Ingeniux CMS vs. Zoomin

This is a CMS solution that uses ASP and now XSLT and ASP.NET MVC environment, so make sure your servers are Windows based. Also, be sure to speak about audits to your CMS environment, this can save you time, money and energy if you intend on developing anything custom in the future. The more prepared your environment, the smoother it is to use this powerful cms.

Zoomin is best suited for an organization that uses DITA or other forms of structured authoring in at least one department. The structure provided by DITA will lay the foundation for all other types of content that are imported into Zoomin.

• Its dashboard is quite clear and visible.
• Its reports are very flexible and helpful for us since they contain all the information that is necessary.
• The content scheduling feature is good in facilitating us by publishing the content at the time we set.
• A content repository is amazing as it allows editing, tagging and managing, and storage of the published as well as scheduled publish content.

Incentivized

• The biggest advantage to using Zoomin is the care and loyalty of their people. No matter what occurred throughout the process, they were with us 100%.
• The Zoomin product is one of the few DITA compatible products I've seen that presents a current and professional interface.
• Zoomin's roadmap is impressive and I've actually seen first-hand that they really do make good on items on their roadmap!

• SEO Management - though our courses are not available free publicly but still within our systems a better search engine for the courses and its content could work very well.
• Ingeniux could be more interactive when it comes to exporting/importing documents.

Incentivized

• Zoomin's SalesForce integration is a must finish. It's almost there, but they haven't been able to get Salesforce to certify it.

IGX CMS is a stable product and IGX is a stable company with several other offerings that pair with the CMS including an LMS and CRM (among others).

Incentivized

Friendly, knowledgeable, willing to teach. Their satisfaction is reached when I get my problem solved.

Incentivized

I have only used the free versions of the other softwares. My Ingeniux CMS experience was much better but I had the paid version

Incentivized

• Company employees can easily locate product documentation now. Our team doesn't have to field nearly as many pings and calls from people looking for content.
• The writers can manage the content much more easily now. For example, multiple writers can work on individual topics as opposed to passing around Word files.
• We can single-source content that is duplicated across the site. This is a huge time saver.

• Our new Zoomin based interface increased traffic to our doc site by 600%.
• The new Zoomin based site decreased traffic to the support portal by 10-20% for all segments of the business.
• Customer comments provided positive results as customers started to see we were making much needed improvement.