Infor Human Resources vs. ServiceNow HR Service Delivery

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Infor Human Resources
Score 7.3 out of 10
N/A
Infor Human Resources cloud-based human capital management software solutions replaces complex processes, workflows, and systems with sophisticated, yet intuitive technology, allowing HR professionals to deliver streamlined workforce processes. The suite evolves from Infor's acquisition Lawson Software in 2011. The platform also includes a learning management product acquired Called Certpoint, acquired in 2013.N/A
ServiceNow HR Service Delivery
Score 8.2 out of 10
N/A
ServiceNow HR Service Delivery contains a full HRSD suite of applications, supporting HR case management, HR document retention, enterprise onboarding and transition support, and also employee self-service with intelligence agent.N/A
Pricing
Infor Human ResourcesServiceNow HR Service Delivery
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Infor Human ResourcesServiceNow HR Service Delivery
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Infor Human ResourcesServiceNow HR Service Delivery
Top Pros
Top Cons
Features
Infor Human ResourcesServiceNow HR Service Delivery
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Infor Human Resources
9.4
1 Ratings
18% above category average
ServiceNow HR Service Delivery
-
Ratings
Employee demographic data10.01 Ratings00 Ratings
Employment history9.01 Ratings00 Ratings
Job profiles and administration9.01 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.9.01 Ratings00 Ratings
Organizational charting10.01 Ratings00 Ratings
Organization and location management10.01 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)9.01 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Infor Human Resources
9.4
1 Ratings
16% above category average
ServiceNow HR Service Delivery
-
Ratings
Pay calculation9.01 Ratings00 Ratings
Support for external payroll vendors9.01 Ratings00 Ratings
Off-cycle/On-Demand payment9.01 Ratings00 Ratings
Benefit plan administration10.01 Ratings00 Ratings
Direct deposit files9.01 Ratings00 Ratings
Salary revision and increment management10.01 Ratings00 Ratings
Reimbursement management10.01 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Infor Human Resources
10.0
1 Ratings
21% above category average
ServiceNow HR Service Delivery
-
Ratings
Approval workflow10.01 Ratings00 Ratings
Balance details10.01 Ratings00 Ratings
Annual carry-forward and encashment10.01 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Infor Human Resources
9.8
1 Ratings
19% above category average
ServiceNow HR Service Delivery
-
Ratings
View and generate pay and benefit information10.01 Ratings00 Ratings
Update personal information10.01 Ratings00 Ratings
View company policy documentation10.01 Ratings00 Ratings
Employee recognition10.01 Ratings00 Ratings
View job history9.01 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Infor Human Resources
9.0
1 Ratings
15% above category average
ServiceNow HR Service Delivery
-
Ratings
Tracking of all physical assets9.01 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Infor Human Resources
9.7
1 Ratings
24% above category average
ServiceNow HR Service Delivery
-
Ratings
Report builder9.01 Ratings00 Ratings
Pre-built reports10.01 Ratings00 Ratings
Ability to combine HR data with external data10.01 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Infor Human Resources
9.0
1 Ratings
12% above category average
ServiceNow HR Service Delivery
-
Ratings
New hire portal9.01 Ratings00 Ratings
Manager tracking tools9.01 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Infor Human Resources
9.3
1 Ratings
13% above category average
ServiceNow HR Service Delivery
-
Ratings
Corporate goal setting9.01 Ratings00 Ratings
Individual goal setting10.01 Ratings00 Ratings
Line-of sight-visibility9.01 Ratings00 Ratings
Performance tracking9.01 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Infor Human Resources
10.0
1 Ratings
23% above category average
ServiceNow HR Service Delivery
-
Ratings
Performance plans10.01 Ratings00 Ratings
Performance improvement plans10.01 Ratings00 Ratings
Review status tracking10.01 Ratings00 Ratings
Review reminders10.01 Ratings00 Ratings
Multiple review frequency10.01 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Infor Human Resources
9.5
1 Ratings
19% above category average
ServiceNow HR Service Delivery
-
Ratings
Create succession plans/pools9.01 Ratings00 Ratings
Candidate ranking10.01 Ratings00 Ratings
Candidate search10.01 Ratings00 Ratings
Candidate development9.01 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Infor Human Resources
9.0
2 Ratings
15% above category average
ServiceNow HR Service Delivery
-
Ratings
Job Requisition Management9.01 Ratings00 Ratings
Company Website Posting9.01 Ratings00 Ratings
Publish to Social Media9.01 Ratings00 Ratings
Job Search Site Posting10.01 Ratings00 Ratings
Duplicate Candidate Prevention10.01 Ratings00 Ratings
Applicant Tracking10.01 Ratings00 Ratings
Notifications and Alerts10.01 Ratings00 Ratings
Best Alternatives
Infor Human ResourcesServiceNow HR Service Delivery
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10

No answers on this topic

Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
greytHR
greytHR
Score 8.2 out of 10
Enterprises
Vibe HCM
Vibe HCM
Score 4.4 out of 10
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Infor Human ResourcesServiceNow HR Service Delivery
Likelihood to Recommend
10.0
(2 ratings)
9.2
(3 ratings)
User Testimonials
Infor Human ResourcesServiceNow HR Service Delivery
Likelihood to Recommend
Infor
It is a software that I faithfully recommend to HR managers, as it generates productivity for employees, the data recording is accurate, from the entry to the exit of the workers, the payroll management is excellent, it is a software-based on the cloud, generates productivity and the information recorded by the system is true, employees are motivated to be better because this system records their data.
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ServiceNow
The service request management function is excellent, but the system misses a bit in the UI (user interface) issue, which ends up being somewhat complex. So I believe there could be a tab on the platform with video tutorials to help with the experience, I don't know if it has, and if it does, it could have easier access so that all users know what it has and how to see it.
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Pros
Infor
  • Purchase Orders
  • Goods Receiving Notes
  • Research
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ServiceNow
  • Open IT tickets in a practical way.
  • Customer service with fast support.
  • Low cost.
Read full review
Cons
Infor
  • The only flaw we've found in Infor HCM is how slow the tech support is, they're not really fast when we need help.
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ServiceNow
  • The tool is sometimes slow.
  • I believe that the issue of inactivity can be improved, we need to re-log in if we don't use the tool for a long time.
  • Add more languages ​​to the tool.
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Return on Investment
Infor
  • Infor HCM is accessible software, it generates productivity, boosts individual effort, records data automatically and with accurate information, it really is a necessary software to evaluate the performance of employees and generate productivity among them.
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ServiceNow
  • It frees your time and makes you more productive every day
  • It enables you to rapidly find and eliminate all the unnecessary things
  • It permits you to analyze more robust collections of info
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ScreenShots