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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Brassring

    Score7.2 out of 10
    N/ABrassring, formerly from IBM and part of the Kenexa Talent Acquisition Suite, and now sold by Infinite Computer Solutions, is an enterprise grade ATS and onboarding solution. It allows companies to find the right talent, track and manage candidates, and use candidate data to spot trends within the applicant pool.N/A

    NMI Merchant Central

    Score8.8 out of 10
    N/ANMI Merchant Central, formerly IRIS CRM, is a payments-focused Customer Relationship Management (CRM) platform for independent sales organizations, banks, payment facilitators, and software providers. It manages the merchant lifecycle from prospecting and onboarding through underwriting, boarding, support, residuals, reporting, and portfolio management.N/A
    Pricing
    BrassringNMI Merchant Central
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    BrassringNMI Merchant Central
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    BrassringNMI Merchant Central
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Brassring and NMI Merchant Central
    Feature
    Brassring
    7.5
    11 Ratings
    5% below category average
    NMI Merchant Central
    -
    Ratings
    Job Requisition Management7.711 Ratings00 Ratings
    Company Website Posting7.410 Ratings00 Ratings
    Publish to Social Media7.710 Ratings00 Ratings
    Job Search Site Posting7.711 Ratings00 Ratings
    Customized Application Form7.111 Ratings00 Ratings
    Resume Management7.410 Ratings00 Ratings
    Duplicate Candidate Prevention7.110 Ratings00 Ratings
    Candidate Search8.310 Ratings00 Ratings
    Applicant Tracking8.310 Ratings00 Ratings
    Collaboration7.18 Ratings00 Ratings
    Task Creation and Delegation7.46 Ratings00 Ratings
    Email Templates7.710 Ratings00 Ratings
    User Permissions7.49 Ratings00 Ratings
    Notifications and Alerts7.710 Ratings00 Ratings
    Reporting7.110 Ratings00 Ratings
    Best Alternatives
    BrassringNMI Merchant Central
    Small Businesses
    Crelate
    Score9.1 out of 10
    No answers on this topic
    Medium-sized Companies
    CareerSiteBuilder
    Score10 out of 10
    No answers on this topic
    Enterprises
    JobDiva
    Score8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BrassringNMI Merchant Central
    Likelihood to Recommend
    8.3
    (30 ratings)
    9.0
    (3 ratings)
    Likelihood to Renew
    6.0
    (12 ratings)
    -
    (0 ratings)
    Usability
    7.0
    (3 ratings)
    9.0
    (1 ratings)
    Performance
    5.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    1.8
    (2 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    2.6
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    BrassringNMI Merchant Central
    Likelihood to Recommend
    Infinite Computer Solutions, Inc
    Kenexa is is well suited for any organization that has more than 3000 employees globally. I would not recommend this to startups or a growing organization with less than 3000 employees. But once you cross this number, Kenexa becomes useful and is a brilliant tool for global operations - recruiting. I would recommend this tool to any organization that has offices in many countries/geographies as well.
    Incentivized
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    Network Merchants, LLC (NMI)
    It’s been 2 years since IRIS CRM is supporting me by supporting my business and I have seen enormous progress in my business so far which is a really good sign and is enough for me to be satisfied with it. According to me and as I have observed it is fully loaded with many useful tools that can help in uplifting a business. Removes the manual cycle from me entering every people's hours exclusively. We really evaluated Bullhorn cover and tab it was not awful by any means.
    Incentivized
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    Pros
    Infinite Computer Solutions, Inc
    • Kenexa allows Boolean key word search within a particular requisition so it makes sifting through a high number of applicants manageable and effective
    • Kenexa can be tailored to meet individual business needs. During the time we’ve had Kenexa here I’ve used it in support of a few different business segments and for each the way the system was used to “position” candidate statuses have varied based on the individual need of the business. One example is when interviewing a high volume of applicants internationally, we were able to send qualified applicants through to the “event manager” and it would enable the candidate to select his/her interview date/time based on previously submitted options inputted by our Kenexa users.
    • Kenexa allows one to customize and score questions for each open requisition that applicants complete as they apply. The system then sorts applicants according to the score of candidate answers allowing for easy sorting of top qualified candidates.
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    Network Merchants, LLC (NMI)
    • the new clients can be onboarded within minutes and this stands out among other competitive applications
    • has ROI calculator within the website making it hassle free
    • Shows up risk flags of clients with special monitorX
    Incentivized
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    Cons
    Infinite Computer Solutions, Inc
    • BrassRing's application system for candidates is prone to freezing and crashing in the middle of the application causing potential candidates to lose all progress. I filled out the application myself and witnessed these issues first hand, on top of several complaints I received via phone and email from candidates attempting to apply via the BrassRing service. Also, the Parsing system within the application is not capable of pulling any meaningful information out of text documents.
