Imperva Data Security vs. TrustArc

Compliance to audits and HiTrust certification. It is key in ensuring that our audits are completed in a timely manner with no repeats of data requests and that we also are HiTrust certified at our organization. Personally while the data obfuscation is available I am not sure I would fully trust that the data is completely sanitized if need be. It's not against the Imperva product but more of issue of data being used.

Incentivized

TrustArc is well suited for a small-to-medium sized digital organization that is concerned about its ability to fulfill data privacy requirements. TrustArc offers an API integration to allow users to handle a larger volume of requests, but I don't have personal experience with this feature. It is a requirement that a cross-functional data privacy team be established in your organization to get the most use out of this product.

Incentivized

• Alerts when suspicious activity is detected
• Records all database transactions for analysis
• Determines activities in stored procedures

• Email verification
• Frontend UI
• Flexible configurations
• Easy-to-follow audit trail - each step of the process is clearly defined
• Integrated process flow - all communication back to data subject is handled through TrustArc

Incentivized

• Navigation of the menus can get confusing pretty quickly. Since there are so many, it is extremely easy to get lost. Almost too many options and data.
• Configuring the agents can be very difficult if you are new to it. Having to save after every single change made to an agent during a configuration can be very tedious. Also having to make sure certain options are checked off in two separate places for a single option is very annoying.
• Navigation of the menus is not always intuitive and not very obvious that the option you are looking change is located in that menu.

Incentivized

• Notification schemes - allowing different access levels to be notified when certain processes occur
• Two-factor authentication upon login is a desirable feature not implemented
• Standardized reporting on home dashboard

Incentivized

OneTrust offers a similar product offering to TrustArc. Our organization had a legacy relationship with TrustArc with respect to its online cookie management preference solution. OneTrust product offerings do provide much of the same functionality as TrustArc and is worthy of consideration if you are evaluating vendors in this space.

Incentivized

• Allowed us to meet important compliance requirements.
• When protecting critical data, we can see exactly how it's being used and by whom.
• Licensing costs are very reasonable.
• It takes a fair amount of administration to use properly.

• Allow organization to be compliant with data privacy laws is a requirement in 2021
• Flexible offering allows for control of both digital (cookie) and database record requests
• Sunk cost - organization requires this type of program, TrustArc is an established vendor in this space

Incentivized