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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Inbenta Enterprise Search

    Score8 out of 10
    Enterprise companies (1,001+ employees)
    Inbenta is a conversational intelligence technology provider headquartered in Sunnyvale. Inbenta Search is a search tool built with the vendor’s Symbolic AI and Natural Language Processing (NLP) that aims to help the user reduce support cost by understanding customers’ questions and quickly delivering the most relevant answers, providing a self-service solution to customer support.N/A

    Perplexity

    Score8.7 out of 10
    N/APerplexity Enterprise is an enterprise research and knowledge platform that combines web research, internal knowledge search, multiple AI models, and agentic task execution. Employees can use it to find cited information on the public web, ask questions across connected company content, analyze files, conduct multi-step research, and create work products from a governed workspace.

    $20

    per month

    Pricing
    Inbenta Enterprise SearchPerplexity
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Inbenta Enterprise SearchPerplexity
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsInbenta is a scalable solution. The vendor charges based on the number of sessions or searches that occur on the user's support site. The vendor also offers free trials with certain partner integrations including Zendesk and Salesforce Desk.com.—
    More Pricing Information
    Community Pulse
    Inbenta Enterprise SearchPerplexity
    Considered Both Products
    Inbenta Technologies Inc.
    No answer on this topic
    Perplexity AI, Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    86%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    6 Answers
    Best Alternatives
    Inbenta Enterprise SearchPerplexity
    Small Businesses
    Elasticsearch
    Score8.5 out of 10
    Elasticsearch
    Score8.5 out of 10
    Medium-sized Companies
    Elasticsearch
    Score8.5 out of 10
    Elasticsearch
    Score8.5 out of 10
    Enterprises
    Amazon CloudSearch
    Score8.5 out of 10
    Amazon CloudSearch
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Inbenta Enterprise SearchPerplexity
    Likelihood to Recommend
    8.0
    (1 ratings)
    9.0
    (7 ratings)
    Usability
    -
    (0 ratings)
    8.5
    (7 ratings)
    User Testimonials
    Inbenta Enterprise SearchPerplexity
    Likelihood to Recommend
    Inbenta Technologies Inc.
    If you are looking for an enterprise search platform that offers an easy to use interface and if high performance is not really your priority, then I believe Inbenta Enterprise Search would fit your use case. For most other situations, I would recommend using a tried and tested search platform like Apache Solr.
    Incentivized
    Read full review
    Perplexity AI, Inc.
    Perplexity is helpful when you want auto-code generation for day-to-day problem scenarios such as Powershell script to accomplish a task, Code to invoke a REST API, Class generation from JSON/XML data, etc. It is also helpful when you want to correct or optimize code that you have self-written. Perplexity might not be best suited for scenarios when you need 100% accuracy without your self-verification of correctness.
    Incentivized
    Read full review
    Pros
    Inbenta Technologies Inc.
    • Fairly easy to use interface.
    • Quick to onboard new users, both in terms of access as well as training.
    • The NLP-based semantic search feature is quite impressive.
    Incentivized
    Read full review
    Perplexity AI, Inc.
    • Research the company that my prospects work for.
    • Research background on my prospects.
    • Combine those two and come up with about one page on how to approach them based on the space (persona) I created.
    Incentivized
    Read full review
    Cons
    Inbenta Technologies Inc.
    • It is a fairly new tool in the market, so not much market feedback exists for this. This made us apprehensive in using it.
    • The documentation and online forums are bare minimum.
    • Quite buggy when working with multiple sources.
    Incentivized
    Read full review
    Perplexity AI, Inc.
    • Image generation is not upto mark
    • Data analysis for excel is way off
    • Getting insights on data not available online is hard
    • Need to embed like copilot in assisting day to day activities
    Incentivized
    Read full review
    Usability
    Inbenta Technologies Inc.
    No answers on this topic
    Perplexity AI, Inc.
    It's great, but doesn't necessarily feel like it adds enough value over using CoPilot, ChatGPT, or whichever generative AI tool your business already uses. Time will tell if this model continues to be developed, and whether it remains competitive with the other big models out in the industry, and innovating features and integrating more use cases fast.
    Incentivized
    Read full review
    Alternatives Considered
    Inbenta Technologies Inc.
    Apache Solr to Inbenta is like Java to Python. Apache Solr is powerful and handles complex search platforms well. Inbenta, on the other hand, is meant to be easy to use and does not lay too much emphasis on performance. If you are a small or medium business, Inbenta may suit your needs better. However, if you wish to manage a large and complex search platform, Solr is the way to go.
    Incentivized
    Read full review
    Perplexity AI, Inc.
    I use all three at present, Perplexity IS outstanding when It comes to researching, like a search engine on steroids. If you need programming skills Claude or Chatgpt seem better suited for the task. What I normally do in a project IS use all three in order to arrive at a more insightful outcome. The BEST of all world.
    Read full review
    Return on Investment
    Inbenta Technologies Inc.
    • Enabled our developers to quickly deploy changes to the search model.
    • NLP-powered semantic search feedback provides good actionable insights.
    Incentivized
    Read full review
    Perplexity AI, Inc.
    • Increases efficiency
    • Saves costs (e.g. for creation of creative content)
    • Frees up time that can be used for other productive actions
    Incentivized
    Read full review
    ScreenShots

    Inbenta Enterprise Search Screenshots

    Screenshot of Inbenta Search Sample Result