    • Each user must be added to each job in order for that job, and the candidates in it, to show up in relevant searches. This becomes a problem when a new team member joins the account and needs access to all of the previous openings just so that they can find candidates already in the system. The account I was working on involved literally hundreds of new openings a month, meaning that any movement of personnel on or off the account would mean having to update potentially thousands of old positions just to allow them to be able to mine the ATS for candidates. I don't see any particular reason why someone with access to the system should have to be given access to each individual job. If a particular position needs to be kept confidential for whatever reason then that individual position should be able to be set to only show to authorized recruiters. The rest of the positions should automatically be searchable by anyone with appropriate access to the ATS to allow for basic level candidate mining and movement.
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    Network Merchants, LLC (NMI)
    • Some minor design issues in the record communication interface. For example, replying to an existing email thread within the record set does not capture the entire communication or signatures.
    • Workflow customization is not easy for all users and can require some coding skills on the back end.
    • Linking forms from external websites is one feature that isn't very intuitive. Some leads are better inputted manually.
    Incentivized
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    Likelihood to Renew
    Infinite Computer Solutions, Inc
    I am confident that the Kenexa product will continue to evolve to meet the needs of our business in an ever changing work environment. The affiliation with IBM also plays a factor as we have a long standing successful relationship with IBM products. We will be looking to integrate other Kenexa products in the near future to streamline our HR processes.
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    Network Merchants, LLC (NMI)
    No answers on this topic
    Usability
    Infinite Computer Solutions, Inc
    I feel like I am pretty decent with computers and systems. It was fairly easy to use it after about a week or two . But I have seen people struggle with it as well as some people not use it at all. It can be slow at times and not work at times. But Its a fine system.
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    Network Merchants, LLC (NMI)
    It is a wonderful software with an automated messaging service. It has helped us in having a better knowledge of our customer’s needs, preferences, and habits, and by knowing all these we have improved our business. Security is my basic concern and the fact that it has a disabled human element from the business equation are the things that I don’t really like in it.
    Incentivized
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    Performance
    Infinite Computer Solutions, Inc
    Just slow for what we are doing here
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    Network Merchants, LLC (NMI)
    No answers on this topic
    Support Rating
    Infinite Computer Solutions, Inc
    It is a very basic system. It may be OK for entry level positions only. The practice of removing CVs while the recruitment process is ON is disturbing and there is no one to explain or to inform why it is being done. Even a routine mail is not sent to the client/consultant. I am surprised how this system is continuing without too many complaints.
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    Network Merchants, LLC (NMI)
    It has enabled us to keep a record of the demographics of our clients and eventually we can develop a better understanding of our clients that will lead us to uplift our business. With its amazing sales tool, we have developed a strong relationship with our clients, and helped us in creating a good brand image. We really adore the convenience of managing and reporting data. It is quite easy to handle and all our business is depended on it and it helped us in gaining more loyal customers.
    Incentivized
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    Implementation Rating
    Infinite Computer Solutions, Inc
    We purchased an out of the box solution and that worked well for us.
    Incentivized
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    Network Merchants, LLC (NMI)
    No answers on this topic
    Alternatives Considered
    Infinite Computer Solutions, Inc
    SF ATS was not available at the time and Taleo was thought to be too expensive. In retrospect, given the amount of customization and leveraging of other vendor technology for things like analytics I suspect any cost advantage we realized evaporated
    Incentivized
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    Network Merchants, LLC (NMI)
    The one thing I loved about the agreement express over AuditGenius was the organization of loans to be audited, it is very organised as per the client and his portfolio and shows up flags while the AuditGenius has the list and seems very odd. But also in customer usage, I found many of my business partners using agreement express for the quick onboarding and also for ROI which indeed gave me a strong feeling about the application.
    Incentivized
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    Return on Investment
    Infinite Computer Solutions, Inc
    • Kenexa has assisted us in identifying top talent within our target market of applicants.
    • Kenexa may exclude potentially good associates that don't test well.
    • Kenexa clearly defines specific categories and general notes for training, development, & coaching of associates on areas of opportunity.
    Incentivized
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    Network Merchants, LLC (NMI)
    • The cost is a bit higher than other options (~$1300/mo), which can be seen as a negative in an absolute sense.
    • The improvement in workflow management has been significant, and has saved at least 50 man-hours per week across our organization.
    • Accurate rolling sales data reporting has been critical in defining quality metrics. This benefit is more indirect, but it has allowed us to better respond to changes in customer complaint trending.
    Incentivized
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