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Jenzabar ONE

Score8.7 out of 10

18 Reviews and Ratings

What is Jenzabar ONE?

Jenzabar ONE is a complete management platform for higher ed featuring modules for student registration and advising, student life and events, human resources, fundraising and tuition, and also eLearning module with student portal and mobile app.

Top Performing Features

  • District Communications, such as messaging and alerting

    The platform supports communications district-wide and/or with between specific individuals. Examples include alerts, announcements, and direct messaging between faculty and parents.

    Category average: 8.4

  • Student Data Security

    The system has security checks and technology in place to prevent unauthorized access to, editing of, or leaking of sensitive student data

    Category average: 9

  • Teacher and Parent Mobile Application

    Teachers and parents can use a mobile application to access their students' data and update some information remotely.

    Category average: 8.3

Areas for Improvement

  • Compliance Support

    The effectiveness of resources, tools, and in-platform processes for maintaining and demonstrating regulatory compliance.

    Category average: 8.9

  • State and National-level Reporting

    The system provides prebuilt reports or build-your-own reporting tools for necessary state and national-level reports.

    Category average: 8.9

  • Integrations with 3rd-Party Education Technology

    The student management system can send and receive data from other educational systems with little to no manual steps required.

    Category average: 8.1

Powerful and Reliable You Will be Pleased

Use Cases and Deployment Scope

We use Jenzabar ONE as the main system for managing our students' information and daily operations across our campus. We track student records, manage housing assignments, check-ins, and occupancy. Jenzabar ONE allows us to communicate and coordinate between departments. We are also able to monitor student activity and updates in one central place. Problems it helped solve were too many separate systems, lack of communication between departments, and manually tracking student data.

Pros

  • It keeps all student information in one place.
  • It supports housing and Residence Life operations.
  • It connects departments across campus
  • It helps with reporting and tracking
  • It really helps to improve our accountability.

Cons

  • It can be confusing for new staff.
  • A lot of tasks require staff to remember to enter or update information.
  • It doesn't always send alerts or reminders automatically.

Return on Investment

  • It has had a positive return on investment, mainly through time savings, better coordination, and fewer errors.
  • Staffing has less reliance on manual tracking.
  • New staff require onboarding and system training.

Usability

Jenzabar ONE Helps You Get Your Work Done Quickly

Use Cases and Deployment Scope

I currently use Jenzabar for assigning rooms, changing room assignments, checking registration status, checking gpas, checking contact information, and putting charges on accounts for disciplinary fines. It has helped me to be more productive because everything is self-explanatory and not difficult to navigate. The modules all work together so if I'm in one and have to go to another, all I have to do is choose "Previous Name" without having to key in the name to look the resident up all over again. This alone saves me lots of time when I have hundreds of residents to work with.

Pros

  • The modules work together to save time.
  • Retrieval of data is very quick.
  • It supports data extraction and reporting for institutional research and assessment purposes.
  • It enables staff to track students and progress.

Cons

  • Many of the canned reports need to be customized to use efficiently, which can be time-consuming.

Return on Investment

  • A positive impact for us was the ability for all departments to work with students at the same time.
  • Jenzabar has provided a unified system that ensures consistent, accurate, and timely information across campus.
  • It has improved communication and coordination between departments.
  • The platform has reduced the amount of manual work required for daily tasks.
  • By connecting student information, housing details, academic records, and administrative workflows in one place, it has strengthened our ability to make informed decisions.
  • Jenzabar has streamlined processes that previously required multiple systems or extensive paperwork.

Usability

Jenzabar ONE - Not Your Daddy's SIS

Use Cases and Deployment Scope

Jenzabar ONE is the primary ERS and SIS for our organization. It is the primary product we use to capture, monitor, and report on student-level data, manage payroll and human resources functions, and manage the prospect-to-alumnus lifecycle. In addition, we use Jenzabar ONE to manage our donor base and create and monitor most aspects the communication flow for those friends.

Pros

  • Jenzabar ONE makes working within the system possible and secure using remote and WFH options.
  • Jenzabar ONE is adept at managing the central functions of the Registrar's Office.
  • Jenzabar ONE is capable and adequate for student accounts and billing.

Cons

  • Jenzabar ONE is very good at "plain vanilla" installations, but, in our experience, as customization takes place, there is an increasing capability gap with reporting.
  • Jenzabar ONE offers IPEDS reporting capability, but no one at any institution we work with in our association has been able to get the IPEDS snapshottings and reporting to work consistently.
  • In our experience, Jenzabar ONE suffers from a sales team which over promises on behalf of an under delivering technical support team.

Return on Investment

  • Jenzabar ONE has been critical to our success as we have become a more hybrid organization.
  • API integration is adequate; with the sandbox features it is excellent.
  • Our sandbox (play database environment) allows us to test new approaches and integrations to get things "right" prior to deploying them.

Usability

Alternatives Considered

PeopleSoft Campus Solutions and Ellucian Banner

User friendly, user approved

Use Cases and Deployment Scope

I currently work in the Office of Student Life & Learning, utilizing the Student Life and Housing modules in my work with students and our conduct process. I was previously in the Registrar's Office, using the Registration, Advising, and Retention modules. Jenzabar ONE provides one system by which all administrative departments on campus can access the same basic student data that may be necessary to their processes, but at the same time have a module unique to the functions and processes of their specific department. This allows for independent office efficiency but also smooth collaboration of shared data as necessary, which allows for increased timeliness and effectiveness in joint projects. I have always been pleased by the intuitive functionality within each system that allows for easy user onboarding, as well as navigation and work within them.

Pros

  • Creates products with the end user processes in mind.
  • Provides top tier customer support.
  • Creates pathways for user feedback and engagement in suggestions for future functionality.

Cons

  • Many modules have been moved to web-based systems, but have lingering functionality in desktop installed software. This can create some frustrating when having to work in two places to get work done.

Return on Investment

  • Jenzabar ONE and its system allows for users to have the data needed right at our fingertips.
  • Jenzabar ONE has provided a means to create accountability for student support processes and improved student retention efforts.

J1 Recent Upgrade

Use Cases and Deployment Scope

We've been Jenzabar clients for years and are just now upgrading to J1. As our main SIS, we rely on J1 for all of our student needs, reporting, and processing. We utilize this system to ensure our students have access to the information needed through JICS as well as accurate and timely registration processes.

Pros

  • Compiles Student Information
  • Quick Schedule Rollover
  • Multiple Term Options

Cons

  • Quicker functionality
  • Snapshot view of student

Return on Investment

  • Positive in viewing, adding, and delete large groups of data at once