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FACTS Student Information System

FACTS Student Information System
Formerly RenWeb

Overview

What is FACTS Student Information System?

FACTS Student Information System (formerly RenWeb) is a Student Information System that handles admissions, student information, billing, report cards, grading, attendance, and parent access, among others. FACTS is a property of Nelnet Business Solutions.

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Recent Reviews

TrustRadius Insights

FACTS is a versatile software platform that is widely used in educational institutions. Teachers rely on FACTS for various tasks, …
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Worth it

8 out of 10
March 01, 2021
Incentivized
We use FACTS SIS as our database program for our infants through high school. It keeps track of all student and family data, allows us to …
Continue reading
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Popular Features

View all 12 features
  • Student Data Security (5)
    9.8
    98%
  • District Communications, such as messaging and alerting (5)
    9.7
    97%
  • Roster Management (5)
    9.7
    97%
  • Teacher Self-Service (5)
    9.4
    94%

Reviewer Pros & Cons

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Features

Student and Faculty Administration

Aspects of student management that entail faculty or administration's management of student data and related regulatory requirements.

9.2
Avg 8.5
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Product Details

What is FACTS Student Information System?

FACTS Student Information System (formerly RenWeb) is a Student Information System that handles admissions, student information, billing, report cards, grading, attendance, and parent access, among others. FACTS is a property of Nelnet Business Solutions.

FACTS Student Information System Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

SchoolAdmin, Rediker Administrator's Plus, and PowerSchool Student Information System are common alternatives for FACTS Student Information System.

Reviewers rate Student Data Security and Class Scheduling highest, with a score of 9.8.

The most common users of FACTS Student Information System are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(25)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

FACTS is a versatile software platform that is widely used in educational institutions. Teachers rely on FACTS for various tasks, including attendance tracking, grade book management, database access, and communication with students and parents. The software serves as a comprehensive student management system for teachers in K-12 schools, allowing them to efficiently plan lessons, record attendance, and post grades. The accessibility of all student and family information to members of the organization is a key advantage of using FACTS.

In addition to teachers, office staff also heavily depend on FACTS for a range of administrative tasks. These tasks include admissions management, medical records for nurse staff, billing, donor and alumni tracking, scheduling, hot lunch management, as well as maintaining student and parent demographic information. FACTS streamlines these various functions into one central location, making it easier for staff to coordinate and collaborate effectively.

The software has significantly improved record keeping and staff coordination within educational institutions. With FACTS, teachers can consolidate all aspects of student management into one system, from attendance and grading to report cards and parent communication. Moreover, the software facilitates the collection of essential student information such as medical records while enabling easy access to grades and report cards for parents. Additionally, FACTS proves valuable in organizing student data across multiple campuses, making it easily accessible to teachers and staff.

Overall, FACTS offers a reliable solution for educational institutions' organizational needs. Its use cases extend beyond simply managing student information; it supports teachers in their day-to-day tasks while providing office staff with essential tools for admissions and administrative tasks.

Admissions Tracking Made Easy: Several users have stated that they found the Admissions tracking feature of ParentsWeb to be seamless and efficient. It allows parents to easily track the entire process from initial inquiry to enrollment, whether through the desktop or phone app.

Outstanding Customer Service: Many reviewers have appreciated the exceptional customer service provided by FACTS. They have mentioned that both calling and chatting with customer support has been convenient and that they were impressed with the prompt and thorough responses they received. This level of service further enhances their experience with the platform.

User-friendly Interface: Numerous users have praised the clear and user-friendly interface of FACTS. They found it easy to navigate and use, which contributes to an overall positive user experience. The intuitive design of the platform enhances its ease of use for all stakeholders involved in education management.

Difficult Learning Curve: Some users have found the new version of the software to be quite a learning curve, preferring the previous version where all student demographic information was displayed on one screen. They feel that this change has made it more challenging to navigate and use the software effectively.

Inefficient Grade Book Application: Several users expressed difficulties in navigating between adding assignments and adding grades in the grade book application, which has been time-consuming and inconvenient for them.

Unclear Email Sharing: Users mentioned that the email sharing aspect of reports could be clearer, suggesting a need for improved instructions or user interface design to make this feature more intuitive.

