Jiminny vs. Tethr

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jiminny
Score 8.8 out of 10
N/A
Jiminny helps commercial teams maximize their revenue through conversation intelligence. Jiminnycan record, transcribe and analyze conversations, giving users access to customer insights and full visibility into performance. Jiminny also helps to turn great sales leaders into great sales coaches, enabling users to drive change across sales teams with the goal of building high performing revenue generating teams.
$85
per month per user
Tethr
Score 8.8 out of 10
N/A
Tethr, from CollabIP in Austin, consumes conversational data from the network, cloud or premise using enterprise-class design to ensure security and privacy, to provide insights from customer phone calls and chats. Tethr comes standard with hundreds of pre-built insight categories based on service, sales and CX research. The solution also produces the Tethr Effort Index (TEI) a machine learning-based predictive customer effort score that helps enable users to track customer effort at a…N/A
Pricing
JiminnyTethr
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
JiminnyTethr
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Features
JiminnyTethr
Conversation Intelligence Software Features
Comparison of Conversation Intelligence Software Features features of Product A and Product B
Jiminny
7.8
1 Ratings
1% above category average
Tethr
-
Ratings
Speech-to-Text Transcription8.01 Ratings00 Ratings
Keyword Detection6.01 Ratings00 Ratings
Sentiment Analysis7.01 Ratings00 Ratings
Speaker Diarization7.01 Ratings00 Ratings
Call Recording Playback8.01 Ratings00 Ratings
Call Summarization9.01 Ratings00 Ratings
Conversion Metrics9.01 Ratings00 Ratings
Keyword Search & Retrieval8.01 Ratings00 Ratings
Call Tagging8.01 Ratings00 Ratings
Integration with CRM Systems8.01 Ratings00 Ratings
Best Alternatives
JiminnyTethr
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Score 8.2 out of 10
Enterprises
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All AlternativesView all alternativesView all alternatives
User Ratings
JiminnyTethr
Likelihood to Recommend
10.0
(3 ratings)
8.0
(1 ratings)
User Testimonials
JiminnyTethr
Likelihood to Recommend
Jiminny
Jiminy is great for client-facing meetings where a download is not an easy request (i.e. you have to download zoom, etc. otherwise). Great for teams who coach regularly and want to keep details on each meeting for each and every client interaction.
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CollabIP, Inc. (Tethr)
This software is ideal for companies that need to be in permanent contact with their customers and provide them with a better online service through different channels. I also recommend the software to all sales companies, as it will help them to better train their agents and close more contracts.
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Pros
Jiminny
  • Always turns up on time to calls.
  • Writes a detailed summary of what was discussed in the call, and lists the action points!
  • Helpful transcript to save watching the whole call again.
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CollabIP, Inc. (Tethr)
  • The intelligence of the software allows the creation of algorithms, metrics, and advanced reports, to train sales agents and improve their sales performance and customer treatment.
  • Allows you to search for recordings or archives of any customer interaction in real-time, to closely monitor and draw from that experience some sales learning and improvement.
  • It has an easy control panel, where you can attend to customers, monitor performance, pull reports, and have everything under control in an easy-to-manage interface.
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Cons
Jiminny
  • I can't think of any.
  • It has worked like a charm for us.
  • This tool rocks.
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CollabIP, Inc. (Tethr)
  • It would be very useful if it not only made call recordings but the transcription of the call, to have better access to the communication.
  • If it could be integrated with social networks it would be great, so we could also monitor the behavior of our customers through that medium.
  • If I had a database of contacts and customers, it would also be very useful and would facilitate my work.
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Alternatives Considered
Jiminny
Doesn't require downloading like the others, has playlists and recordings that are easy to use and share. None of the other platforms have coached.
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CollabIP, Inc. (Tethr)
No answers on this topic
Return on Investment
Jiminny
  • Jiminny allows us to 'remember' things that were said on previous calls both in terms of rapport building and deal negotiations that put us in a much better position with our clients.
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CollabIP, Inc. (Tethr)
  • Thanks to the fact that we have been able to have greater and better control of calls, chats, emails, and other interactions with customers, we were able to improve the performance of our agents, correct errors that were in the conversations, and make good manuals and user guides for the agent to know how to deal with customers, expanding our numbers and increasing our sales.
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ScreenShots

Jiminny Screenshots

Screenshot of Jiminny integrates with an existing tech stack to capture the voice of an organization's prospects and customers, and analyze each conversation. Playback lets reps listen back to conversations and share snippets, and it introduces data-driven coaching to maximize team performance.Screenshot of Jiminny automatically scores all conversations through AI to help the user understand at scale where to improve rep performance, identify coaching opportunities and enhance every stage of the deal cycle.Screenshot of On Demand allows users to search by team, host, customer, transcribed words or phrases, call score, coach, deal value, and deal stage.Screenshot of Team Insights gives leaders a snapshot view of how their team is improving over time, drill into individual rep performance and identify coaching opportunities.Screenshot of The Jiminny mobile app allows users to access the Jiminny platform wherever, whenever. It empowers teams to maximize their coaching potential, deliver insights and drive increased revenue on the go.Screenshot of The Jiminny dashboard displays recent call recordings with what upcoming meetings the Jiminny Notetaker is scheduled to join, a company's live feed for playback activity, and what calls are trending this month.