imeetify vs. Mhelpdesk

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
imeetify
Score 8.0 out of 10
N/A
imeetify is presented as a dynamic yet easy-to-use scheduler that allows users to focus and align day-to-day tasks, and do away with the hassle of multiple emails .
$6.99
per month per user
Mhelpdesk
Score 7.3 out of 10
N/A
Mhelpdesk is a field service software solution that manages field technicians, work orders, employee scheduling, and client billing. By combining and integrating multiple business management tools, Mhelpdesk provides a solution that eliminates double-data entry while giving business owners visibility over their field technicians in real-time.
$49
per month
Pricing
imeetifyMhelpdesk
Editions & Modules
No answers on this topic
mHelpDesk
$169
per month
Offerings
Pricing Offerings
imeetifyMhelpdesk
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
imeetifyMhelpdesk
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All AlternativesView all alternativesView all alternatives
User Ratings
imeetifyMhelpdesk
Likelihood to Recommend
9.0
(1 ratings)
9.0
(5 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(2 ratings)
Usability
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
imeetifyMhelpdesk
Likelihood to Recommend
Leapstripe LLC
It is well suited for external meeting set up where different calendars can easily be synced up making it easy for the clients as well to attend meetings The problem is with the external API that it does not support especially with different collaboration soft wares. Can be better with different operation systems.
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Mhelpdesk
Mhelpdesk is perfect for smaller companies and mid-sized companies I would say. Larger companies may need something a little more advanced for lack of better words or able to handle thousands upon thousands of constant work orders, etc. Smaller companies or companies that are mid-size would benefit from this program the most as it provides the necessary programming to succeed along with its ease of use.
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Pros
Leapstripe LLC
  • Proper sync with all the calendars
  • Available for all the time zones
  • Easy interface
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Mhelpdesk
  • The timer to track the technicians time is wonderful.
  • Integrates well with QuickBooks.
  • The mobile app is great.
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Cons
Leapstripe LLC
  • Home applications
  • Colour palate can be more user friendly
  • Available in different language, especially Japanese.
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Mhelpdesk
  • mHelpDesk lacks in its expansion ability of multiple administrator types. We have executive level, midlevel, and department level administrators in addition to the tech, managers, etc. working directly with the system. It seems we are always about one admin level shy of what we need and are unable to create it.
  • mHelpDesk sometimes has difficulty with its mobile tracking either being accurate as seen by the administrators or in locking up the mobile devices of the techs. It is not a constant issue yet one which occurs often enough to be of note.
  • mHelpDesk doesn't track automatically so our mobile techs can shut that off. While that may be a disciplinary operational issue for us as well, we should be able to lock that setting "on" so our users are tracked which using the app.
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Likelihood to Renew
Leapstripe LLC
No answers on this topic
Mhelpdesk
The staff at Mhelpdesk have been incredible. They are consistently adding new features and are willing to work with us to meet our company's needs
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Usability
Leapstripe LLC
No answers on this topic
Mhelpdesk
It works well for most of what we need. It integrates well w/ quickbooks. We would like to see it integrate w/ outlook.
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Alternatives Considered
Leapstripe LLC
imeetify is easy to use and user-friendly. The interface is super cool and attracts users. Saves a lot of time, less adoption required, easy to sync with all calendars, easy to renew, less confusing. more time saving, and more focus on productivity rather than on operational stuff. The menu is simple and easy to navigate.
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Mhelpdesk
When we first started using Mhelpdesk, RepairShopr was just a blip on our radar and didn't have the feature-set that Mhelpdesk did. RepairShopr looked great, but the Mhelpdesk had a lot more features. Every 6 months or so, I'd check on RepairShopr and it was growing fast and adding new features all the time. After a few years - the difference was night and day so we switched to RepairShopr and it's been a much better fit for our business.
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Return on Investment
Leapstripe LLC
  • Time saving and made KPI achievable easy.
  • Less coordination
  • Feasibility
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Mhelpdesk
  • It has overall been positive
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ScreenShots

imeetify Screenshots

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