Jenzabar ONE vs. Sutra

Jenzabar ONE is strongly suited for an all-in one solution for higher ed. The modern web-based platform make it efficient for end users. An institution that wants a full communication platform to connect with students, Jenzabar is the right product for your school. As with any product, development with Jenzabar One continues which is a good thing but also may cause some schools to want more features more quickly.

Incentivized

• Jenzabar ONE makes working within the system possible and secure using remote and WFH options.
• Jenzabar ONE is adept at managing the central functions of the Registrar's Office.
• Jenzabar ONE is capable and adequate for student accounts and billing.

Incentivized

• the Help system does not always correlate to the current version, so updating that with each update would be very helpful
• a method to test users' permission would be very helpful
• it is sometimes tricky trying to figure out which functions to assign to users, so making that process more clear would be great

My overall experience using Jenzabar One for student housing has been very productive. The system provides a centralized platform where I can manage room assignments, monitor occupancy, and access important student information quickly. Its integration with other campus modules makes it easy to verify enrollment, confirm eligibility, and coordinate with departments such as Admissions, Financial Aid, and the Registrar. Having all of this information in one place streamlines daily housing operations and supports efficient decision-making. Overall, Jenzabar One has been a reliable tool that helps me stay organized and effectively manage the student housing process.

Never contacted support before.

Jenzabar ONE has 90% of the capabilities of of its competitors, and a price point significantly below those products. Both Banner and PeopleSoft provide capabilities that exceed what we need. Paying for those additional features is not cost effective. In short, Jenzabar ONE does nearly everything we need, and both Banner and PeopleSoft only offer extra capabilities we will not use.

Incentivized

• Implementing the new admissions portal has led to a 12% increase in enrollment as we were able to spend time directly working with students with how it automated previously manual tasks.
• The ACH and credit card payment portal with self-selection of student payment plans has allowed the business office to collect 70% of what we used to send to collections.