Likelihood to Recommend Informatica MDM is a complete MDM solution, from ingestion to data exposition. This tool helps us in gathering customer data, and also it makes it possible for us to support our customers relationships and build customer-related strategies to improve their experience which helps to drive sales geometry and growth and customers satisfaction. On the other hand of price is relatively competitive.
Read full review If you're looking for a tool to be able to syndicate singular products to other platforms, Salsify does well. Where it falls down a bit is when you're creating kits or bundles and trying to pass that data along to other applications. Overall, it's the best syndication platform we've found in the market.
Read full review Pros This program raises us to a professional level where we have better versatility to control all the media of my work and have a correct response for each scenario. It is essential to be right about the destination and development of my data, Informatica MDM is here to simplify all these processes for its users. Read full review The customer service is AMAZING! They walked us through everything step by step... multiple times. They are also working with us on how to identify our goals. The platform is extremely user friendly. Read full review Cons It is unfortunate how this program has a couple of limitations in terms of insertions; it does not have the ability to agglomerate and archive the data in real-time by groups. To have automation functions, the program is very limited in performing one task at a time, compared to other systems that perform functions simultaneously. Read full review A better GUI interface Better support as at times it takes a while to hear back from them More user training have better efficiency on using the software Read full review Likelihood to Renew Supporting well in managing our huge customer base and managing the customer hierarchies well aligned with transactional processes
Read full review The team is very helpful and the product is very useful to us.
Read full review Usability Strong Customer MDM capabilities for de-duplication, merging, golden record, exposing customer master data. Strong Integration capabilities
Read full review I am only giving it a 9 because they are working on streamlining the uploading process to make things easier on our end - once this is complete I would most likely give it a 10!
Read full review Support Rating I'm not sure since I never used support. My colleagues never had any issues with it, therefore my rating would be an 8 with a certain range of uncertainty.
Read full review The team is extremely friendly and helpful. They came in for an in-house training and schedule calls to walk us through new features, etc.
Read full review Implementation Rating The integrator did a fair job and even though Business Change Management was complex, it was well concluded on time
Read full review The team at Salsify is the best to work with!!!
Read full review Alternatives Considered Informatica MDM has proven it's worth in the organization by driving the revenue growth. It saves our lot of time by filtering out duplicate values and helps in solving critical business problems. It is very helpful when we deal with a lot of data. Apart from this we can populate data on various third party integration which is most useful case
Read full review I was not directly involved in the purchase decision process to acquire Salsify as we started using it after it, but I can tell the Team decided on Salsify for a number of solid reasons including functionalities, price, integration options, and usability. Otherwise, we would have kept the older tool or decided on a different provider. Salsify took the lead as the ideal solution for us earlier this year.
Read full review Return on Investment I cannot speak to this for 2 reasons. 1. I am not privy to the financials associated with this implementation or the previous one. 2. We have not hit our 'go-live' for this implementation yet to compare it's performance to our previous solution. Read full review Increased the productivity of the publish process. 5x products are published per partner in the same time it took earlier. Product information like pricing and images can be downloaded in a click. Read full review ScreenShots