Gustavo Alves

Gustavo Alves
Member for 3 years
16 ratings & reviews completed
Average rating:  
Reputation: 399
TitleNOC Analyst
Job TypeAnalyst
DepartmentCustomer Service
Company2RP Net
IndustryComputer & Network Security
Size1001-5000 employees

Expertise

ProductExperienceLevel of Expertise
NICE CXone
Adobe PhotoShop
1 year
Elevate by LinkedIn
2 years
Sociabble
1 year
WorkBright
1 year
RippleMatch
1 year
ServiceNow HR Service Delivery
1 year
Eightfold AI
1 year
Cisco Unified Contact Center
1 year
Avature ATS
1 year
Avature CRM
1 year
KloudLearn
1 year
Microsoft Visual Studio
1 year
Adobe Illustrator CC
1 year
Avaya Experience Platform
1 year
Aspect Unified IP
1 year
Microsoft Dynamics 365
2 years
Intermediate
Microsoft Power BI
1 year
Novice
Figma
1 year
GitHub
1 year
Competent
Microsoft Visual Studio Code
1 year
Competent
Heroku Platform
1 year
Novice
MongoDB
1 year
Novice
Vercel
1 year
Novice
Wix
2 years
Limited
Cresta
360Learning
Amazon Aurora

Badges

Pundit- Call Recording
Pundit- Call Center Workforce Optimization
Pundit- VoIP
Pundit- Sales Dialer
Pundit- Contact Center
Pundit- Employee Advocacy
Pundit- Internal Communications
Pundit- HR Service Delivery
Pundit- Employee Onboarding
Pundit- Talent Intelligence
Pundit- Case Management
Pundit- Knowledge Management
Informed
Pundit- Applicant Tracking
Pundit- Recruitment Agency
Pundit- Corporate Learning Management