Attribute Ratings

Reviews

(1-9 of 9)
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Janna Jackson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use FACTS SIS to obtain and retain student information such as phone numbers and addresses as well as authorized pick up information. We also use FACTS SIS to collect medical information, to post grades and send report cards to parents.
  • customer service
  • user experience
  • ease of use
It's well suited for schools of all sizes. It makes data collection and retention very easy. If the school also uses other offerings from FACTS (such as tuition management or grant and aid), it allows parents to use the same log in across the board.
Rachel Piper | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use FACTS Student Information System for all organizational purposes at our school. As a teacher, it is how I record attendance, grades, notes, report cards, getting student information, etc. As an administrator, it is how we set gradebook information, send out parent emails, store important information such as allergies, and plan our school year.
  • Stores gradebook information
  • automatically calculates overall grades
  • Safe space to keep important and private information
  • Difficult to navigate
  • Would benefit from training courses
FACTS Student Information System is excellent for our small school, with only 100 students. As an administrator, there are so many tools (which is a good thing!) but without training, it can become confusing. As a teacher, it is wonderful for all teachers! The gradebook and attendance is extremely user-friendly and I love that it has all necessary information in on place.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use FACTS as our student database for PS-HS. We use it for billing, grades, communications, etc. FACTS organizes all our data into one central location. Also, because our school is separated across several campuses, it's easy to access no matter where you are. We also now use FACTS for all our applications.
  • Allows for easy communication between various groups.
  • Allows for easy billing.
  • Allows for grading and parent access to grades.
  • The new inputting process is a bit complicated.
  • Label creation is sometimes hard to get the info you want on the label.
  • There is no notification when an email does not go through. You'd have to look it up to know.
I think it's good for medium to large schools. I think it would be too much for smaller schools. There is a lot of input required to make it fully usable. This would perhaps not be necessary for a smaller school.
Kevin Ray | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are a small independent private K-12 school that uses FACTS for Student Management and Student Billing. We support anywhere from 750 to 800 families in FACTS and it provides all our student Demographics and allows us to use built-in reports as well as customize reports for many aspects of student management.
  • Allows full student/family information to be placed in student file.
  • Can report from any field of information including custom fields.
  • Creates student schedules and Classroom rosters.
  • Allows parents insight into grades and discipline as well as lesson plans and daily/weekly classroom topics.
  • Really cannot think of anything it does badly.
We base our entire student data on the Student ID that is produced in FACTS. We create user accounts for technology and online textbooks as well as their lunch account, all based on the Student ID. We also can run many different reports using the SID as the data constant and all the other information variables are available as needed to report.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
FACTS is utilized by faculty and staff of the entire K12 school. The software consolidates all aspects of student and family management.
  • Gradebook
  • Family Accounts
  • Enrollment Management
  • Secure Payment Processing
  • Balance Carryover Year to Year
FACTS is a great solution for private schools of all sizes. I worked in a school with approximately 650 students and 110 employees. FACTS eliminates the need for multiple programs.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
FACTS is being used by all the teachers in our school (K-12). We use it as a grade book, a lesson planner, an attendance ledger, and for most of our record keeping. It has been instrumental in getting our entire staff on the same page. It is a drastic improvement over our previous software.
  • Easy to use grade book
  • Simple way to store and access health information, behavior reports, and family contact information.
  • We use FACTS in the residential aspect of our organization.
  • FACTS has a strong grade book application, but I wish it were simpler to go back and forth between adding assignments and adding grades.
  • The email (sharing) aspect of reports could be clearer.
  • The last thing that i have found frustrating about FACTS was how often the name changed. The transition from Renweb to Renweb 1 was atrocious, but that seems to be a struggle of the past.
It is extremely well suited for a school, even for an organization like our school which is both a school and a residential facility. FACTS is diverse enough to meet multiple needs within our multifaceted organization. I don't think that it would as useful in a traditional business setting. It seems best suited for an educational institution.
March 01, 2021

Worth it

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use FACTS SIS as our database program for our infants through high school. It keeps track of all student and family data, allows us to communicate with our constituents, and allows for teacher grade books.
  • Gradebook.
  • Student family Information.
  • Communication.
  • Reports for labels or other needed info.
  • Easier ways to create reports.
  • Better labels of mother and father in certain screens where other family are listed.
  • Allowing attachments in Safari (works in Chrome).
  • Would like alerts when an email does not go through.
I think it works great for schools, especially larger schools. It has a lot of features to keep everyone organized. The grade book is user friendly for parents and can give alerts to parents for whatever settings they choose. It's easy to send emails and texts to families. We also use it for billing.
November 07, 2018

Just the FACTS, ma'am...

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We used FACTS for parent communication regarding grades, performance, behavior, and other student issues. It also allowed us to post fun things such as interactive assignments and projects, photos of class projects, and other materials that parents, students, and stakeholders used regularly. FACTS was helpful to our independent school in keeping international parents and others informed.
  • Student Grade Communication
  • Parent alerts and updates
  • Clear, user-friendly interface
  • It could use more space for uploading classroom media.
  • It could lessen the number of new open windows or frames for various functions that can be done on the same screen.
  • It could incorporate more social-media like tools to make it more native for students and parents.
If you are an independent school seeking a tool that will communicate grades and other performance data well, FACTS will do that, and do it well. It is very smooth and has less "clunky-ness" than competitor products. This software is less appropriate for non-classroom business purposes. I cannot imagine that a tutoring service, for example, would necessarily benefit from its functionality, given that students there are usually handled one-on-one.
Kim Norbeck | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized

We use FACTS across our organization. Our teachers use it for attendance, grade book tasks, database access, and communication. In the office, we use it for admissions, medical records (nurse staff), billing, donors, alumni, scheduling, hot lunch management, student and parent demographic and contact information, and communication. The business problem FACTS addresses for us is the ability to have all student and family information accessible to all members of our organization. The integration of the different functions ensures that the information accessed is always current.


  • Admissions tracking is possible from initial inquiry all the way to enrollment
  • ParentsWeb enables parents to access school information easily from a desktop or phone app
  • FACTS customer service is outstanding. It is easy to either call or chat, and questions are researched and answered fully.
  • It would be helpful to have all student demographic information on one screen as it was in a previous version. The new version is quite a learning curve, but there is support available which is consistently helpful.
FACTS is well suited to a school that has multiple departments needing to access the same information. A change I make in Admissions is then seen by our Business Director, our Registrar, and the teachers. It seems to be most effective when it is used across departments. I can't think of a school scenario where FACTS would be deemed inappropriate. Even a small school would benefit from the ability to have everything in one place for those who interact with students and parents.
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