Hiring through Kenexa
December 03, 2018
Hiring through Kenexa
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Kenexa
Kenexa is used across the organization globally for recruiting and recruiting operations. Its used for candidates applying to various roles, scheduling interviews, acts as a single database for feedback for interviews, making offers to candidates and storing important data like Visa, work permits, passport soft copy, compliance and any work / country specific regulations. It also acts as a triggering tool for sending mass communications, emails and information about the role and organization.
- Applications on Kenexa - this I believe is the best strength of Kenexa. It is very easy to segregate candidates based on the skill set, role, country, level, etc., hence being the single source for all information.
- Feedback Forms - As soon as the interviews are done, the tool allows us to send feedback forms with a detailed feedback (up to 4000 words). This allows a detailed documentation of every interview, enabling the organization to make the best possible hires.
- CRM like features - like any CRM (customer relationship management) tool, Kenexa allows you to be very personalized with every person you are interacting with. The emails directly go to the inbox of the candidates and are personalized as well (with first names, role, and phone numbers).
- API's - I believe this is one area where Kenexa lags, the ability to talk to other systems. This tool is impossible to integrate with lots of other tools, requring human involvement and manual intervention.
- Search - Searching is not an easy task. It requires a lot of time and effort to search basic data. But due credit to IBM, they have improved on this a lot. But still the system requires more optimization.
- Openness - Kenexa is a user defined system. It functions only in one described way. There is no way to reduce time, or have an alternate way. This is sometime irritating.
- I believe it has a positive impact. The work gets segregated easily and speaking from operations point of view - its great to have everything in its place.
- The interface of the software is easy and workflow is great.
- The only negative impact is the software is not talking to other software - It's difficult to integrate it with other tools
The primary reason of still going with Kenexa is because we have been using it for quite some time now. And considering it is used by more than 30 countries, it makes the training and communication about Kenexa easy. Also purchasing this license for a longer period (3, 5 years) makes it very cost effective as well.