Inbenta Chatbots vs. Whatfix
Inbenta Chatbots vs. Whatfix
Product | Rating | Most Used By | Product Summary | Starting Price |
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Inbenta Chatbots | Enterprise companies (1,001+ employees) | According to the vendor, businesses already spend a lot of time and resources creating a strong knowledge base and FAQ section in their database. Inbenta incorporates that information into a chatbot so the user's customers can ask a question and receive the information they need immediately. Companies can now provide their customers with a real-time, 24/7 chat experience directly through their branded web page or social media. With Inbenta's chatbot technology, there's no need for developers… | N/A | |
Whatfix | N/A | Whatfix is a SaaS-based platform that enables businesses to create real-time interactive guides on their application. Whatfix can be integrated with ease across all user touch-points inside any platform across the web and desktop. Whatfix helps businesses with: Simplifying User Onboarding Making Employee Training Quicker and Effective Reducing Customer Support Costs by Making Platforms/Applications Self-serving Whatfix key features and… | N/A |
Inbenta Chatbots | Whatfix | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | Required | Optional | ||||||||||||||
Additional Details | Inbenta is a scalable solution. The vendor charges based on the number of sessions or searches that occur on the user's support site. The vendor also offers free trials with certain partner integrations including Zendesk and Salesforce Desk.com. | All Pricing models are customized and tailor-made according to the customer's requirement. Please contact sales@whatfix.com for more details. | ||||||||||||||
More Pricing Information |
Inbenta Chatbots | Whatfix | |
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Top Pros | ||
Top Cons |
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Inbenta Chatbots | Whatfix | |
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Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | Pendo.io Score 8.2 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Pendo.io Score 8.2 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | WalkMe Score 7.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Inbenta Chatbots | Whatfix | |
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Likelihood to Recommend | 9.5 (2 ratings) | 9.1 (26 ratings) |
Likelihood to Renew | - (0 ratings) | 9.1 (3 ratings) |
Usability | - (0 ratings) | 9.1 (7 ratings) |
Availability | - (0 ratings) | 9.1 (1 ratings) |
Performance | - (0 ratings) | 7.3 (1 ratings) |
Support Rating | - (0 ratings) | 9.1 (8 ratings) |
Online Training | - (0 ratings) | 9.1 (2 ratings) |
Implementation Rating | - (0 ratings) | 9.1 (3 ratings) |
Configurability | - (0 ratings) | 8.2 (2 ratings) |
Ease of integration | - (0 ratings) | 8.2 (1 ratings) |
Product Scalability | - (0 ratings) | 9.1 (1 ratings) |
Vendor post-sale | - (0 ratings) | 9.1 (1 ratings) |
Vendor pre-sale | - (0 ratings) | 8.2 (1 ratings) |
Inbenta Chatbots | Whatfix | |
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Likelihood to Recommend | Inbenta Technologies Inc. | Whatfix |
Pros | Inbenta Technologies Inc. | Whatfix |
Cons | Inbenta Technologies Inc. | Whatfix |
Likelihood to Renew | Inbenta Technologies Inc. No answers on this topic | Whatfix |
Usability | Inbenta Technologies Inc. No answers on this topic | Whatfix |
Performance | Inbenta Technologies Inc. No answers on this topic | Whatfix |
Support Rating | Inbenta Technologies Inc. No answers on this topic | Whatfix |
Online Training | Inbenta Technologies Inc. No answers on this topic | Whatfix |
Implementation Rating | Inbenta Technologies Inc. No answers on this topic | Whatfix |
Alternatives Considered | Inbenta Technologies Inc. | Whatfix |
Return on Investment | Inbenta Technologies Inc. | Whatfix |
ScreenShots | Inbenta Chatbots Screenshots | Whatfix Screenshots |