iSpring Market (discontinued) vs. Spryker Cloud Commerce OS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
iSpring Market (discontinued)
Score 9.5 out of 10
N/A
A system used to help launch a digital marketplace with a course catalog, user management, and promotion options. The product was discontinued in 2024.
$77
per month
Spryker Cloud Commerce OS
Score 6.4 out of 10
N/A
Spryker Cloud Commerce OS is a modular Commerce System that enables B2B, B2C, and Marketplace business models through any customer interface, touchpoint, and device. Boasting extensibility, best-in-class performance, and fast time-to-market, the vendor states Spryker is trusted by brands such as TOYOTA, HILTI, and TomTailor. The Spryker Cloud Commerce OS NOW version has been specifically developed for manufacturers and brands who want to reach customers directly online.
$900,000
12 month contract
Pricing
iSpring Market (discontinued)Spryker Cloud Commerce OS
Editions & Modules
500 users, 25 Gb
$77
per month billed annually
1000 users, 50 Gb
$147
per month billed annually
2000 users, 100 Gb
$277
per month billed annually
Variable licensing fees, please contact aws-marketplace@spryker.com
$900,000.00
12-month contract
Offerings
Pricing Offerings
iSpring Market (discontinued)Spryker Cloud Commerce OS
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional DetailsWith iSpring Market, you pay only for active users (who pay for training courses or view two or more free courses).Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
More Pricing Information
Community Pulse
iSpring Market (discontinued)Spryker Cloud Commerce OS
Features
iSpring Market (discontinued)Spryker Cloud Commerce OS
Online Storefront
Comparison of Online Storefront features of Product A and Product B
iSpring Market (discontinued)
6.7
1 Ratings
14% below category average
Spryker Cloud Commerce OS
7.9
64 Ratings
2% above category average
Product catalog & listings8.21 Ratings8.360 Ratings
Product management7.31 Ratings7.560 Ratings
Visual customization4.51 Ratings7.456 Ratings
Bulk product upload00 Ratings8.152 Ratings
Branding00 Ratings8.253 Ratings
Mobile storefront00 Ratings8.451 Ratings
Product variations00 Ratings7.863 Ratings
CMS00 Ratings7.258 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
iSpring Market (discontinued)
8.2
1 Ratings
1% below category average
Spryker Cloud Commerce OS
8.4
55 Ratings
1% above category average
eCommerce security8.21 Ratings8.455 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
iSpring Market (discontinued)
6.4
1 Ratings
18% below category average
Spryker Cloud Commerce OS
7.6
59 Ratings
1% below category average
Promotions & discounts6.41 Ratings7.957 Ratings
Personalized recommendations00 Ratings6.842 Ratings
SEO00 Ratings8.151 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
iSpring Market (discontinued)
-
Ratings
Spryker Cloud Commerce OS
8.6
58 Ratings
12% above category average
Abandoned cart recovery00 Ratings8.842 Ratings
Checkout user experience00 Ratings8.358 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
iSpring Market (discontinued)
-
Ratings
Spryker Cloud Commerce OS
8.4
63 Ratings
5% above category average
Multi-site management00 Ratings8.255 Ratings
Order processing00 Ratings8.859 Ratings
Inventory management00 Ratings8.552 Ratings
Shipping00 Ratings8.045 Ratings
Custom functionality00 Ratings8.660 Ratings
Best Alternatives
iSpring Market (discontinued)Spryker Cloud Commerce OS
Small Businesses
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Medium-sized Companies
Shopify Plus
Shopify Plus
Score 9.1 out of 10
Shopify Plus
Shopify Plus
Score 9.1 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
iSpring Market (discontinued)Spryker Cloud Commerce OS
Likelihood to Recommend
8.2
(1 ratings)
8.2
(69 ratings)
Usability
-
(0 ratings)
6.0
(68 ratings)
Support Rating
-
(0 ratings)
5.9
(68 ratings)
User Testimonials
iSpring Market (discontinued)Spryker Cloud Commerce OS
Likelihood to Recommend
Discontinued Products
iSpring Market is suited for small organizations with limited staff and limited IT resources. Allowing users to self-register is a huge time-saver for small organizations. SEO, Google Tag Manager and SSO are included and easy to set up. For the most part, the documentation is good and the help desk provides timely customer service. iSpring Market is not the best tool for larger and more sophisticated organization. It's extremely difficult to get global reporting data, it doesn't import data from other systems, and it only exports a limited amount of data for use in other applications such as business intelligence software.
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Spryker Systems, GmbH
Spryker is very well suited (B2C and/or B2B) for big companies with complex and individual business models or also if your company needs a certain level of customization. Very good fit, if you need a scalable system. It is rather not the perfect fit for small companies or companies with very basic E-Commerce needs.
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Pros
Discontinued Products
  • It is easy to use.
