Upland InterFax vs. OpenText RightFax

Upland InterFax

OpenText RightFax

10 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Upland InterFax	N/A	N/A	Upland InterFAX is a secure cloud-based fax service with a flexible enterprise-grade API.	$9.95 per month
OpenText RightFax	Score8 out of 10	N/A	Captaris was acquired by OpenText in November, 2008. Their technology was the basis for OpenText Fax Solutions. These solutions include several levels of service, including OpenText RightFax, an enterprise fax server, and RightFax Managed Service which is hosted by OpenText.	N/A

Pricing

Upland InterFax

OpenText RightFax

Fax + 200: $9.95
per month 100 inbound pages & 100 outbound pages
Fax + 500: $22.95
per month 250 inbound pages & 250 outbound pages
Fax + 1000: $42.95
per month 500 inbound pages & 500 outbound pages

No answers on this topic

Pricing Offerings
Upland InterFax	OpenText RightFax
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

Custom packages available. Prepaid packages available starting at $10 (91 pages at $0.11 per page), or 500 pages at $0.10 per page ($50).

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Best Alternatives
	Upland InterFax	OpenText RightFax
Small Businesses	No answers on this topic	No answers on this topic
Medium-sized Companies	OpenText XM Fax Score10 out of 10	OpenText XM Fax Score10 out of 10
Enterprises	OpenText XM Fax Score10 out of 10	OpenText XM Fax Score10 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Upland InterFax	OpenText RightFax
Likelihood to Recommend	- (0 ratings)	6.6 (3 ratings)
Support Rating	- (0 ratings)	10.0 (1 ratings)

User Testimonials
	Upland InterFax	OpenText RightFax
Likelihood to Recommend	Upland Software No answers on this topic	OpenText [OpenText] RightFax is a great way to eliminate the need of physical fax machines and the need for analog lines to manage these faxes. When the Internet is down [OpenText] RightFax workflow becomes useless so a secondary network is required if you decide to eliminate physical fax machines completely. It the long run it saves time and money of paper/maintenance on physical machines. Incentivized Ed Davis Director of Information Technology Read full review
Pros	Upland Software No answers on this topic	OpenText The customer routing inbound fax traffic Gateway to the new RightFax 2100 gateway Ability to verify Faxes Incentivized Robert Ladd Systems Administrator III Read full review
Cons	Upland Software No answers on this topic	OpenText Reporting can be done a bit better. The current iteration is pretty powerful and can give you more than you need. Incentivized Verified User Read full review
Support Rating	Upland Software No answers on this topic	OpenText OpenText Fax Support is wonderful! They really go the extra mile to support their customers. So far, they've been able to address simple and complex issues. A big plus is the fact that they are very pleasant on the phone. They do not get upset at the customer and have great follow up on any tickets opened. Incentivized Verified User Read full review
Alternatives Considered	Upland Software No answers on this topic	OpenText I think Concord has better administrative dashboards and the cloud based system makes it easy to access from anywhere without requiring VPN connection. The Shared queue management in Concord is more complex and are not as easy to use as it is with [OpenText] RightFax. Concord cost more to operate. Incentivized Ed Davis Director of Information Technology Read full review
Return on Investment	Upland Software No answers on this topic	OpenText I am not evolved in this info. It takes a lot of resources to manage this product. It is cheaper than other solutions. Incentivized Robert Ladd Systems Administrator III Read full review
ScreenShots	Upland InterFax Screenshots