Intel Unite vs. Socialcast (discontinued)

It's a fantastic tool [Intel Unite] in meeting rooms where staff frequently change and/or bring their own devices to connect. No more wires or dongles, just a wifi connection needed and that's it to stream to the screen. It'll even display on the screen exactly what end-users need to do to connect, which makes getting connected for less tech-savvy users very easy. If you have an IT or AV department that isn't great, this probably isn't a great option to roll-your-own, but they do sell dedicated Intel Unite PCs with everything pre-done on them.

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Socialcast has been a great tool for FactSet. I would recommend it to any firm looking for an easy-to-use tool to centralize communication and collaborate on a global scale.

• No dongles needed any longer for connections, it's all through a local wifi (or the corporate one depending on how you set it up). You can stream from mobile devices too.
• Simple set-up - laptops connect very easily, mobiles connect quickly with an app.

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• Socialcast has an exceptional user experience. With very few idiosyncrasies, it works well on every platform I've tried.
• The platform has such a high level of ease of use, it becomes somewhat addicting.
• Social analytics are superb.
• The platform is highly intuitive and requires zero training or coaching in order for network members to become productive with it.
• It's extremely reliable. Only once in 4 years, was the product not available, and that was only for about a half-hour. In that half-hour, we realized how dependent we were on it. (Very.)
• The multi-device and deployment options are excellent. On-premise, Private Cloud, and Multi-tenant SaaS all available.
• The mobile apps for iPhone, tablets, and Android render well with a beautiful UI/UX. The desktop AIR app is equally highly usable.

• The initial setup was a bit of a pain - when we started they required specific hardware to make it work (Intel vPro), which wasn't on the PC used for presentations at the time and we had to change hardware out.
• Software versions are difficult to find on the Intel website - it's a bit of a jumble and not clear as to what needs to be installed and where.

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• The software is a little bit pricey because it is charged by user/month and depending on the deployment method.
• For companies with a lot of workers the price can increase significantly.
• The mobile app usability and notifications are poor. Need to be improved.
• If there were more administrative features available the product would be improved

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Beyond the value FactSet derives from using the platform, Socialcast (the firm) has been a good partner to FactSet. We've experienced very little downtime with the service and they have been responsive and fair with enhancement requests and questions

The UX is its best feature

Excellent support; of course not perfect. :-)

Not applicable, as it is a SaaS platform with minimal implementation

GoToMeeting and Webex both require either a connection to the display screen or a PC mounted to the display to connect through. [Intel] Unite handles both of those areas, though it doesn't function as a remote meeting platform to bring people together from different locations. It's just for local display.

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Socialcast is great for collaboration & light project management, but anything complex doesn't work well.

Using it as an email notification curator works nice for us.

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• For us, this has been a creature comfort primarily as it has allowed us to simplify connections in meeting rooms for infrequent staff.
• We had a lot of theft of dongles from meeting rooms due to presenters snatching them when they packed up for the day. [Intel] Unite let us allow presenters to connect wirelessly to the display screens, and no more dongles to hand out in the first place!

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• Definitely more organized project management and team collaboration.
• Efficiency in carrying out tasks.
• Creates a spirit of collaboration and friendliness among colleagues.

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