TrustRadius

Jiminny vs. Mihup

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jiminny
Score 8.8 out of 10
N/A
Jiminny helps commercial teams maximize their revenue through conversation intelligence. Jiminnycan record, transcribe and analyze conversations, giving users access to customer insights and full visibility into performance. Jiminny also helps to turn great sales leaders into great sales coaches, enabling users to drive change across sales teams with the goal of building high performing revenue generating teams.
$85
per month per user
Mihup
Score 10.0 out of 10
N/A
Founded in June 2016, Mihup.ai is an enterprise ready conversational intelligence platform that enhances customer experience in the automotive industry and for businesses that use contact centers to drive performance. It enables enterprises to simplify human-to-machine and human-to-human interactions by leveraging its proprietary Conversational AI technology. Mihup's platform features three products: Mihup Interaction Analytics, Mihup Agent Assist, and Mihup Automated Virtual…N/A
Pricing
JiminnyMihup
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
JiminnyMihup
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
JiminnyMihup
Features
JiminnyMihup
Conversation Intelligence Software Features
Comparison of Conversation Intelligence Software Features features of Product A and Product B
Jiminny
7.2
3 Ratings
9% below category average
Mihup
-
Ratings
Speech-to-Text Transcription7.23 Ratings00 Ratings
Keyword Detection6.83 Ratings00 Ratings
Sentiment Analysis7.72 Ratings00 Ratings
Speaker Diarization5.93 Ratings00 Ratings
Call Recording Playback8.63 Ratings00 Ratings
Call Summarization7.73 Ratings00 Ratings
Conversion Metrics5.93 Ratings00 Ratings
Keyword Search & Retrieval6.73 Ratings00 Ratings
Call Tagging6.93 Ratings00 Ratings
Integration with CRM Systems8.72 Ratings00 Ratings
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JiminnyMihup
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Medium-sized Companies
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Score 8.7 out of 10
Enterprises
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User Ratings
JiminnyMihup
Likelihood to Recommend
9.0
(5 ratings)
-
(0 ratings)
Usability
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
JiminnyMihup
Likelihood to Recommend
Jiminny
Jiminny is a really useful tool for logging all activity of the sales, customer success and other customer-facing roles. It allows you to watch calls on demand, skipping to certain areas or topics thanks to Jiminny's conversational intelligence tool. This is great for knowledge sharing and transparency, as well as providing opportunities for coaching and development. There is some room for improvement, for instance with its current use of AI and automations to make it easier for the sales reps to share summaries of their calls with their prospects or clients, as well as the wider team.
Verified User
Anonymous
Read full review
Mihup Communications Private Limited
No answers on this topic
Pros
Jiminny
  • Easy meeting access
  • Outgoing phone and text
  • Salesforce integration
  • Zoom integration
Emily Traxler | TrustRadius Reviewer
Emily Traxler
VP of Customer Success
Read full review
Mihup Communications Private Limited
No answers on this topic
Cons
Jiminny
  • It doesn't connect to all my meeting softwares automatically
Verified User
Anonymous
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Mihup Communications Private Limited
No answers on this topic
Usability
Jiminny
It is an intuitive user experience and overall pretty easy to navigate the platform. The embedded video recording for each video call is very useful, and the conversational intelligence elements that appear alongside, such as the themes and statistics are also very useful. You can easily navigate to the most important parts of calls, or the sections that you want to focus on.
Verified User
Anonymous
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Mihup Communications Private Limited
No answers on this topic
Alternatives Considered
Jiminny
Jiminny beats out other competitors hands down.
Verified User
Anonymous
Read full review
Mihup Communications Private Limited
No answers on this topic
Return on Investment
Jiminny
  • Jiminny allows us to 'remember' things that were said on previous calls both in terms of rapport building and deal negotiations that put us in a much better position with our clients.
Verified User
Anonymous
Read full review
Mihup Communications Private Limited
No answers on this topic
ScreenShots

Jiminny Screenshots

Screenshot of Jiminny integrates with an existing tech stack to capture the voice of an organization's prospects and customers, and analyze each conversation. Playback lets reps listen back to conversations and share snippets, and it introduces data-driven coaching to maximize team performance.Screenshot of Jiminny automatically scores all conversations through AI to help the user understand at scale where to improve rep performance, identify coaching opportunities and enhance every stage of the deal cycle.Screenshot of On Demand allows users to search by team, host, customer, transcribed words or phrases, call score, coach, deal value, and deal stage.Screenshot of Team Insights gives leaders a snapshot view of how their team is improving over time, drill into individual rep performance and identify coaching opportunities.Screenshot of The Jiminny mobile app allows users to access the Jiminny platform wherever, whenever. It empowers teams to maximize their coaching potential, deliver insights and drive increased revenue on the go.Screenshot of The Jiminny dashboard displays recent call recordings with what upcoming meetings the Jiminny Notetaker is scheduled to join, a company's live feed for playback activity, and what calls are trending this month.