TrustRadius

Iterate vs. Optimal Workshop

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Iterate
Score 0.0 out of 10
N/A
Research tools for product market research and user testing. These include embedded surveys, in-app mobile surveys, email surveys, and an AI-powered research assistant. With AI sentiment analysis, the Iterate Research Assistant pulls out the key topics customers are writing about and determines their sentiment—positive, negative, or neutral—for an at-a-glance view of how they feel.
$10
per month
Optimal Workshop
Score 8.7 out of 10
N/A
Optimal Workshop, a company in New Zealand, offers their suite of user research tools on a subscription basis, including the Treejack information architecture tool, OptimalSort card sorting test, Chalkmark first-click testing, and other tools.
$191
per month per user
Pricing
IterateOptimal Workshop
Editions & Modules
Starter
$10-$70
per month For apps and websites with up to 50,000 monthly active users
Business
$150-$425
per month For apps and websites with 50,000 - 1,000,000 monthly actives
Enterprise
Contact Sales
Custom plans for organizations with extremely large user bases
Team
$191
per month per user
Individual
$208
per month per user
Offerings
Pricing Offerings
IterateOptimal Workshop
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—These prices are based per user, per month billed annually. For 10 users or more, please contact us directly for a quote.
More Pricing Information
Community Pulse
IterateOptimal Workshop
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
IterateOptimal Workshop
Small Businesses
Smartlook
Smartlook
Score 8.3 out of 10
Smartlook
Smartlook
Score 8.3 out of 10
Medium-sized Companies
Optimizely Web Experimentation
Optimizely Web Experimentation
Score 8.7 out of 10
Optimizely Web Experimentation
Optimizely Web Experimentation
Score 8.7 out of 10
Enterprises
Optimizely Web Experimentation
Optimizely Web Experimentation
Score 8.7 out of 10
Optimizely Web Experimentation
Optimizely Web Experimentation
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
IterateOptimal Workshop
Likelihood to Recommend
-
(0 ratings)
7.7
(10 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
8.9
(3 ratings)
User Testimonials
IterateOptimal Workshop
Likelihood to Recommend
Iterate (Pickaxe LLC)
No answers on this topic
Optimal Workshop
Optimal Workshop is great for UX testing for those with a budget to do so. This may be a little on the expensive side for smaller businesses, but definitely not anything crazy expensive. The insights that you get out of these tests are invaluable and can be the difference between launching a site and succeeding/failing.
Meredith Walter | TrustRadius Reviewer
Meredith Walter
Web Analyst
Read full review
Pros
Iterate (Pickaxe LLC)
No answers on this topic
Optimal Workshop
  • The user interface is quite user friendly
  • Variety of tests
  • Access and variety of help on how to run tests, as well as educational information on which tests to run for your use case
Verified User
Anonymous
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Cons
Iterate (Pickaxe LLC)
No answers on this topic
Optimal Workshop
  • The recruitment panelists are not professional, nor do they take the tasks seriously. You are going to get a lot of bad data.
  • They are HQ'd outside the US and must have a small team because the customer service is the absolute WORST I've experienced in their industry.
  • They pride themselves on documentation, but when they fail to document something they blame the customer for the mistake.
  • There are way too many limitations with the tool after you launch, limited integrations, and poor survey questionnaire options. The tool itself is far too basic for most sites, especially B2B.
Verified User
Anonymous
Read full review
Usability
Iterate (Pickaxe LLC)
No answers on this topic
Optimal Workshop
Excellent and easy platform to use. Easy to onboard new members of the team. Easy to set up tests and follow number of participants performing the test. Easy to plug into other platforms to record participants. Excellent reporting. Easy to share reports with stakeholders. Easy to recruit through platform, however the quality of participants can be better.
Verified User
Anonymous
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Support Rating
Iterate (Pickaxe LLC)
No answers on this topic
Optimal Workshop
The support has been good. No complaints. I have not needed to contact support more than 1-2 times when I was first getting set up, because the tools work well and are pretty straight forward. They do have good documentation
Verified User
Anonymous
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Alternatives Considered
Iterate (Pickaxe LLC)
No answers on this topic
Optimal Workshop
For the price as it is very convenient for first-time beginners, its intuitiveness both for the one who is designing the activities and for those who have to interact with them. The fact that it collects and gathers the data into insights of the overall responses collected by all users.
Verified User
Anonymous
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Return on Investment
Iterate (Pickaxe LLC)
No answers on this topic
Optimal Workshop
  • Optimal Workshop has had a positive impact on investigating information architecture on several websites.
  • Optimal Workshop has helped investigated the labeling on several websites.
  • Optimal Workshop has also support in the investigation of UX in navigations.
Sarah O'Donnell | TrustRadius Reviewer
Sarah O'Donnell
UX & CRO Executive
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ScreenShots