Likelihood to Recommend
J.B Hunt is well suited for a variety of tasks such as finding available loads, making offers on the loads needed, dispatching drivers for specific loads, getting notifications etc. In short it is suited to provide a complete end to end package from finding, offering, tracking, tracing and invoicing shipments. J.B Hunt being the largest service provider in logistics has alot of comprehensive systems that makes life easier for clients such as us. Seamless process flows and its integration towards technology is reducing manual work to a great extent.
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Appian is well suited for optimization of routes and contrary to what Appian claims, it is not well suited for scheduling.
Read full review Pros Constant communication before and during pickup and delivery All necessary documentation are ready upon dispatch There software has 98% uptime, which is always great Read full review Appian is excellent for use in both the analysis arena and ongoing operations support. The speed to solution and quality of solution is at the top of the market. The configurability of the system gives the user the flexibility to address almost any route problem imaginable. Analysts have the ability to recreate the "world" to fit their customer's needs rather than forcing the customer into a predetermined framework. The installation of the software is flexible and can be structured to fit any work group's format, from a centralized core to a distributed mobile analysis team. Read full review Cons Application freezes at times Option to report delays or issues can be a plus Read full review Transit times are sometimes inaccurate/inconsistent. Software can slow down as a route file undergoes many changes. Large quantity of input files can sometimes create confusion/inconsistency when route files are shared by multiple users. Read full review Likelihood to Renew
Many issues with the system and I will probably recommend other type of software if the question arises. Because of the investment my company has made, I will use the system for now.
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J.B. Hunt 360 stacks up against
Transpotation by always being a leader in improving their software and implementing suggestions from customers
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Appian was best suited for an analysis environment both functionally and from a cost structure standpoint. Other packages are targeting ongoing operations and their cost structures reflect that goal. The purely analytical environment can underestimated in these situations. There is definitely a need for non operation specific analysis tools in the marketplace.
Read full review Return on Investment 7% increased cost savings 11% reduced work load 54% efficiency in process flows Easy of handling saving 20% work time Read full review Improved service to customers by being more aware of ETA's and how they relate to each store's receiving hours. Reduced transportation costs in dynamic environment where routes are optimized daily using Direct Route. Better customer service to field by generating e-mail notifications for following day's ETA's, along with notifications when trips are behind schedule. Read full review ScreenShots