TrustRadius: an HG Insights company

Ingram Micro vs. LevelBlue Managed Security Services

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ingram Micro

    Score8.2 out of 10
    N/AIngram Micro is a global technology consultancy providing a full spectrum of global technology and supply chain services.N/A

    LevelBlue Managed Security Services

    Score10 out of 10
    N/ALevelBlue Managed Security Services, including the former Trustwave Managed Detection and Response (MDR) is a rapid threat detection and response service where experts identify, investigate, and eliminate cyber threats.N/A
    Pricing
    Ingram MicroLevelBlue Managed Security Services
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Ingram MicroLevelBlue Managed Security Services
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    Ingram MicroLevelBlue Managed Security Services
    Likelihood to Recommend
    7.6
    (5 ratings)
    9.1
    (5 ratings)
    User Testimonials
    Ingram MicroLevelBlue Managed Security Services
    Likelihood to Recommend
    Ingram Micro
    Works well if you want to 1) Fulfill your own eComm orders. 2) Want the ability to do dropship with 3rd party retailers. 3) Want LOT# control (e.g. if you're in the food industry). There are a plethora of companies that can do ecomm fulfillment but they don't have the ability to do option 2 & 3.
    Incentivized
    Read full review
    LevelBlue
    The company has become a true believer in Trustwave services because they ensured the solution we implemented addressed our specific requirements. Adopting this platform provided significant improvement in visibility with a user-friendly dashboard and now the company can take greater control internally when investigating an alert and analyzing data over time
    Incentivized
    Read full review
    Pros
    Ingram Micro
    • Customer Support
    • Technical Advice
    • Fast accurate shipping and logistics
    Incentivized
    Read full review
    LevelBlue
    • Manages and monitors traffic to provide security
    • Reports in timely manner on all incidents
    • Web portal access to review reports and suggestions
    Incentivized
    Read full review
    Cons
    Ingram Micro
    • Very hard to find the products you're looking for on the site if you don't already know exactly what you're trying to find. Lots of similar/identical products with uninformative naming conventions.
    • Poor faceted navigation.
    • Entire site is painfully slow.
    • The policy of automatically closing inactive accounts after 12 months, with no ability to re-open it upon customer request, is crazy.
    • Pricing on most commonplace IT products (outside of things like HPE servers) is not competitive at all, it's almost always cheaper to just buy on Amazon, and even when Ingram is cheaper, the difference is so negligible it's pointless to bother.
    Incentivized
    Read full review
    LevelBlue
    • There is no option to include rules type functions, which would be very useful to save configuration time.
    • The support is not as helpful as I would like, nor its documentation.
    • A friendly graphical interface would be very well accepted.
    Incentivized
    Read full review
    Alternatives Considered
    Ingram Micro
    Ingram Micro is the largest supplier of this type in New Zealand and as such we started to use them almost only for this reason.
    Although we have had a very good customer experience and will continue to use Ingram Micro services in the future.
    Incentivized
    Read full review
    LevelBlue
    We have not really looked at other products.
    Incentivized
    Read full review
    Return on Investment
    Ingram Micro
    No answers on this topic
    LevelBlue
    • Protects valuable data and defends against increasingly sophisticated threat actors
    • We have achieved increase in customer trust and distinguished the company from our main rival
    • Freed the company's roughly 10 employees to focus on expanding the business internationally
    Incentivized
    Read full review
    ScreenShots