Intercom vs. JungleMail
Intercom vs. JungleMail
Product | Rating | Most Used By | Product Summary | Starting Price |
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Intercom | N/A | Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams. | $39 per month per seat | |
JungleMail | N/A | JungleMail is a group newsletter and email solution built specifically to integrate with SharePoint. The vendor says JungleMail can be used for: Sending newsletters to SharePoint list recipients with open rate and link click analysis Sending group emails to Active Directory security & distribution groups Sending of personalized announcements internally Information review processes (see who opens emails or clicks links to review new… | N/A |
Intercom | JungleMail | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | Licensed per Web Front End (WFE) Server | ||||||||||||||
More Pricing Information |
Intercom | JungleMail | |
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Top Pros |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Intercom | JungleMail | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | ReachMail Score 10.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | VerticalResponse Score 10.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Emma by Marigold Score 8.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Intercom | JungleMail | |
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Likelihood to Recommend | 9.0 (263 ratings) | - (0 ratings) |
Likelihood to Renew | 8.9 (19 ratings) | - (0 ratings) |
Usability | 8.8 (171 ratings) | - (0 ratings) |
Availability | 9.1 (1 ratings) | - (0 ratings) |
Performance | 9.1 (1 ratings) | - (0 ratings) |
Support Rating | 7.1 (10 ratings) | - (0 ratings) |
Online Training | 8.1 (2 ratings) | - (0 ratings) |
Implementation Rating | 7.5 (5 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Intercom | JungleMail | |
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Likelihood to Recommend | Intercom | EnovaPoint, LLC No answers on this topic |
Pros | Intercom | EnovaPoint, LLC No answers on this topic |
Cons | Intercom | EnovaPoint, LLC No answers on this topic |
Likelihood to Renew | Intercom | EnovaPoint, LLC No answers on this topic |
Usability | Intercom | EnovaPoint, LLC No answers on this topic |
Reliability and Availability | Intercom | EnovaPoint, LLC No answers on this topic |
Performance | Intercom | EnovaPoint, LLC No answers on this topic |
Support Rating | Intercom | EnovaPoint, LLC No answers on this topic |
Online Training | Intercom | EnovaPoint, LLC No answers on this topic |
Implementation Rating | Intercom | EnovaPoint, LLC No answers on this topic |
Alternatives Considered | Intercom | EnovaPoint, LLC No answers on this topic |
Return on Investment | Intercom | EnovaPoint, LLC No answers on this topic |
ScreenShots | Intercom Screenshots | JungleMail Screenshots |