J.B. Hunt Transport, Inc headquartered in Lowell offers J.B. Hunt 360, a transportation management system featuring instant access to business critical logistical and shipping information, shipment tracking, text and email updates and notifications, and other features.
J.B Hunt is well suited for a variety of tasks such as finding available loads, making offers on the loads needed, dispatching drivers for specific loads, getting notifications etc. In short it is suited to provide a complete end to end package from finding, offering, tracking, tracing and invoicing shipments. J.B Hunt being the largest service provider in logistics has alot of comprehensive systems that makes life easier for clients such as us. Seamless process flows and its integration towards technology is reducing manual work to a great extent.
Appian is excellent for use in both the analysis arena and ongoing operations support. The speed to solution and quality of solution is at the top of the market.
The configurability of the system gives the user the flexibility to address almost any route problem imaginable. Analysts have the ability to recreate the "world" to fit their customer's needs rather than forcing the customer into a predetermined framework.
The installation of the software is flexible and can be structured to fit any work group's format, from a centralized core to a distributed mobile analysis team.
Many issues with the system and I will probably recommend other type of software if the question arises. Because of the investment my company has made, I will use the system for now.
Appian was best suited for an analysis environment both functionally and from a cost structure standpoint. Other packages are targeting ongoing operations and their cost structures reflect that goal. The purely analytical environment can underestimated in these situations. There is definitely a need for non operation specific analysis tools in the marketplace.
Improved service to customers by being more aware of ETA's and how they relate to each store's receiving hours.
Reduced transportation costs in dynamic environment where routes are optimized daily using Direct Route.
Better customer service to field by generating e-mail notifications for following day's ETA's, along with notifications when trips are behind schedule.
