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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Infrascale

    Score10 out of 10
    N/AThe Infrascale Platform is the flagship cloud storage, data protection, and disaster recovery platform from the California based company, Infrascale.N/A

    LiveVault

    Score10 out of 10
    N/ALiveVault is a data backup and recovery option acquired by J2 Global from Iron Mountain.N/A
    Pricing
    InfrascaleLiveVault
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    InfrascaleLiveVault
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details——
    More Pricing Information
    Features
    InfrascaleLiveVault
    Data Center Backup
    Comparison of Data Center Backup features of Infrascale and LiveVault
    Feature
    Infrascale
    -
    Ratings
    LiveVault
    8.5
    1 Ratings
    1% above category average
    Universal recovery00 Ratings6.01 Ratings
    Instant recovery00 Ratings9.01 Ratings
    Recovery verification00 Ratings6.01 Ratings
    Business application protection00 Ratings9.01 Ratings
    Multiple backup destinations00 Ratings9.01 Ratings
    Incremental backup identification00 Ratings9.01 Ratings
    Backup to the cloud00 Ratings9.01 Ratings
    Deduplication and file compression00 Ratings9.01 Ratings
    Snapshots00 Ratings9.01 Ratings
    Flexible deployment00 Ratings8.01 Ratings
    Platform support00 Ratings9.01 Ratings
    Retention options00 Ratings9.01 Ratings
    Encryption00 Ratings9.01 Ratings
    Best Alternatives
    InfrascaleLiveVault
    Small Businesses
    No answers on this topic
    BDRShield
    Score6.5 out of 10
    Medium-sized Companies
    No answers on this topic
    Bacula Enterprise
    Score8.6 out of 10
    Enterprises
    No answers on this topic
    Bacula Enterprise
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    InfrascaleLiveVault
    Likelihood to Recommend
    10.0
    (3 ratings)
    7.0
    (1 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    InfrascaleLiveVault
    Likelihood to Recommend
    Infrascale
    The Infrascale Platform solution we have in place is certainly not cheap - I believe we are paying about $2800/month for it, though it is quite robust. We have 18TB of on-site storage available, with the same available in a secondary - remote - device for replication. They do have a wide range of products available to any size business though, so I'm sure they have cheaper offerings as well. The on-site appliance is fantastic - in that in houses your backups, but can also be utilized as an emergency piece of hardware to spin up a backup and run it in the event of your primary hardware failing. You can also traverse full backups to grab single, contained, files if you so choose. We love that feature as we must perform file recovery monthly for audit purposes.
    Incentivized
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    Ziff Davis Inc
    Our company was originally with VaultLogix which was taken over by LiveVault. The transition to the new product was not as smooth as expected and presented us with issues especially with a restore. Restore and what files needed to be included in the backup policy were not communicated to us correctly and it was not until a customer's server failed that we found out we couldn't do a restore because we were missing files that were needed for a complete restore.
    I don't believe it works very well for backups of virtual servers. Installation of the product is user-friendly.
    Incentivized
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    Pros
    Infrascale
    • Makes consistent, verifiable onsite backups of our corporate data.
    • Makes consistent, verifiable offsite backups of our corporate data
    • Plays very nice with VMware, the infrastructure we currently use
    Incentivized
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    Ziff Davis Inc
    • Easy to install the client piece.
    • Easy to setup the backup policies.
    • Data encryption and security.
    Incentivized
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    Cons
    Infrascale
    • More expensive than Backblaze
    Incentivized
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    Ziff Davis Inc
    • It does not play very well with virtual servers.
    • Support is not always responsive.
    • Issues with failed backups have cost our company time and money.
    Incentivized
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    Usability
    Infrascale
    It is one of the best cloud back up data protection software and software platforms on the entire market for MSPs. There are not many other solutions that offer this level of customization and execution in the data protection and disaster recovery arena better than Infrascale. I highly recommend it for any MSP.
    Incentivized
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    Ziff Davis Inc
    No answers on this topic
    Support Rating
    Infrascale
    It is the cheapest way to truly protect data and has an amazing support team behind the product. You get what you pay for.
    Incentivized
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    Ziff Davis Inc
    No answers on this topic
    Alternatives Considered
    Infrascale
    Infrascale Platform is the most modern backup service/device we've utilized. EaseUs and Ghost were just software that would run within a Windows environment (at the time) and backup to a device that we kept on-site. EaseUs would fail quite often with Incremental backups - so I would spend a lot of time re-running full backups to ensure we didn't experience data loss in the event of a crash. Ghost was used when I was first hired at this district - so I didn't have much hands-on experience with it. But I know it was a bundled offering with Anti-Virus back when we utilized it ('07-'09ish).
    Incentivized
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    Ziff Davis Inc
    LiveVault is the only product we have used. The reason is that we chose it initially was the fact you can restore individual files. Also that the data is transferred offsite to a secure data center and data is backed up again, providing a second offsite copy.
    Incentivized
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    Return on Investment
    Infrascale
    • Peace of mind: our entire virtual environment is backed up both onsite and offsite
    • As stated, it is pricey. Since we haven't needed to do anything more than basic file restores, ROI is hard to measure. A full restore of a virtual server immediately would be priceless. So, on that note, ROI is good.
    Incentivized
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    Ziff Davis Inc
    • LiveVault has initially cost us more labor time than we anticipated for our IT staff.
    • Installing cloud backup has given us a piece of mind that our data and our customer's data is safe.
    Incentivized
    Read full review
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