Inbenta Enterprise Search vs. Klevu, now part of Athos Commerce

If you are looking for an enterprise search platform that offers an easy to use interface and if high performance is not really your priority, then I believe Inbenta Enterprise Search would fit your use case. For most other situations, I would recommend using a tried and tested search platform like Apache Solr.

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I think Klevu is a great solution for brands looking to enhance their website. They have templates that may work for brands that don't have a tech team. Their product offering can also be fully customizable but this would require some development work on the brand end. Overall, would recommend them!

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• Fairly easy to use interface.
• Quick to onboard new users, both in terms of access as well as training.
• The NLP-based semantic search feature is quite impressive.

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• Great customer success team
• Always sharing with us their latest product offering
• Their technical support team is very helpful and willing to hop on calls with us

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• It is a fairly new tool in the market, so not much market feedback exists for this. This made us apprehensive in using it.
• The documentation and online forums are bare minimum.
• Quite buggy when working with multiple sources.

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• I think you definitely need someone technical in house to help assist and customize
• They're pretty stern on pricing

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Apache Solr to Inbenta is like Java to Python. Apache Solr is powerful and handles complex search platforms well. Inbenta, on the other hand, is meant to be easy to use and does not lay too much emphasis on performance. If you are a small or medium business, Inbenta may suit your needs better. However, if you wish to manage a large and complex search platform, Solr is the way to go.

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• Enabled our developers to quickly deploy changes to the search model.
• NLP-powered semantic search feedback provides good actionable insights.

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• Seeing a 2x increase in conversion rate

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