InRule vs. Moveworks

With InRule, we are expecting to be able to move business logic out of the developer domain and back into the business domain. Business logic is currently captured in UI (data validation) and middleware layers. These are areas in any application where leveraging InRule's capabilities allow for changes in business logic to be made with little or no IT involvement.

Moveworks is great at automating simple functions with zero human touch and requests, like unlocking user accounts, resetting user passwords, and adding users to DL ticket creation. These functions reduce total calls to our help desk.

Incentivized

• It is easy to tweak business rule parameters.
• Create new logic with low barriers.

Incentivized

• Understanding employee questions and serving up information and answers
• Very easy to add new content into the chatbot
• Excellent customer support

Incentivized

• Needs more debugging capabilities.

• Conversations, asking users refining questions to better tailor responses

Incentivized

InRule's Support Portal provides a "one stop shop" for submitting support questions, accessing training information, managing licenses, and getting updates on InRule's roadmap.

InRule offers a more organized software design, a well-structured framework in design, and is easier for new users to start contributing given documentation. Drools is spreadsheet-based and lacking the capability to do really advanced pseudo-programming.

Incentivized

• It is always reliable and efficient.
• Has won customers over.

• 22% reduction in calls to support channels
• Employee growth without needing to add support personnel

Incentivized