Genesys IVR vs. Nuance Dragon Speech Recognition
Genesys IVR vs. Nuance Dragon Speech Recognition
Product | Rating | Most Used By | Product Summary | Starting Price |
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Genesys IVR | N/A | Genesys provides IVR (interactive voice response) products and services. | N/A | |
Dragon Speech Recognition | N/A | Nuance's Dragon Speech Recognition suite are applications for lawyers, medical practitioners, and other professionals, allowing them to dictate and record notes (according to the vendor) faster than typing, accurately. | $14.99 per month |
Genesys IVR | Nuance Dragon Speech Recognition | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Genesys IVR | Nuance Dragon Speech Recognition | |
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Top Pros | ||
Top Cons |
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Genesys IVR | Nuance Dragon Speech Recognition | |
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Small Businesses | RingCentral Contact Center Score 7.9 out of 10 | RingCentral Contact Center Score 7.9 out of 10 |
Medium-sized Companies | Zoom Contact Center Score 9.2 out of 10 | Zoom Contact Center Score 9.2 out of 10 |
Enterprises | Verint Speech Analytics Score 8.9 out of 10 | Verint Speech Analytics Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Genesys IVR | Nuance Dragon Speech Recognition | |
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Likelihood to Recommend | 9.2 (2 ratings) | 9.0 (7 ratings) |
Usability | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 5.0 (2 ratings) |
Genesys IVR | Nuance Dragon Speech Recognition | |
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Likelihood to Recommend | Genesys | Nuance |
Pros | Genesys | Nuance |
Cons | Genesys | Nuance |
Likelihood to Renew | Genesys No answers on this topic | Nuance |
Usability | Genesys No answers on this topic | Nuance |
Support Rating | Genesys No answers on this topic | Nuance |
Alternatives Considered | Genesys | Nuance |
Return on Investment | Genesys | Nuance |
ScreenShots |