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Informatica Customer 360 for Salesforce vs. Informatica MDM & 360 Applications vs. Kalido

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Informatica Customer 360 for Salesforce

    Score8.7 out of 10
    N/AInformatica Customer 360 for Salesforce available on the Salesforce AppExchange, is used to automate data cleansing, consolidation, mastering, and hierarchy management within Salesforce for high-touch, highly tailored services.

    $875

    per month 1000 consolidated records monthly

    Informatica MDM & 360 Applications

    Score5.4 out of 10
    N/AInformatica MDM is an enterprise master data management solution that competes directly with IBM's InfoSphere and Oracle's Siebel UCM product.Informatica MDM and the company's 360 applications present a multidomain solution with flexibility to support any master data domain and relationship—whether on-premises, in the cloud, or both.N/A

    Kalido

    Score2.7 out of 10
    N/ANow from insightsoftware, Kalido is a comprehensive master data management (MDM) software and dynamic information warehouse (DIW) solution that provides enterprises with tools to model, define, and manage their business data.N/A
    Pricing
    Informatica Customer 360 for SalesforceInformatica MDM & 360 ApplicationsKalido
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Informatica Customer 360 for SalesforceInformatica MDM & 360 ApplicationsKalido
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Informatica Customer 360 for SalesforceInformatica MDM & 360 ApplicationsKalido
    Considered Multiple Products
    Informatica
    No answer on this topic
    Informatica
    Chose Informatica MDM & 360 Applications
    Informatica Cloud MDM was not available at the time of implementation. It has a direct connection with Salesforce, but as far as I can determine it is a solution that only addresses Salesforce and does not enable the sourcing of data from multiple external systems. Flat file …
    Incentivized
    Insightsoftware, Inc
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    88%
    Would buy again
    14 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    93%
    Delivers good value for the price
    14 Answers
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    94%
    Happy with the feature set
    15 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    87%
    Lived up to sales and marketing promises
    13 Answers
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    79%
    Implementation went as expected
    11 Answers
    No answers on this topic
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    Score5.4 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Informatica Customer 360 for SalesforceInformatica MDM & 360 ApplicationsKalido
    Likelihood to Recommend
    -
    (0 ratings)
    9.0
    (20 ratings)
    7.0
    (1 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    -
    (0 ratings)
    8.0
    (1 ratings)
    Data Sources
    -
    (0 ratings)
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    Informatica Customer 360 for SalesforceInformatica MDM & 360 ApplicationsKalido
    Likelihood to Recommend
    Informatica
    No answers on this topic
    Informatica
    It is a robust software with great management and data model. It can be difficult to learn how to use and deploy the first time but the mapping and features work very well and have optimized our productivity and cost savings. We can customize reports, create rules and integrate with other applications. Overall I recommend it.
    Incentivized
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    Insightsoftware, Inc
    Suitability depends on your business model.
    Incentivized
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    Pros
    Informatica
    No answers on this topic
    Informatica
    • This program raises us to a professional level where we have better versatility to control all the media of my work and have a correct response for each scenario.
    • It is essential to be right about the destination and development of my data, Informatica MDM is here to simplify all these processes for its users.
    Incentivized
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    Insightsoftware, Inc
    • Kalido has developed a data security and privacy manual for its personnel that is easy to understand and that provides direct guidance with respect to security requirements, including requirements related to support services to Kalido customers.
    • Flexible master data modeling
    • Kalido clearly establishes in its policy documents that Customer Database Information (CDI) is confidential information that must beprotected, and sets forth specific requirements for handling of CDI including encryption during electronic transmission and storage, as well as other controls.
    Incentivized
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    Cons
    Informatica
    No answers on this topic
    Informatica
    • It is unfortunate how this program has a couple of limitations in terms of insertions; it does not have the ability to agglomerate and archive the data in real-time by groups.
    • To have automation functions, the program is very limited in performing one task at a time, compared to other systems that perform functions simultaneously.
    Incentivized
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    Insightsoftware, Inc
    • Multiple rows, linked by pointers that makes data difficult to read. Could be structured in columns in a table.
    • Kalido indicated in its survey response that it does not formally employ a standard configuration for its workstation builds, and/or it does not periodically review systems for deviations from the standard configuration. The Kalido DSP Manual indicates that Kalido does use a system security agent to maintain patches and anti-malware defense.
    Incentivized
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    Likelihood to Renew
    Informatica
    No answers on this topic
    Informatica
    Supporting well in managing our huge customer base and managing the customer hierarchies well aligned with transactional processes
    Incentivized
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    Insightsoftware, Inc
    No answers on this topic
    Usability
    Informatica
    No answers on this topic
    Informatica
    Strong Customer MDM capabilities for de-duplication, merging, golden record, exposing customer master data. Strong Integration capabilities
    Incentivized
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    Insightsoftware, Inc
    No answers on this topic
    Support Rating
    Informatica
    No answers on this topic
    Informatica
    I'm not sure since I never used support. My colleagues never had any issues with it, therefore my rating would be an 8 with a certain range of uncertainty.
    Read full review
    Insightsoftware, Inc
    No answers on this topic
    Implementation Rating
    Informatica
    No answers on this topic
    Informatica
    The integrator did a fair job and even though Business Change Management was complex, it was well concluded on time
    Incentivized
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    Insightsoftware, Inc
    No answers on this topic
    Alternatives Considered
    Informatica
    No answers on this topic
    Informatica
    Informatica MDM has proven it's worth in the organization by driving the revenue growth. It saves our lot of time by filtering out duplicate values and helps in solving critical business problems. It is very helpful when we deal with a lot of data. Apart from this we can populate data on various third party integration which is most useful case
    Incentivized
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    Insightsoftware, Inc
    No answers on this topic
    Return on Investment
    Informatica
    No answers on this topic
    Informatica
    • I cannot speak to this for 2 reasons. 1. I am not privy to the financials associated with this implementation or the previous one. 2. We have not hit our 'go-live' for this implementation yet to compare it's performance to our previous solution.
    Incentivized
    Read full review
    Insightsoftware, Inc
    No answers on this topic
    ScreenShots