Jiminny remembers my calls so I don't have to!
April 30, 2024

Jiminny remembers my calls so I don't have to!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jiminny

We use Jiminny to record calls with clients, which allows us to use them for new staff training, as well as allowing us to be fully present on calls because we know that we can go back and watch the call at a later time. It is much harder to capture everything that is said on a call when Jiminny isn't there, or when we do meetings in person!
  • Always turns up on time to calls.
  • Writes a detailed summary of what was discussed in the call, and lists the action points!
  • Helpful transcript to save watching the whole call again.
  • Sometimes the transcript doesn't pick up exactly what was said, or who by, and makes small mistakes.
  • The notetaker automatically leaves after 15 minutes if they have not been invited in which is usually fine but when a client is running late can be a bit frustrating.
  • Jiminny allows us to 'remember' things that were said on previous calls both in terms of rapport building and deal negotiations that put us in a much better position with our clients.

Do you think Jiminny delivers good value for the price?

Not sure

Are you happy with Jiminny's feature set?

Yes

Did Jiminny live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Jiminny go as expected?

I wasn't involved with the implementation phase

Would you buy Jiminny again?

Yes

Jiminny is really good when a lot of your work is done via video call - all of my work is done over zoom and I definitely wouldn't be able to keep track of all my meetings without it.

Jiminny Feature Ratings

Speech-to-Text Transcription
8
Keyword Detection
6
Sentiment Analysis
7
Speaker Diarization
7
Call Recording Playback
8
Call Summarization
9
Conversion Metrics
9
Keyword Search & Retrieval
8
Call Tagging
8
Integration with CRM Systems
8