iTouchVision Customer Service Solution vs. Sugar Sell (SugarCRM)
iTouchVision Customer Service Solution vs. Sugar Sell (SugarCRM)
Product | Rating | Most Used By | Product Summary | Starting Price |
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iTouchVision Customer Service Solution | N/A | iTouchVision aims to offer a hub to manage all customer interactions and their communication calls coming from different mediums. According to the vendor, the product offers end-to-end customer management with simplified capabilities to store, record, analyse and search information. Capabilities include: Centralised platform for communication Email management & integration Data analysis with analytics Detailed information for… | N/A | |
Sugar Sell (SugarCRM) | N/A | Sugar Sell from SugarCRM is a collaborative CRM, allowing users to track and monitor activities, map each customer’s journey and automate as many workflows as you need to. Sugar Sell is presented by the vendor as lean, fast and integratable with anything. Sugar Sell replaces former editions of the SugarCRM product, including the SugarCRM Community Edition, the open source edition, which is discontinued. | $147 per month 3 users |
iTouchVision Customer Service Solution | Sugar Sell (SugarCRM) | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
iTouchVision Customer Service Solution | Sugar Sell (SugarCRM) | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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iTouchVision Customer Service Solution | Sugar Sell (SugarCRM) | ||||||||||||||||||||||||||||||
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Sales Force Automation |
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Customer Service & Support |
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Marketing Automation |
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CRM Project Management |
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CRM Reporting & Analytics |
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Customization |
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Security |
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Social CRM |
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Integrations with 3rd-party Software |
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Platform |
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iTouchVision Customer Service Solution | Sugar Sell (SugarCRM) | |
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Small Businesses | Salesmate Score 9.8 out of 10 | Salesmate Score 9.8 out of 10 |
Medium-sized Companies | Creatio Score 9.1 out of 10 | Creatio Score 9.1 out of 10 |
Enterprises | Creatio Score 9.1 out of 10 | Creatio Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
iTouchVision Customer Service Solution | Sugar Sell (SugarCRM) | |
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Likelihood to Recommend | - (0 ratings) | 7.2 (58 ratings) |
Likelihood to Renew | - (0 ratings) | 8.2 (26 ratings) |
Usability | - (0 ratings) | 8.1 (9 ratings) |
Availability | - (0 ratings) | 10.0 (1 ratings) |
Performance | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 9.1 (12 ratings) |
In-Person Training | - (0 ratings) | 9.0 (1 ratings) |
Online Training | - (0 ratings) | 8.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (3 ratings) |
Configurability | - (0 ratings) | 10.0 (1 ratings) |
Ease of integration | - (0 ratings) | 10.0 (2 ratings) |
Product Scalability | - (0 ratings) | 9.0 (1 ratings) |
Vendor post-sale | - (0 ratings) | 9.0 (1 ratings) |
Vendor pre-sale | - (0 ratings) | 9.0 (1 ratings) |
iTouchVision Customer Service Solution | Sugar Sell (SugarCRM) | |
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Likelihood to Recommend | iTouchVision No answers on this topic | SugarCRM |
Pros | iTouchVision No answers on this topic | SugarCRM |
Cons | iTouchVision No answers on this topic | SugarCRM |
Likelihood to Renew | iTouchVision No answers on this topic | SugarCRM |
Usability | iTouchVision No answers on this topic | SugarCRM |
Reliability and Availability | iTouchVision No answers on this topic | SugarCRM |
Performance | iTouchVision No answers on this topic | SugarCRM |
Support Rating | iTouchVision No answers on this topic | SugarCRM |
In-Person Training | iTouchVision No answers on this topic | SugarCRM |
Online Training | iTouchVision No answers on this topic | SugarCRM |
Implementation Rating | iTouchVision No answers on this topic | SugarCRM |
Alternatives Considered | iTouchVision No answers on this topic | SugarCRM |
Scalability | iTouchVision No answers on this topic | SugarCRM |
Return on Investment | iTouchVision No answers on this topic | SugarCRM |
ScreenShots | iTouchVision Customer Service Solution Screenshots |