What users are saying about
5 Ratings
27 Ratings
5 Ratings
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Score 8 out of 100
27 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Attribute Ratings

  • Salsify is rated higher in 1 area: Likelihood to Recommend
  • inriver PIM and Salsify are tied in 1 area: Likelihood to Renew

Likelihood to Recommend

8.0

inriver PIM

80%
1 Rating
8.6

Salsify

86%
8 Ratings

Likelihood to Renew

10.0

inriver PIM

100%
1 Rating
10.0

Salsify

100%
1 Rating

Usability

inriver PIM

N/A
0 Ratings
9.0

Salsify

90%
1 Rating

Support Rating

inriver PIM

N/A
0 Ratings
10.0

Salsify

100%
2 Ratings

Implementation Rating

inriver PIM

N/A
0 Ratings
10.0

Salsify

100%
2 Ratings

Likelihood to Recommend

inriver PIM

inRiver [PIM] is pretty easy to use. I can see a company with a more narrow product selection benefiting from this PIM. The challenge comes with the more SKUs and categories the company offers. Without our 3rd party implementor creating specialized imports for us, we would be having a difficult time managing mass data updates.
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Salsify

Salsify works effectively for businesses that provide a wide variety of items. Although it might be handy for others likewise, the upsides emerge when working with bigger collections of items. You'll need a developer or a team with time to master the platform in order to take full use of all of the ways in which your data may be accessed. Salsify is mostly used in the browser. This is not a major drawback of Salsify and is standard practice when integrating with other platforms.
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Pros

inriver PIM

  • Query function is quite robust
  • Job processing in tandem with current work is seamless
  • Friendly UI
  • Dual workspace is extremely helpful
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Salsify

  • The customer service is AMAZING! They walked us through everything step by step... multiple times. They are also working with us on how to identify our goals.
  • The platform is extremely user friendly.
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Cons

inriver PIM

  • Missing the ability to be able to right click an item/product to open in a new tab
  • Mass Asset/SKU management is not an out-of-the-box feature
  • Shared folders area - few options to create a specialized area that you can block other users from deleting
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Salsify

  • A better GUI interface
  • Better support as at times it takes a while to hear back from them
  • More user training have better efficiency on using the software
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Pricing Details

inriver PIM

Starting Price

Editions & Modules

inriver PIM editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Salsify

    Starting Price

    Editions & Modules

    Salsify editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      inriver PIM

      inRiver has been both helpful and responsive to our needs. Their customer service and ticketing system are top-notch - timely communications and followup
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      Salsify

      The team is very helpful and the product is very useful to us.
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      Usability

      inriver PIM

      No answers on this topic

      Salsify

      I am only giving it a 9 because they are working on streamlining the uploading process to make things easier on our end - once this is complete I would most likely give it a 10!
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      Support Rating

      inriver PIM

      No answers on this topic

      Salsify

      The team is extremely friendly and helpful. They came in for an in-house training and schedule calls to walk us through new features, etc.
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      Implementation Rating

      inriver PIM

      No answers on this topic

      Salsify

      The team at Salsify is the best to work with!!!
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      Alternatives Considered

      inriver PIM

      inRiver [PIM] seems to be a mid-pricepoint program. The UI is certainly the highlight but the functionality seems to lack when it comes to mass-maintenance of large amounts of information that reaches across Items/Products/Categories/Assets.
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      Salsify

      I was not directly involved in the purchase decision process to acquire Salsify as we started using it after it, but I can tell the Team decided on Salsify for a number of solid reasons including functionalities, price, integration options, and usability. Otherwise, we would have kept the older tool or decided on a different provider. Salsify took the lead as the ideal solution for us earlier this year.
      Read full review

      Return on Investment

      inriver PIM

      • The ability to associate images to SKUs/items has aided the sales staff
      • Web sales continue to rise
      • Ability to have more than 1 Channel is being used
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      Salsify

      • Increased the productivity of the publish process.
      • 5x products are published per partner in the same time it took earlier.
      • Product information like pricing and images can be downloaded in a click.
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      Screenshots

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