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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Inbenta Enterprise Search

    Score8 out of 10
    Enterprise companies (1,001+ employees)
    Inbenta is a conversational intelligence technology provider headquartered in Sunnyvale. Inbenta Search is a search tool built with the vendor’s Symbolic AI and Natural Language Processing (NLP) that aims to help the user reduce support cost by understanding customers’ questions and quickly delivering the most relevant answers, providing a self-service solution to customer support.N/A

    MongoDB

    Score8.8 out of 10
    N/AMongoDB is an open source document-oriented database system. It is part of the NoSQL family of database systems. Instead of storing data in tables as is done in a "classical" relational database, MongoDB stores structured data as JSON-like documents with dynamic schemas (MongoDB calls the format BSON), making the integration of data in certain types of applications easier and faster.

    $0.10

    million reads

    Pricing
    Inbenta Enterprise SearchMongoDB
    Editions & Modules
    No answers on this topic
    Shared
    $0
    per month
    Serverless
    $0.10million reads
    million reads
    Dedicated
    $57
    per month
    Offerings
    Pricing Offerings
    Inbenta Enterprise SearchMongoDB
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsInbenta is a scalable solution. The vendor charges based on the number of sessions or searches that occur on the user's support site. The vendor also offers free trials with certain partner integrations including Zendesk and Salesforce Desk.com.Fully managed, global cloud database on AWS, Azure, and GCP
    More Pricing Information
    Community Pulse
    Inbenta Enterprise SearchMongoDB
    Considered Both Products
    Inbenta Technologies Inc.
    No answer on this topic
    MongoDB
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    12 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    12 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    12 Answers
    Features
    Inbenta Enterprise SearchMongoDB
    NoSQL Databases
    Comparison of NoSQL Databases features of Inbenta Enterprise Search and MongoDB
    Feature
    Inbenta Enterprise Search
    -
    Ratings
    MongoDB
    10.0
    39 Ratings
    16% above category average
    Performance00 Ratings10.039 Ratings
    Availability00 Ratings10.039 Ratings
    Concurrency00 Ratings10.039 Ratings
    Security00 Ratings10.039 Ratings
    Scalability00 Ratings10.039 Ratings
    Data model flexibility00 Ratings10.039 Ratings
    Deployment model flexibility00 Ratings10.038 Ratings
    Best Alternatives
    Inbenta Enterprise SearchMongoDB
    Small Businesses
    Elasticsearch
    Score8.5 out of 10
    IBM Cloudant
    Score7.4 out of 10
    Medium-sized Companies
    Elasticsearch
    Score8.5 out of 10
    IBM Cloudant
    Score7.4 out of 10
    Enterprises
    Amazon CloudSearch
    Score8.5 out of 10
    IBM Cloudant
    Score7.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Inbenta Enterprise SearchMongoDB
    Likelihood to Recommend
    8.0
    (1 ratings)
    10.0
    (79 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (67 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (15 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.6
    (13 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.4
    (2 ratings)
    User Testimonials
    Inbenta Enterprise SearchMongoDB
    Likelihood to Recommend
    Inbenta Technologies Inc.
    If you are looking for an enterprise search platform that offers an easy to use interface and if high performance is not really your priority, then I believe Inbenta Enterprise Search would fit your use case. For most other situations, I would recommend using a tried and tested search platform like Apache Solr.
    Incentivized
    Read full review
    MongoDB
    If asked by a colleague I would highly recommend MongoDB. MongoDB provides incredible flexibility and is quick and easy to set up. It also provides extensive documentation which is very useful for someone new to the tool. Though I've used it for years and still referenced the docs often. From my experience and the use cases I've worked on, I'd suggest using it anywhere that needs a fast, efficient storage space for non-relational data. If a relational database is needed then another tool would be more apt.
    Incentivized
    Read full review
    Pros
    Inbenta Technologies Inc.
    • Fairly easy to use interface.
    • Quick to onboard new users, both in terms of access as well as training.
    • The NLP-based semantic search feature is quite impressive.
    Incentivized
    Read full review
    MongoDB
    • Being a JSON language optimizes the response time of a query, you can directly build a query logic from the same service
