Infor Customer Experience Suite vs. Verint Knowledge Management
Infor Customer Experience Suite vs. Verint Knowledge Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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Infor Customer Experience Suite | N/A | The Infor Customer Experience Suite (CX Suite) bundles Infor CRM and CPQ, as well as the Infor MRM, Omni-Channel Campaign Management, and the Infor Interaction Advisor, with other capabilities such as contract management, sales intelligence, and Infor Rhythm BtoB. | N/A | |
Verint Knowledge Management | N/A | Verint Knowledge Management aim to help agents find and share the information needed to answer both customer inquiries and questions they may have themselves. The solution helps ensure the answers agents access are consistent, up to date, and easily accessible. | N/A |
Infor Customer Experience Suite | Verint Knowledge Management | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Infor Customer Experience Suite | Verint Knowledge Management | |
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Top Pros | ||
Top Cons |
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Infor Customer Experience Suite | Verint Knowledge Management | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Notion Score 8.8 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | Tridion Score 9.0 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Tridion Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Infor Customer Experience Suite | Verint Knowledge Management | |
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Likelihood to Recommend | 9.0 (2 ratings) | 8.4 (19 ratings) |
Likelihood to Renew | - (0 ratings) | 8.2 (2 ratings) |
Usability | - (0 ratings) | 9.1 (1 ratings) |
Support Rating | - (0 ratings) | 9.1 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.1 (1 ratings) |
Infor Customer Experience Suite | Verint Knowledge Management | |
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Likelihood to Recommend | Infor | Verint |
Pros | Infor | Verint |
Cons | Infor | Verint |
Likelihood to Renew | Infor No answers on this topic | Verint |
Usability | Infor No answers on this topic | Verint |
Support Rating | Infor No answers on this topic | Verint |
Implementation Rating | Infor No answers on this topic | Verint |
Alternatives Considered | Infor No answers on this topic | Verint |
Return on Investment | Infor | Verint |
ScreenShots | Verint Knowledge Management Screenshots |