Jetlink vs. Yellow.ai

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jetlink
Score 0.0 out of 10
N/A
Jetlink aims to improve customer service, empower businesses to provide personalized conversational experiences at scale - Jetlink says its low-code / no-code AI chatbot reduces churn, raises CSAT and drives revenue - while supporting frontline teams to have greater impact. Jetlink is presented as a fast, easy and scalable way to automate customer service for enterprises with its understanding capability. The vendor's value proposition is that with Jetlink’s Probabilistic AI™ and 3 layer…N/A
Yellow.ai
Score 8.4 out of 10
N/A
yellow.ai (formerly Yellow Messenger) is a customer experience automation platform enabling enterprises to leverage its NLP engine to build chat and voice bots. Combining AI and human intelligence to automate customer and employee experience, the company aims to democratize AI through its no-code/low-code bot builders, omnichannel virtual assistants, and ticketing automation suite.N/A
Pricing
JetlinkYellow.ai
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
JetlinkYellow.ai
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalOptional
Additional DetailsContact vendor for pricing information.
More Pricing Information
Best Alternatives
JetlinkYellow.ai
Small Businesses
Front
Front
Score 9.1 out of 10
Front
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Score 9.1 out of 10
Medium-sized Companies
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Enterprises
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Score 10.0 out of 10
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User Ratings
JetlinkYellow.ai
Likelihood to Recommend
-
(0 ratings)
9.0
(2 ratings)
User Testimonials
JetlinkYellow.ai
Likelihood to Recommend
Jetlink
No answers on this topic
Yellow.ai
I guess well suited for all kinds of use cases, scenarios across the industry, geography, businesses, etc.
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Pros
Jetlink
No answers on this topic
Yellow.ai
  • Web integrated chat bot
  • WhatsApp bot
  • Good support from YM team
  • Transparent dashboard for analysis
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Cons
Jetlink
No answers on this topic
Yellow.ai
  • Shopping features in bot
  • pricing
  • app integration
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Alternatives Considered
Jetlink
No answers on this topic
Yellow.ai
The main factor was use cases implemented elsewhere in the BFSI domain besides competitive cost & implementation timelines.
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Return on Investment
Jetlink
No answers on this topic
Yellow.ai
  • Chatbot is another touch point for customer to do servicing of their loan.
  • The following are the benefits for the customers.
  • Avoid long wait times to reach agent.
  • Get quick and reliable and up to date information.
  • Easy and guided self-service journey.
  • Post-launch on 04-Jan-20, in one month we had around 28000 unique customers visiting the bot.
  • 24 X 7 availability.
  • Increased customer satisfaction.
  • Reduction in customer support manpower.
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ScreenShots

Jetlink Screenshots

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