    • You can install a local, database-based environment rather than the non-relational real-time bases such a firebase does not allow, the local environment is paramount since you can work without relying on the internet.
    • Forming collections in Mango is relatively simple, you do not need to know of query to work with it, since it has a simple graphic environment that allows you to manage databases for those who are not experts in console management.
    Incentivized
    Read full review
    Cons
    Inbenta Technologies Inc.
    • It is a fairly new tool in the market, so not much market feedback exists for this. This made us apprehensive in using it.
    • The documentation and online forums are bare minimum.
    • Quite buggy when working with multiple sources.
    Incentivized
    Read full review
    MongoDB
    • An aggregate pipeline can be a bit overwhelming as a newcomer.
    • There's still no real concept of joins with references/foreign keys, although the aggregate framework has a feature that is close.
    • Database management/dev ops can still be time-consuming if rolling your own deployments. (Thankfully there are plenty of providers like Compose or even MongoDB's own Atlas that helps take care of the nitty-gritty.
    Incentivized
    Read full review
    Likelihood to Renew
    Inbenta Technologies Inc.
    No answers on this topic
    MongoDB
    I am looking forward to increasing our SaaS subscriptions such that I get to experience global replica sets, working in reads from secondaries, and what not. Can't wait to be able to exploit some of the power that the "Big Boys" use MongoDB for.
    Incentivized
    Read full review
    Usability
    Inbenta Technologies Inc.
    No answers on this topic
    MongoDB
    NoSQL database systems such as MongoDB lack graphical interfaces by default and therefore to improve usability it is necessary to install third-party applications to see more visually the schemas and stored documents. In addition, these tools also allow us to visualize the commands to be executed for each operation.
    Incentivized
    Read full review
    Support Rating
    Inbenta Technologies Inc.
    No answers on this topic
    MongoDB
    Finding support from local companies can be difficult. There were times when the local company could not find a solution and we reached a solution by getting support globally. If a good local company is found, it will overcome all your problems with its global support.
    Incentivized
    Read full review
    Implementation Rating
    Inbenta Technologies Inc.
    No answers on this topic
    MongoDB
    While the setup and configuration of MongoDB is pretty straight forward, having a vendor that performs automatic backups and scales the cluster automatically is very convenient. If you do not have a system administrator or DBA familiar with MongoDB on hand, it's a very good idea to use a 3rd party vendor that specializes in MongoDB hosting. The value is very well worth it over hosting it yourself since the cost is often reasonable among providers.
    Incentivized
    Read full review
    Alternatives Considered
    Inbenta Technologies Inc.
    Apache Solr to Inbenta is like Java to Python. Apache Solr is powerful and handles complex search platforms well. Inbenta, on the other hand, is meant to be easy to use and does not lay too much emphasis on performance. If you are a small or medium business, Inbenta may suit your needs better. However, if you wish to manage a large and complex search platform, Solr is the way to go.
    Incentivized
    Read full review
    MongoDB
    We have [measured] the speed in reading/write operations in high load and finally select the winner = MongoDBWe have [not] too much data but in case there will be 10 [times] more we need Cassandra. Cassandra's storage engine provides constant-time writes no matter how big your data set grows. For analytics, MongoDB provides a custom map/reduce implementation; Cassandra provides native Hadoop support.
    Read full review
    Return on Investment
    Inbenta Technologies Inc.
    • Enabled our developers to quickly deploy changes to the search model.
    • NLP-powered semantic search feedback provides good actionable insights.
    Incentivized
    Read full review
    MongoDB
    • Open Source w/ reasonable support costs have a direct, positive impact on the ROI (we moved away from large, monolithic, locked in licensing models)
    • You do have to balance the necessary level of HA & DR with the number of servers required to scale up and scale out. Servers cost money - so DR & HR doesn't come for free (even though it's built into the architecture of MongoDB
    Read full review
    ScreenShots

    Inbenta Enterprise Search Screenshots

    Screenshot of Inbenta Search Sample Result

    MongoDB Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot