grades and report cards for parents. Additionally, FACTS proves valuable in organizing student data across multiple campuses, making it easily accessible to teachers and staff.
Overall, FACTS offers a reliable solution for educational institutions' organizational needs. Its use cases extend beyond simply managing student information; it supports teachers in their day-to-day tasks while providing office staff with essential tools for admissions and administrative tasks.
Admissions Tracking Made Easy: Several users have stated that they found the Admissions tracking feature of ParentsWeb to be seamless and efficient. It allows parents to easily track the entire process from initial inquiry to enrollment, whether through the desktop or phone app.
Outstanding Customer Service: Many reviewers have appreciated the exceptional customer service provided by FACTS. They have mentioned that both calling and chatting with customer support has been convenient and that they were impressed with the prompt and thorough responses they received. This level of service further enhances their experience with the platform.
User-friendly Interface: Numerous users have praised the clear and user-friendly interface of FACTS. They found it easy to navigate and use, which contributes to an overall positive user experience. The intuitive design of the platform enhances its ease of use for all stakeholders involved in education management.
Difficult Learning Curve: Some users have found the new version of the software to be quite a learning curve, preferring the previous version where all student demographic information was displayed on one screen. They feel that this change has made it more challenging to navigate and use the software effectively.
Inefficient Grade Book Application: Several users expressed difficulties in navigating between adding assignments and adding grades in the grade book application, which has been time-consuming and inconvenient for them.
Unclear Email Sharing: Users mentioned that the email sharing aspect of reports could be clearer, suggesting a need for improved instructions or user interface design to make this feature more intuitive.
We use FACTS across our organization. Our teachers use it for attendance, grade book tasks, database access, and communication. In the office, we use it for admissions, medical records (nurse staff), billing, donors, alumni, scheduling, hot lunch management, student and parent demographic and contact information, and communication. The business problem FACTS addresses for us is the ability to have all student and family information accessible to all members of our organization. The integration of the different functions ensures that the information accessed is always current.
