Spryker is very good to digitalize complex requirements and business models
October 09, 2021

Spryker is very good to digitalize complex requirements and business models

Tim Schestag | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Software Version

B2C Suite

Overall Satisfaction with Spryker Cloud Commerce OS

We are a digital agency with a focus on transactional business models. We also have a team specialized in Spryker. Among other things, we advise our customers on the right choice of commerce system and implement it. One of our preferred systems to map and digitalize complex and very individual business models in the B2B or B2C area is Spryker.
  • Very flexible system
  • Very customizable
  • Very scalabe
  • Very good B2C Feature Set and especially very good B2B Feature Set
  • Is not the best fit for smaller companies
  • Because of its complexity and flexility it requires a certain knowledge level to implement it
  • Fast expansion into other markets for our clients and therefore increase in customers and revenue
Implementation of an MVP took a couple of months for some of our customers. Afterwards it was already an immediate improvement, because the internal processes/operations were optimized and digitalized. In addition to that of course E-Commerce System and Frontend was optimized, so also a better Customer Experience was a direct impact of the integration of Spryker Cloud Commerce OS.
Within 6 weeks we created a B2B order fair for one of our customers. This was very fast and also very successful for our customer.
Spryker employees are helpful and for us very easy to contact. If there are challenges in the project or other questions they are very quick in answering our questions. It is a very cooperative relationship they have with us as an agency.
Usability is pretty good, however you need to be aware, that a Spryker Commerce OS is not a PIM or a CMS etc.. If you need a lot of PIM or CMS functions, you should take a look which specialized CMS or PIM systems there are. Then you can integrate/combine them with Spryker.

Do you think Spryker Cloud Commerce OS delivers good value for the price?

Yes

Are you happy with Spryker Cloud Commerce OS's feature set?

Yes

Did Spryker Cloud Commerce OS live up to sales and marketing promises?

Yes

Did implementation of Spryker Cloud Commerce OS go as expected?

Yes

Would you buy Spryker Cloud Commerce OS again?

Yes

Spryker is very well suited (B2C and/or B2B) for big companies with complex and individual business models or also if your company needs a certain level of customization. Very good fit, if you need a scalable system.
It is rather not the perfect fit for small companies or companies with very basic E-Commerce needs.

Spryker Cloud Commerce OS Feature Ratings

Product catalog & listings
Not Rated
Product management
Not Rated
Bulk product upload
Not Rated
Branding
Not Rated
Mobile storefront
Not Rated
Product variations
Not Rated
Visual customization
Not Rated
CMS
Not Rated
Abandoned cart recovery
Not Rated
Checkout user experience
Not Rated
eCommerce security
Not Rated
Promotions & discounts
Not Rated
Personalized recommendations
Not Rated
SEO
Not Rated
Multi-site management
Not Rated
Order processing
Not Rated
Inventory management
Not Rated
Shipping
Not Rated
Custom functionality
Not Rated