What users are saying about
6 Ratings
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Score 7.1 out of 101

Likelihood to Recommend

Infrascale Platform

Well suited for a company that has an extensive virtual environment setup. Definitely a good choice for companies that require an in-depth disaster recovery system, especially when the infrastructure is hosted in house. This system is expensive on a monthly basis, so I would not recommend this to small businesses as there are less expensive alternatives out there.
Vin Campbell profile photo

Feature Rating Comparison

Data Center Backup

Infrascale Platform
8.9
Universal recovery
Infrascale Platform
9.0
Live recovery
Infrascale Platform
8.5
Recovery verification
Infrascale Platform
8.0
Business application protection
Infrascale Platform
8.5
Multiple backup destinations
Infrascale Platform
9.0
Incremental backup identification
Infrascale Platform
9.5
Backup to the cloud
Infrascale Platform
9.5
Deduplication and file compression
Infrascale Platform
10.0
Snapshots
Infrascale Platform
10.0
Flexible deployment
Infrascale Platform
8.0
Management dashboard
Infrascale Platform
7.5
Platform support
Infrascale Platform
9.0
Retention options
Infrascale Platform
9.0
Encryption
Infrascale Platform
9.0

Pros

Infrascale Platform

  • Backups. You can customize the schedule and methods and create real snapshots for your important data.
  • White Labeled Software. It has real, effective ransomware protection all managed under one place and one white-labeled piece of software that is easy to use for any MSP.
  • Price.
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Cons

Infrascale Platform

  • The interface can use a serious update. It's understandable, but not modern.
  • I don't like the fact that it forced an upgrade to VMware. That's not something that can be done by every company very easily.
  • The restore process can be more intuitive.
Vin Campbell profile photo

Usability

Infrascale Platform

Infrascale Platform 10.0
Based on 1 answer
It is one of the best cloud back up data protection software and software platforms on the entire market for MSPs. There are not many other solutions that offer this level of customization and execution in the data protection and disaster recovery arena better than Infrascale. I highly recommend it for any MSP.
Daniel Cauley profile photo

Support

Infrascale Platform

Infrascale Platform 9.0
Based on 1 answer
It is the cheapest way to truly protect data and has an amazing support team behind the product. You get what you pay for.
Daniel Cauley profile photo

Alternatives Considered

Infrascale Platform

I'll state up front that our VAR pushed us to Infrascale as they fully manage this particular choice/vendor for us. I manage the system itself, so I did have final approval. Between Axcient and Infrascale—they do exactly the same thing. I can say this about Axcient, their tech support was excellent. I haven't had cause to contact Infrascale support just yet, so no comment. Regarding Code42, this is one of those "less expensive" options I mentioned earlier. This is a super stable platform that provides straight backup (File/Folder), but not for virtual environments.
Vin Campbell profile photo

Return on Investment

Infrascale Platform

  • Peace of mind: our entire virtual environment is backed up both onsite and offsite
  • As stated, it is pricey. Since we haven't needed to do anything more than basic file restores, ROI is hard to measure. A full restore of a virtual server immediately would be priceless. So, on that note, ROI is good.
Vin Campbell profile photo

Pricing Details

Infrascale Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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