inriver PIM vs. Salsify

inriver PIM is well suited for growing companies that might have multiple brands, categories, languages and a complicated data model. inriver PIM is more than a syndication service, which is important to differentiate from other so-called PIM providers. I specifically like the ability for ecosystem collaboration across multiple technology platforms. However, inriver, is a complicated system and requires an implementation partner, which could price it out of the range for some companies.

Incentivized

Besides the obvious need for a lot of technical resources in the form of technical support and specialist hours, and also from probably a long timeframe of deployment time. The resulting tool might have the power to change your organization as the Product data "source of truth", which means in other words, to have all your product data and management in a single reliable tool. Looking forward this change will definitely pay out and make it possible to update product offerings and respond faster to changes moving forward.

Incentivized

• Scalability
• Data Integrations
• Workflow

Incentivized

• Easily upload information such as photos all into one place
• Ease of exporting/importing product sheets to send to prospects
• Ease of integration/connectivity via APIs

Incentivized

• Missing the ability to be able to right click an item/product to open in a new tab
• Mass Asset/SKU management is not an out-of-the-box feature
• Shared folders area - few options to create a specialized area that you can block other users from deleting

Incentivized

• It needs more ability to limit viewing or editing of certain attributes by user or user class. I understand this is in the pipeline.
• Responsive design. It is not usable on a phone (various iPhone n+ models). I NEVER prefer to work in Salsify on my phone, but it would be nice to be able to in a pinch.

Incentivized

inRiver has been both helpful and responsive to our needs. Their customer service and ticketing system are top-notch - timely communications and followup

Incentivized

The team is very helpful and the product is very useful to us.

Incentivized

It's really easy to use. There are no confusion on the user experience and the interface, very straight forward. If you want to change environments it's a simple dropdown. If you want to publish or put an item to draft it's just a simple click of a button of the family/item's status

Incentivized

I am only giving it a 9 because they are working on streamlining the uploading process to make things easier on our end - once this is complete I would most likely give it a 10!

Incentivized

The team is extremely friendly and helpful. They came in for an in-house training and schedule calls to walk us through new features, etc.

Incentivized

The team at Salsify is the best to work with!!!

Incentivized

Our previous systmes are the brandmaker PIM and DAM. I have used it for quite a while and the advantages on a technical architecture perspective is that importing of products from Brandmaker it needs to go first on a SFTP server before it goes on our website and that brings us more maintenance work

Incentivized

Salsify was the clear winner when it came to a simple interface that allowed a multitude of uses for the organization. The others weren't structured in a way that we could easily allow new users in and were intimidating at the start. The syndication abilities and continual additions of new channels were one of the biggest selling points.

Incentivized

• Quicker go-to-market
• Improved templates for customer data
• Scalable for our growing organization

Incentivized

• Increased the productivity of the publish process.
• 5x products are published per partner in the same time it took earlier.
• Product information like pricing and images can be downloaded in a click.

Incentivized