  • It works with Stripe.
  • The UI is clean and intuitive for customers.
Read full review
Spryker Systems, GmbH
  • Data Importers - Spryker is able to cope with large chunks of data ingest e.g. from PIM or ERP. Its integrated Middleware of handling this data.
  • Scaling - Modern architecture makes it possible to scale flexible.
  • Internationalization - Role our your shop with different assortments, pricing and products with out of the box features.
  • Pricing - Spryker supports custom pricing out of the box (volume prices, gross/net prices, customer specific pricing).
  • Order Management.
Read full review
Cons
Discontinued Products
  • There are few global reporting features. I can get specific information on a user or a course, but there is no easy way to find users who made an account and didn't enroll in a course. You have to look at every user, or download spreadsheets and search.
  • There are very few hooks available to Zapier to transfer data to other services.
  • You can't transfer data into the iSpring Market using Zapier, so we can't use our member management system to populate courses.
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Spryker Systems, GmbH
  • Content - content administration is not a strong part of Spryker, although it improved over the years. I still see room for improvement in the world of bigger CMS systems being able to also do "commerce".
  • Backoffice-usability - for non-technical users the first few days, weeks and month[s] can be full of surprises. An extended documentation, or more intuitive handling on the backoffice could serve every party on Spryker.
  • Off-the-shelf internationalization - Spryker right now comes with an initial data set in English and German, which is for a German based company already a pretty stable starting point. Extension on the base data for Europe-wide used countries would be very helpful - French, Italian, Polish, Russian, etc.
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Usability
Discontinued Products
No answers on this topic
Spryker Systems, GmbH
Spryker's usability depends a lot on custom development. Therefore, I would like not to consider usability as something that comes with Spryker Cloud Commerce OS. Spryker Cloud Commerce OS; however, brings all the tools needed to design a solution with great usability.
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Support Rating
Discontinued Products
No answers on this topic
Spryker Systems, GmbH
Support suffered from Spryker Cloud Commerce OS's rapid growth. Contacts, department heads, and support systems changed frequently. Support processes as well as documentation are rather poor. One notices that they are putting more effort into the customers recently, but in the course of growth, there is still a lack of focus here. As a customer, I would like to see growth at a slower pace and a phase of stabilization.
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Alternatives Considered
Discontinued Products
We picked iSpring Market because of cost, maintenance, and easy of use.
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Spryker Systems, GmbH
If you compare Spryker with commerce solutions on the market, you will notice that the focus is not on the front end. Spryker assumes that the store is only one of many possible channels through which customers order today and in the future. To understand the differences, one must therefore take a look at Spryker's architecture. This is divided into the Spryker [Cloud] Commerce OS (the backend with all process-related components), the front-end modules for B2C and B2B, as well as the integration modules (middleware) and interfaces (Glue API).
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Return on Investment
Discontinued Products
  • We have saved thousands of dollars a year in licensing fees compared with other products we used.
  • We have eliminated the need for contractors, to build content for iSpring Market, saving tens of thousands of dollars, because we can publish directly into the system using iSpring Suite.
  • We get 80% fewer help desk requests for enrollment and payment compared to the last two products we used.
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Spryker Systems, GmbH
  • Extending the reach and visibility of the brand through content and commerce.
  • Increased customer satisfaction through better accessibility (self-service) and easy access to important product information (CAD data, technical documentation, etc.).
  • Rapid deployment thanks to packaged business capabilities and clear development leads to fast ROI and low TCO.
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ScreenShots

iSpring Market (discontinued) Screenshots

Screenshot of CouponsScreenshot of MarketplaceScreenshot of ContentScreenshot of Branded MarketplaceScreenshot of Revenue TrackingScreenshot of Course Description

Spryker Cloud Commerce OS Screenshots

Screenshot of Out-of-the-box B2B Demo ShopScreenshot of Out-of-the-box B2C Demo ShopScreenshot of Any Device, Front-End, Touchpoint for current or future Commerce