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Informatica MDM & 360 Applications vs. Sitecore Search

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Informatica MDM & 360 Applications

    Score5.5 out of 10
    N/AInformatica MDM is an enterprise master data management solution that competes directly with IBM's InfoSphere and Oracle's Siebel UCM product.Informatica MDM and the company's 360 applications present a multidomain solution with flexibility to support any master data domain and relationship—whether on-premises, in the cloud, or both.N/A

    Sitecore Search

    Score9 out of 10
    N/ASitecore Search (or Sitecore Discover, formerly Reflektion), is a customer centric personalization platform that optimizes customer experiences on an individual basis in real time.N/A
    Pricing
    Informatica MDM & 360 ApplicationsSitecore Search
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Informatica MDM & 360 ApplicationsSitecore Search
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Informatica MDM & 360 ApplicationsSitecore Search
    Considered Both Products
    Informatica
    No answer on this topic
    Sitecore
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    14 Answers
    No answers on this topic
    Delivers good value for the price
    93%
    Delivers good value for the price
    14 Answers
    No answers on this topic
    Happy with the feature set
    94%
    Happy with the feature set
    15 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    87%
    Lived up to sales and marketing promises
    13 Answers
    No answers on this topic
    Implementation went as expected
    79%
    Implementation went as expected
    11 Answers
    No answers on this topic
    Best Alternatives
    Informatica MDM & 360 ApplicationsSitecore Search
    Small Businesses
    No answers on this topic
    Algolia
    Score8.5 out of 10
    Medium-sized Companies
    No answers on this topic
    Algolia
    Score8.5 out of 10
    Enterprises
    SAP Master Data Governance
    Score8 out of 10
    Algolia
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Informatica MDM & 360 ApplicationsSitecore Search
    Likelihood to Recommend
    9.0
    (20 ratings)
    9.0
    (2 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Informatica MDM & 360 ApplicationsSitecore Search
    Likelihood to Recommend
    Informatica
    It is a robust software with great management and data model. It can be difficult to learn how to use and deploy the first time but the mapping and features work very well and have optimized our productivity and cost savings. We can customize reports, create rules and integrate with other applications. Overall I recommend it.
    Incentivized
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    Sitecore
    Reflektion is very well suited for ecommerce sites that are looking to provide their customers meaningful product recommendations tailored to their specific user experience on our site. We are also beginning to use Reflektion for search results. If you find that your customer base uses your search bar or is having issues with their search experience, Reflektion offers a great auto complete search results feature. We have a sister site that only offers a small catalog of products and we do no use the auto search results feature on this site. If your company has a small catalog the search results tool may not be as effective. I cannot think of a scenario in which an ecommerce site would not find it helpful to provide customized product recommendations to their customers.
    Incentivized
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    Pros
    Informatica
    • This program raises us to a professional level where we have better versatility to control all the media of my work and have a correct response for each scenario.
    • It is essential to be right about the destination and development of my data, Informatica MDM is here to simplify all these processes for its users.
    Incentivized
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    Sitecore
    • Reflektion provides individualized results based off each customer's unique browse experience on the site. This is beneficial because it gets more accurate results than segmenting customers by certain behaviors consistent with other customers.
    • Reflektion is responsive to our business. They treat each request with professionalism and work to find solutions quickly.
    • Reflektion has several beneficial features to further enhance the customer experience through a learning environment. Reflektion learns synonyms and is able to adjust for more accurate results. They also provide full page results with faceted navigation which leverages the individualized learning into the product results specific for each customer in a seamless integration with the site.
    Incentivized
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    Cons
    Informatica
    • It is unfortunate how this program has a couple of limitations in terms of insertions; it does not have the ability to agglomerate and archive the data in real-time by groups.
    • To have automation functions, the program is very limited in performing one task at a time, compared to other systems that perform functions simultaneously.
    Incentivized
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    Sitecore
    • While I mentioned that training our team in using the Reflektion dashboard was quite pain free, the dashboard can get a little overwhelming to a first time user. There are a lot of options and customization features available that can be intimidating at first.
    • There isn't really too much for us to criticize with Reflektion. As I said, we switched from another product to Reflektion and so far have had almost no issues. When they do come up, the Reflektion team has been very helpful.
    Incentivized
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    Likelihood to Renew
    Informatica
    Supporting well in managing our huge customer base and managing the customer hierarchies well aligned with transactional processes
    Incentivized
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    Sitecore
    No answers on this topic
    Usability
    Informatica
    Strong Customer MDM capabilities for de-duplication, merging, golden record, exposing customer master data. Strong Integration capabilities
    Incentivized
    Read full review
    Sitecore
    No answers on this topic
    Support Rating
    Informatica
    I'm not sure since I never used support. My colleagues never had any issues with it, therefore my rating would be an 8 with a certain range of uncertainty.
    Read full review
    Sitecore
    No answers on this topic
    Implementation Rating
    Informatica
    The integrator did a fair job and even though Business Change Management was complex, it was well concluded on time
    Incentivized
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    Sitecore
    No answers on this topic
    Alternatives Considered
    Informatica
    Informatica MDM has proven it's worth in the organization by driving the revenue growth. It saves our lot of time by filtering out duplicate values and helps in solving critical business problems. It is very helpful when we deal with a lot of data. Apart from this we can populate data on various third party integration which is most useful case
    Incentivized
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    Sitecore
    Reflektion is a very cost-effective, complete solution providing individualization for preview search, product recommendations, full page search, and content. Compared to the other services they offered more features utilizing SOLR results but with continued learning. Other services didn't have the full list of capabilities or were much more expensive.
    Incentivized
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    Return on Investment
    Informatica
    • I cannot speak to this for 2 reasons. 1. I am not privy to the financials associated with this implementation or the previous one. 2. We have not hit our 'go-live' for this implementation yet to compare it's performance to our previous solution.
    Incentivized
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    Sitecore
    • Increasing conversion rate is almost always the goal when we start a new project and it is safe to say that Reflektion has helped us increase conversion rate for customers clicking through product recommendations.
    • With our previous recommendations engine, tweaking and customizing the recommendations on our site was not nearly as effective or easy as it is with Reflektion. This has saved us countless hours in dev and manual operations work.
    • We have not seen any negative impacts of Reflektion and hope this continues.
    Incentivized
    Read full review
    ScreenShots

    Sitecore Search Screenshots

    Product screenshotScreenshot of Product MerchandisingScreenshot of Instant Visual Search