Jamf Now vs. LogMeIn Miradore

Anywhere with under 100 Apple devices, I would recommend this service. It was always so simple to add a device you recently purchased to your inventory and be able to check in on it anytime. If they had more than 100, I would recommend Jamf Pro, the enterprise version of this software.

Incentivized

Miradore is particularly well suited for our organizational approach which is centered around a large number of independent projects that have their own unique technical, management, and financial needs. Miradore excels at its core function (MDM) and allows us to accommodate a range of project needs. For example, each project has its own Miradore portal that can be managed independently. However, IT management has visibility into all portals.

• Centralized inventory tracking.
• The ability to push apps to devices.
• Enhanced security by way of specific policies.

Incentivized

• Support for IOS and Android operating systems.
• Remote control of all devices.
• Option of alarms in cases of theft or loss of the device.
• Keeps all documents on the device encrypted and safe in case of loss.
• Schedule to create update and uninstall routines.
• Miradore makes it possible to release and install applications by type of user, avoiding unnecessary or malware-laden app installations for a given group or user.
• Increased productivity, as it avoids the installation and use of non-corporate apps.
• Location of devices in real time for cases where there is a need.

Incentivized

• UI can feel a bit messy to some
• Not great for a mix environment (Windows + Apple)
• Kind of a steep learning curve

Incentivized

• Just being picky (because not much is wrong), I'd love it if some views would auto-refresh rather than me having to click to do so manually

Working in an environment with just macOS devices, Jamf Now is a great option. With Jamf Now, you get details with configurations that get down to the fine details of each device. Without Jamf Now, it would be a much bigger headache managing our Apple devices. Overall, this application makes our jobs much easier.

Incentivized

No body is perfect and occasionally, but rare, it take a little bit to get a reply on the chat, but overall as compared to other chat sessions it is pretty responsive and fairly quick. They allow you to upload a screen shot if that helps and to reply with solutions via email so I have it as a reference in writing for future problems.

Sometimes it takes time to get a response back. There is a delay in updates to support devices with newest OS.

Incentivized

Jamf was easier to get started and set up, unfortunately since I also have a number of Android Tablets, I had to get IBM MaaS360 to manage them. I also prefer not having to pay for the whole year in advance for the tables as I have been working for about 3 months to get the Android tablets set up with MaaS360 but had to pay for all of them in advance and only have about half of them set up. Our Android tablets are in trucks on the road as part of their ELD's so I can only catch one when that truck is in for maintenance, but I still had to pay for the year in advance. Jamf makes it very nice as I just pay as I add a unit to the system.

This is the first time we've used an MDM. Our IT vendor researched and selected Miradore over several other options.

• One IT employee is able to manage 30 devices with ease.
• The price that we pay for Jamf Now is very reasonable, especially for the time it saves.
• IT can now concentrate on other tasks that time could be better spent on.

Incentivized

• Free version does the needed work, what could be better?
• Helps to comply with security.

Incentivized