TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Intellimize

    Score6 out of 10
    N/AIntellimize automatically optimizes websites to drive revenue and customer acquisition. The company’s AI dynamically personalizes mobile and desktop websites for each unique visitor in real time.N/A

    Piano Activation

    Score8.5 out of 10
    N/APiano Composer, from Piano Software in New York, allows users to design, test, deploy, and manage audience experiences based on scenarios, rules, triggers, and conditions, all without IT. It presents out of the box loyalty and engagement solutions, and allows users to engage customer segments on the content they find most interesting and valuable - based on page attributes, metadata, or URL conditions.N/A
    Pricing
    IntellimizePiano Activation
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IntellimizePiano Activation
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    IntellimizePiano Activation
    Small Businesses
    No answers on this topic
    Microsoft Dynamics 365 Marketing
    Score8.7 out of 10
    Medium-sized Companies
    Dynamic Yield
    Score8.9 out of 10
    Microsoft Dynamics 365 Marketing
    Score8.7 out of 10
    Enterprises
    Dynamic Yield
    Score8.9 out of 10
    Microsoft Dynamics 365 Marketing
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IntellimizePiano Activation
    Likelihood to Recommend
    8.0
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    IntellimizePiano Activation
    Likelihood to Recommend
    Intellimize
    Intellimize has done a great job of targeting our highest trafficked pages. For a demand generation organization it helps provide a lot value for places like the homepage or various high value funnels. Where Intellimize falls short is where we have a specific technology stack that often causes issues for us being able to run tests at scale because some experiments break or fail to run. Please do yourself a favor and evaluate this tool with your development team before purchasing. Single Page Applications do have re-rendering issues given some experiments which lead to run-time issues that need to be heavily QA'd before launch. For teams that are ecommerce or have a typical technology stack (e.g. wordpress and static pages), then Intellimize will probably work without any issues.
    Incentivized
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    Piano Software
    Piano Composer is well suited to news publishers in particular currently, but in theory this tool could be used by any organisation that relies on a paywall or advertising to generate revenue. Their increasingly powerful segmentation tool would also be very useful to many companies, as you can target particular users very easily or rely on their algorithms to do it for you and learn to optimise over time. I also think that if you have a sales pipeline/funnel that you want to nurture users through, Piano Composer can help you to do that.
    Incentivized
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    Pros
    Intellimize
    • CSM and Engineering resources are available with Intellimize and allows us to spend more time thinking about new ideas to implement.
    • AI/Machine Learning allows winning personalizations to continually run or switch between variants for users that may convert better based on firmographic data
    • The CSM is a wonderful collaborator and acts as a liaison between Intellimize's engineering team. With their help, I am able to better refine my own testing roadmap.
    Incentivized
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    Piano Software
    • Very easy to use interface
    • Powerful algorithms to improve targeting
    • Great engagement with clients about improvements and future roadmaps
    Incentivized
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    Cons
    Intellimize
    • No WYSIWIG Editor
    • Limited to only 5 tests a week
    • QA of larger tests that require heavier engineering effort can often run longer than a week and can block the already limited number of tests you can run
    Incentivized
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    Piano Software
    • Acquires companies often and integration of these sometimes cause bugs and outages
    • Can be slow to load sometimes
    • Any custom work you need done by their developers takes far too long
    Incentivized
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    Alternatives Considered
    Intellimize
    Intellimize is a league above products like VWO and Google Optimize. Simply having the support from an external engineering team gives your web team the freedom and bandwidth to do more. The level of support for Google Optimize is entirely limited, especially if you're using the free version of that product, and I am skeptical of paying Google for the paid version of it since the largest value of the paid version of Optimize, is to simply run more tests. VWO has amazing heatmap and reporting, but severely lacks any Machine Learning or firmographic data. While their support is exceptional, it's not the same as having a dedicated CSM to help plan a roadmap. It's also helpful to note that VWO, Google Optimize, and Intellimize have issues with single page applications. Static websites are likely to run entirely fine without issue.
    Incentivized
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    Piano Software
    Optimizely is a great platform for A/B testing with multiple variants and across a range of devices, browsers etc. What makes Piano Composer different is that you can add tests within your flows - specifying exactly where and why you want things to happen, whilst still building the rest of your experiences around this. The other huge benefit to Piano Composer is that it contains their Customer Segmentation engine and processing this data with their proprietary algorithms, so it is taking everything it knows about your users and including this in the segmentation process, which I think it much more powerful.
    Incentivized
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    Return on Investment
    Intellimize
    • Increased revenue
    • Helped us build out many tests that had the impact of many years of learnings
    • Contributed to more MQLs influenced
    Incentivized
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    Piano Software
    • Increased digital subscriptions substantially
    • Enables quick and easy testing, which saves lots of time
    • Is quite expensive as a tool overall, so you need to balance the benefits to the number of users you have
    Incentivized
    Read full review
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