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Infrascale vs. OpenText Recover

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Infrascale

    Score10 out of 10
    N/AThe Infrascale Platform is the flagship cloud storage, data protection, and disaster recovery platform from the California based company, Infrascale.N/A

    OpenText Recover

    Score9.1 out of 10
    N/AOpenText Recover, formerly Carbonite Recover, is a service that helps IT administrators keep critical systems online during a disaster with push-button cloud failover.N/A
    Pricing
    InfrascaleOpenText Recover
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    InfrascaleOpenText Recover
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    InfrascaleOpenText Recover
    Likelihood to Recommend
    10.0
    (3 ratings)
    7.0
    (1 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    InfrascaleOpenText Recover
    Likelihood to Recommend
    Infrascale
    The Infrascale Platform solution we have in place is certainly not cheap - I believe we are paying about $2800/month for it, though it is quite robust. We have 18TB of on-site storage available, with the same available in a secondary - remote - device for replication. They do have a wide range of products available to any size business though, so I'm sure they have cheaper offerings as well. The on-site appliance is fantastic - in that in houses your backups, but can also be utilized as an emergency piece of hardware to spin up a backup and run it in the event of your primary hardware failing. You can also traverse full backups to grab single, contained, files if you so choose. We love that feature as we must perform file recovery monthly for audit purposes.
    Incentivized
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    OpenText
    I believe it works best for our small to medium size businesses customers. It quickly identifies if a file or folder is having backup issues. This user-friendly interface makes it easier to understand. Since there is no on-site IT staff it makes it easier for them to quickly check [their] backups.
    Incentivized
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    Pros
    Infrascale
    • Makes consistent, verifiable onsite backups of our corporate data.
    • Makes consistent, verifiable offsite backups of our corporate data
    • Plays very nice with VMware, the infrastructure we currently use
    Incentivized
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    OpenText
    • Simple install
    • Simple setup
    • Easy recovery
    Incentivized
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    Cons
    Infrascale
    • More expensive than Backblaze
    Incentivized
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    OpenText
    • Pricing for storage.
    • Sometimes errors [pop] up.
    • Ability to recover a lot of files faster.
    Incentivized
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    Usability
    Infrascale
    It is one of the best cloud back up data protection software and software platforms on the entire market for MSPs. There are not many other solutions that offer this level of customization and execution in the data protection and disaster recovery arena better than Infrascale. I highly recommend it for any MSP.
    Incentivized
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    OpenText
    No answers on this topic
    Support Rating
    Infrascale
    It is the cheapest way to truly protect data and has an amazing support team behind the product. You get what you pay for.
    Incentivized
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    OpenText
    No answers on this topic
    Alternatives Considered
    Infrascale
    Infrascale Platform is the most modern backup service/device we've utilized. EaseUs and Ghost were just software that would run within a Windows environment (at the time) and backup to a device that we kept on-site. EaseUs would fail quite often with Incremental backups - so I would spend a lot of time re-running full backups to ensure we didn't experience data loss in the event of a crash. Ghost was used when I was first hired at this district - so I didn't have much hands-on experience with it. But I know it was a bundled offering with Anti-Virus back when we utilized it ('07-'09ish).
    Incentivized
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    OpenText
    Unitrends is a more robust software meant for larger businesses. I chose to compare to Unitrends to point out why we target small to medium customers with Carbonite. Unitrends does full VM and file backups while carbonite backups up files. Unitrends is expensive and harder to set up. Carbonite is quick and easy.
    Incentivized
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    Return on Investment
    Infrascale
    • Peace of mind: our entire virtual environment is backed up both onsite and offsite
    • As stated, it is pricey. Since we haven't needed to do anything more than basic file restores, ROI is hard to measure. A full restore of a virtual server immediately would be priceless. So, on that note, ROI is good.
    Incentivized
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    OpenText
    • Makes customers feel their data is safe.
    • Reliability when files are recovered puts faith in company.
    • Saves end user downtime when files are recovered.
    Incentivized
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